Answer a few questions about your ESA needs
We'll match you to a professional in your state
Receive it within 24 hours of getting approved*
We'll help with any extra forms you need signed and our therapists are available to talk to your landlord anytime.
*For California residents, effective January 1, 2022, new law AB 468 requires those seeking an ESA letter for dogs to establish a client-provider relationship with the individual for at least 30 days prior to providing documentation, which will result in having two consultations before qualifying.
1. We guarantee our letters will work for you
We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%.
2. We're compliant with federal and state laws
At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel.
3. World Class Mental Health Professionals
We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexbility to meet any timeline.
4. We work in your state
We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live.
5. Unparalleled customer support
If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered.
6. Best In Class Legal Support
Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Bolutife "Bolu", LCSW-S, MPA
Equipped with over 13 years, Bolu has worked with various populations (adolescents, couples, families, and adults), but finds passion in working with the BIPOC community suffering from trauma.
Shaunae, M.S., LPC
I have worked in the mental health field for 10 years with experience across diverse populations and communities. I’m dedicated to ensuring the best care possible.
Michael, LPC, LCDC
I graduated from UT Dallas with my BA in Psychology, University of the Southwest with my MS in counseling, and California Southern University with my PsyD in Psychology, but have been an LPC and LCDC since 2011.
I graduated with a BA in Political Science and a minor in Psychology. I completed my Masters in Clinical Mental Health Counseling. Since graduating, I have been working in private practice.
Rhiana, MA, LPC, LAC
Licensed Professional Counselor
I primarily work with people experiencing homelessness. I began doing emotional support evaluations to increase housing access to all.
Licensed Clinical Social Worker
I'm a Licensed Clinical Social Worker and Certified Substance Abuse Counselor. I graduated from the Catholic University's National Catholic School of Social Service with a Master of Social Work.
An emotional support animal helps individuals who are suffering from mental and/or emotional disabilities by providing support.
Once previously overlooked mental health conditions are more easily diagnosed as medical professionals learn more about mental health and in many cases, an ESA is a critical part of the coping process. While ESAs are not the same as service animals because they are not trained to perform a specific task, an ESA can be just as important to a person as a service animal. ESAs are responsible providing their owners with a comforting presence which can facilitate the performing of daily life's tasks. Just like service animals, ESAs have rights under state and federal laws.
Emotional Support Animals act as a key component of someones mental health treatment. As a result, HUD wants to guarantee that people who depend on their animals for their ongoing mental and emotional well-being are not deprived of the support they need due to expensive fees. As a result, any pet related housing fees can be waived if you have an ESA letter.
Emotional Support Animals are endorsed and protected by rules and regulations put out by the Housing and Urban Development Department (HUD). This means that with an ESA letter you can guarantee your pet will be welcome in any housing unit or apartment complex you ever move to. Similar to the regulations set forth in the Americans With Disabilities Act (ADA), HUD wants to make certain that people with mental or emotional disabilities will always have the treatment and support needed to cope.
AirBnBs platform endorses emotional support animals, meaning you are allowed to bring your pet if they are an ESA to any AirBnB. This includes AirBnBs that are listed as having a "no-pet" policy.
In March of 2021 the DOT release a new set of rules whereby ESAs are no longer federally protected and airlines are allowed to decide whether or not they accept ESAs. Most domestic carriers have decided that they will no longer accept ESAs. There are still many airlines that will honor an ESA and allow you to bring them in the cabin with you and not pay pet fees (Aeromexico, LATAM, Volaris, Westjet, etc). Please read our article on Which Airlines Allow Emotional Support Animals To Travel To Learn More. Before flying with an ESA we always encourage you to call in order to learn more about an airlines specific policy.
An emotional support animal is very similar to a psychiatric service animal in that they both help relieve symptoms of a mental or emotional disability. The process for qualifying for an ESA or PSA is exactly the same.
Where they differ is in the standard of training. A Psychiatric Service Animal has training standards that they are required to meet (no formal evaluation is necessary, but the ADA puts out general guidelines) whereas an emotional support animal does not need to meet any behavioral or training standards. A PSA needs to meet the following criteria:
1. Well Mannered In Public
This means they generally need to not bark, chase other dogs, jump on other people, and basically need to behave well when outside of your home.
2. Trained To Perform A Task That Alleviates A Symptom of Your Mental Health Disability
This can be any task as long as it helps impact your mental or emotional disability in some way.
For more information on Psychiatric Service Animals please read our blog article "What Is A Psychiatric Service Animal".
Anyone with a mental or emotional disability. Disability in this instance refers to anything that makes your life harder on average. This could include:
- Personality Disorders
And a host of other mental or emotional challenges you might encounter on a day to day basis. Pets have an incredible impact on mental health and well-being. As a result, there are a host of mental or emotional issues that can benefit from having a support animal.
Pettable is the best provider because we're focused on bringing legitimacy, transparency, and world class service to your ESA process. The way we do that is by partnering with world class mental health professionals with significant experience in emotional support animals. Additionally, we believe in guaranteeing that your letter will work for you and if for some unlikely reason it does not we offer a 100% refund. In addition, we invest in a world class customer support and legal team in order to make sure you have an incredible experience.
We broke down the different services offered by every ESA service.
And we looked for unbiased reviews from 3rd party sites.
At Pettable, we’ve designed a simple, smooth process for you to obtain a valid ESA letter for your emotional support animals.
First, you’ll complete our quick assessment to help us evaluate your situation and emotional pet support needs. Next, you’ll select the type of emotional support animal letter you need (housing, travel, or a combination).
After filling out some privacy and consent forms to authorize our clinicians to work with you, you’ll be matched with a licensed mental health professional and sent a link to book a live consultation with them. You’ll meet and complete a mental health evaluation to determine if you qualify for an ESA.
Once our licensed mental health professional determines that an emotional support animal is essential to your care and wellbeing, they’ll write a legally recognized emotional support animal letter for you. You’ll even have the option to get an ESA letter within 24 hours from the time of your consultation, excluding California residents.
Your satisfaction is important to us. In the unlikely event that your ESA letter does not work for you, we will provide a 100% refund.