Pettable Reviews

At Pettable, we aim for excellence in all aspects of customer service - from the quality of the advice we provide to the care we show for our members. But don't take our word for it. Here are some reviews from Pettable customers.

An image of 4.5 stars
Trusted by 200,000+ customers

What they say about us

At Pettable, we understand at a personal level the positive impact an animal can have on your life
Alexis
Pet name: Hazel
Reviewed in Missouri
Megan
Pet name: Jolene
Reviewed in Washington
Christy
Pet name: Oliver
Reviewed in Michigan
Roberto
Pet name: Sunny
Reviewed in Colorado
Dom
Pet name: Chopper
Reviewed in Wisconsin

Meet Just a Few of Our Happy Clients and Their Beloved Pets

Check out photos from our clients and their pets! These wonderful images feature people who have received ESA letters, dog training, or Psychiatric Service Dog training.

Thanks for sharing your special moments with us!

Bri
Ryker
Amber
Echo
Mary
Tybee
Steph
Hercules
Mariah
Melvin
Carla
Daniel
Tara
Samantha
Bri
Ryker
Amber
Echo
Mary
Tybee
Steph
Hercules
Mariah
Melvin
Carla
Daniel
Tara
Samantha

Our Highlights

Maxime
Cat parent
5.05.05.0
Reviewed in
New York
,
March 18, 2022
"

I already sent the referral link to couple friend who are gonna move in soon. Having the recognition of what our pet bring to me was amazing, and it feels nice to see our cat happy in our new apartment.

"
Bekka J.
Cat parent
5.05.05.0
Reviewed in
New York
,
March 18, 2022
"

I would rate Pettable a 5 on a scale of 1-5 for sure! Everything was so smooth and everyone I spoke to was so kind. I had been made to feel crazy by people around me for wanting an ESA, but the people I spoke to made me feel validated and supported!

"
Charlee M.
Dog parent
5.05.05.0
Reviewed in
New York
,
March 18, 2022
"

I rate Pettable 5 stars. I wanted to find a reliable site that was legitimate. Pettable is just that and it is refundable which makes it that much better. The Pettable team and Vanessa was awesome! I definitely recommend.

"
Amanda T.
Dog parent
5.05.05.0
Reviewed in
New York
,
March 8, 2022
"

5 stars for fast service and therapist was very nice.

"
Courtney S.
Cat parent
5.05.05.0
Reviewed in
New York
,
January 27, 2022
"

I was very stressed to find out my apartment did not accept pets and turned to Pettable at a very vulnerable moment. They completely took care of me and understood the urgency of my situation. The therapist I spoke to was kind and gave me the recommendation within a timely manner. I would recommend Pettable to anyone needing an ESA letter! So glad I get to keep my ESA fur baby!

"
Tanaisha C.
Cat parent
5.05.05.0
Reviewed in
Texas
,
January 26, 2022
"

I would rate Pettable a 5 because the process was quick and easy, my therapist was helpful for explaining the process and understanding my needs for the letter, and customer service was intentional with checking in.

"
Maddee Whitehead
Dog parent
5.05.05.0
Reviewed in
Utah
,
November 9, 2021
"

I had an incredible experience with Pettable. I had just moved and was looking for a new therapist, but knew an ESA would really help me with the transition, so I came to Pettable to get documentation so I didn’t have to wait months to get approval from my landlord to bring a pet home. The process was straightforward, timely, and made me feel so valid in my journey. Now I am raising a puppy and never been happier and healthier! I can’t recommend Pettable enough!

"
Joseph B.
Dog parent
5.05.05.0
Reviewed in
Texas
,
August 10, 2021
"

I had a great experience with Pettable! I filled a form online and was contacted by a therapist shortly after. She was so nice and professional, really made me feel comfortable. The whole process went smooth and finally we got the ESA letter for Vito. First thing we did was take him to the beach for the first time! He had a blast with the sand and enjoy the water so we will definitely fly back there soon. Thank you so much for your services!

"
Elda Lorena Borroto Perez
Dog parent
4.04.04.0
Reviewed in
Florida
,
June 2, 2021
"

My experience with Pettable has been excellent. They are extremely helpful in guiding you throughout the process. I was amazed by how fast they reply and solve any problems you may encounter along the process. I needed to have my letter before the date I had the appointment with the therapist and sent them an email to see if they could help me. They replied within a few hours and by the next day I already had a new appointment with another therapist and my letter by the end of that day. They will try to accommodate your needs as much as possible. Overall, the process was very fast and easy and I am very pleased with this experience.

"

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