Pettable Reviews
At Pettable, we aim for excellence in all aspects of customer service - from the quality of the advice we provide to the care we show for our members. But don't take our word for it. Here are some reviews from Pettable customers.
What they say about us
Meet Just a Few of Our Happy Clients and Their Beloved Pets
Check out photos from our clients and their pets! These wonderful images feature people who have received ESA letters, dog training, or Psychiatric Service Dog training.
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Our Highlights



I already sent the referral link to couple friend who are gonna move in soon. Having the recognition of what our pet bring to me was amazing, and it feels nice to see our cat happy in our new apartment.



I would rate Pettable a 5 on a scale of 1-5 for sure! Everything was so smooth and everyone I spoke to was so kind. I had been made to feel crazy by people around me for wanting an ESA, but the people I spoke to made me feel validated and supported!



I rate Pettable 5 stars. I wanted to find a reliable site that was legitimate. Pettable is just that and it is refundable which makes it that much better. The Pettable team and Vanessa was awesome! I definitely recommend.



5 stars for fast service and therapist was very nice.



I was very stressed to find out my apartment did not accept pets and turned to Pettable at a very vulnerable moment. They completely took care of me and understood the urgency of my situation. The therapist I spoke to was kind and gave me the recommendation within a timely manner. I would recommend Pettable to anyone needing an ESA letter! So glad I get to keep my ESA fur baby!



I would rate Pettable a 5 because the process was quick and easy, my therapist was helpful for explaining the process and understanding my needs for the letter, and customer service was intentional with checking in.



I had an incredible experience with Pettable. I had just moved and was looking for a new therapist, but knew an ESA would really help me with the transition, so I came to Pettable to get documentation so I didn’t have to wait months to get approval from my landlord to bring a pet home. The process was straightforward, timely, and made me feel so valid in my journey. Now I am raising a puppy and never been happier and healthier! I can’t recommend Pettable enough!



I had a great experience with Pettable! I filled a form online and was contacted by a therapist shortly after. She was so nice and professional, really made me feel comfortable. The whole process went smooth and finally we got the ESA letter for Vito. First thing we did was take him to the beach for the first time! He had a blast with the sand and enjoy the water so we will definitely fly back there soon. Thank you so much for your services!



My experience with Pettable has been excellent. They are extremely helpful in guiding you throughout the process. I was amazed by how fast they reply and solve any problems you may encounter along the process. I needed to have my letter before the date I had the appointment with the therapist and sent them an email to see if they could help me. They replied within a few hours and by the next day I already had a new appointment with another therapist and my letter by the end of that day. They will try to accommodate your needs as much as possible. Overall, the process was very fast and easy and I am very pleased with this experience.
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