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You need to certify your emotional support animal with a valid letter from a licensed mental health professional. Be wary of any site that does not connect you with a healthcare professional for ESA certification.
If you are a California resident and have a dog you must establish a relationship of no less than 30 days with the therapist writing the ESA letter.
The law that requires this is the AB 468 law which was passed on January 1, 2022.
This law doesn’t apply to any other type of ESA.
The Bottom Line
Valid ESA certification requires that you consult with a licensed mental health professional who can write you an ESA letter, essentially a recommendation letter that your pet is essential for your mental health, and should be allowed to stay with you in any housing situation.
You can get ESA certification online as long as the site you go through connects you directly with a healthcare professional, you need to have a 1-1 conversation with the assigned professional for your ESA certification to be legitimate. Avoid sites that sell registration, ID cards, or certificates without professional consultation.
With legitimate certification (also known as an ESA letter) you have the right to live with your pet in any housing accommodation, so long as it is reasonable for the landlord to accommodate you.
Pettable connects you with professionals who can write you a legitimate ESA letter, following all federal and state regulations. We also offer a money-back guarantee if you don’t qualify or your landlord denies the letter. For a risk-free ESA assessment click the button below to get started.
Navigating the process of getting an emotional support animal can come with a big list of questions. Unfortunately, there is conflicting, often misleading, information on properly certifying an emotional support animal. Sometimes, businesses offer illegitimate products and services that should be avoided. It is important to ensure you consult with a licensed mental health professional, as they are the only qualified individuals who can assess your need for an emotional support animal and write the necessary documents. At Pettable, we connect you with these professionals to ensure legitimate and legally compliant emotional support animal certification (an ESA letter). Some organizations will either forgo the consultation and write bogus ESA letters, or even offer other products like registration or certificates that do not protect your rights as an ESA owner.
ESA Certification in 2024: What’s New?
The main change if you are looking to certify your emotional support animal in 2024 only applies to people who live in Louisiana and Iowa. In these two states, new legislation was passed that requires you to establish a relationship with your healthcare provider for a minimum of 30 days before they can write you an ESA letter. The new laws also enforce strict penalties for anyone who misrepresents their pet as an emotional support animal or service animal. These two states have joined California, Montana, and Arkansas in passing this type of law, and there is a chance more states will follow suit.
What is Emotional Support Animal Certification?
Emotional support animal certification is "certifying" or validating your need for an emotional support animal. It can be confusing figuring out the correct way to do this as many organizations offer different, often illegitimate methods to certify your emotional support animal. The Department of Housing and Urban Development (HUD) guides on how to legally certify your animal as an ESA. Emotional support animal certification requires a consultation with a licensed mental health professional who can then write an emotional support animal letter. An example of what these letters should look like can be found on the HUD website.
The only way to legally get an emotional support animal is to get a legitimate emotional support animal letter. For an ESA letter to be considered legal and legitimate (in other words, for your ESA to be considered ‘certified’) it must be written by a licensed health professional, include their license number, and specify that you have a disability that qualifies for an emotional support animal.
Obtaining a legitimate emotional support animal (ESA) is critical for individuals requiring the companionship and therapeutic benefits these animals provide. However, there are various misleading methods advertised online, so it's necessary to understand the legitimate process and avoid unnecessary or illegitimate certification methods.
Legitimate Certification: ESA Letter
An ESA Letter is the only valid way to certify your emotional support animal because a licensed mental health professional is involved in diagnosing your need for an animal's presence to support your mental health. There are a few criteria a letter needs to meet:
Written by a Licensed Mental Health Professional (LMHP): An ESA letter must be written by a licensed mental health professional, such as a psychiatrist, psychologist, or therapist who has personally assessed your need for an emotional support animal.
The letter must plainly state that you require an ESA for your mental health: The ESA letter must explicitly state that the individual has a mental health condition that is bettered by the presence of a support animal. The actual diagnosis is protected information.
Your letter must contain the clinician's information: To be legitimate, the ESA letter must include the licensed health professional's license number and ideally name and contact information. This is helpful for a landlord to confirm that your documentation is legitimate, and avoid any confusion in the process.
Benefits of Having a Certified Emotional Support Animal
Having a certified ESA brings valuable benefits, including legal protections and therapeutic support to their owner.
Legal Protections
Housing Rights: Certified ESAs are protected under the Fair Housing Act (FHA), allowing individuals to live with their ESA even in housing with no-pet policies.
Save on Pet Housing Fees: As outlined in the FHA, landlords are not allowed to charge additional pet fees to tenants who have an emotional support animal. Similarly, ESAs are exempt from any breed restrictions.
Therapeutic Support
Emotional Well-being: ESAs provide companionship and stability, reducing loneliness and alleviating symptoms of stress, anxiety, and depression.
Stress Reduction: Interacting with ESAs can lower stress hormone levels and improve mood, creating a calming environment.
Sense of Responsibility: Caring for an ESA promotes a sense of purpose and accountability, contributing to improved mental well-being.
Improper ESA Certification Methods
Unfortunately, there are some companies out there that aim to exploit those who have a legitimate need for an emotional support animal and who are seeking a legitimate ESA letter. Here are a few things to look out for when shopping for an ESA letter provider.
ESA “Certificates”
There’s no such thing as an emotional support animal ‘certificate’ The only way to prove an emotional support animal is legal and legitimate is an ESA letter. Any other document that claims to ‘certify’ your emotional support animal doesn’t hold any legal weight.
Emotional Support Animal Registries
There is no such thing as an emotional support animal registry, nor is there any type of database of assistance animals that yours can be added to. A company that promises to ‘register’ your ESA is likely a scam. The only legitimate way of registering an emotional support animal is by getting an ESA letter.
ESA ID Tags, Vests, or Badges
While these items can help distinguish your companion as an assistance animal or a service animal, there’s nothing they can wear that serves as a certification. This includes identification cards, ID tags, badges, vests, or harnesses. Companies that offer these items in exchange for ‘certification’ or ‘registration’ of an ESA are simply selling products and not legitimate emotional support animal services.
Instant ESA Letter Turnaround
An instant turnaround for an emotional support animal letter is another indicator that a company isn’t legitimate and that the services they’re offering may be a scam. Getting a legitimate emotional support animal letter requires a consultation with a licensed mental health professional, which takes time and can’t be done instantly. If a company doesn’t require a consultation before providing documentation, you can probably bet the documents aren’t legitimate.
Connecting with a Licensed Mental Health Professional for ESA Certification
When seeking an emotional support animal letter, you have various options available, including finding an independent LMHP or using online services like Pettable to connect with an LMHP. Let's delve into the general process and emphasize the convenience of using online platforms like Pettable.
Finding a Licensed Mental Health Professional (LMHP)
You can independently search for an LMHP in your area who is qualified to provide ESA evaluations and issue ESA letters. This involves researching licensed mental health professionals such as psychiatrists, psychologists, or therapists and scheduling an appointment for a consultation.
Using Online Services
Platforms like Pettable offer a convenient and accessible option for obtaining an ESA letter. Through Pettable, you can connect with licensed mental health professionals from the comfort of your own home. Our online platform facilitates consultations with LMHPs who are qualified to evaluate your eligibility for an ESA and provide the necessary documentation.
Benefits of Using Online Services like Pettable
Convenience: Online platforms eliminate the need for in-person appointments, allowing you to complete the consultation process remotely at a time that suits you.
Accessibility: Regardless of your location, you can access a network of licensed mental health professionals through online services, ensuring nationwide coverage and availability.
Efficiency: Online platforms streamline the process of obtaining an ESA letter, offering quick and efficient consultations with LMHPs and minimizing waiting times.
An example graphic of a legitimate ESA letter where the clinicians license information is clearly stated at the bottom.
The Importance of Consulting with an LMHP
Whether you choose to find an LMHP independently or use an online service like Pettable, consulting with a licensed mental health professional is essential. LMHPs are qualified to assess your mental health needs and determine whether an emotional support animal is a beneficial therapeutic option for you.
Who Qualifies for an Emotional Support Animal?
To qualify for an emotional support animal, an individual must be diagnosed with a qualifying disability under the Americans with Disabilities Act (ADA) and experience symptoms that an emotional support animal can provide relief for. Qualifying conditions include but aren’t limited to:
Anxiety
Bipolar disorder
Chronic stress
Depression
Learning challenges like ADD and ADHD
Phobias
Post-traumatic stress disorder
Emotional Support Animal Laws
Emotional support animal laws encompass regulations that govern the rights and accommodations afforded to individuals with emotional support animals, ensuring their legal protection and access to necessary support.
The Fair Housing Act
The Fair Housing Act (FHA) is a set of federal laws in place to prevent discrimination against people seeking rental housing, seeking housing assistance, buying a home, or getting a mortgage.
When it comes to emotional support animals, the FHA protects the rights of individuals with disabilities to live with their emotional support animal in rental housing that doesn’t typically allow pets, has restrictions on size or breeds of pets, or charges additional fees for pets. Legal, legitimate emotional support animals are exempt from all of these since they are considered medical tools necessary for managing a disability — not pets.
State-Specific ESA Laws: Overview
Several states have implemented laws to regulate emotional support animals (ESAs). These laws are intended to prevent fraudulent ESA documentation and ensure that individuals with legitimate needs receive appropriate accommodations. A common feature of these laws is the requirement for a 30-day relationship between the ESA owner and the licensed mental health professional issuing the ESA letter, ensuring the need for the animal is genuine and preventing fraud.
States and Their ESA Laws:
• California: AB468
• Arkansas: HB1420
• Montana: HB703
• Louisiana: HB407
• Iowa: SF2268
Navigating State-Specific Laws
While the aforementioned laws highlight specific provisions related to ESAs in California, Arkansas, and Montana, it's essential for individuals to familiarize themselves with the ESA laws in their respective states. State laws regarding ESAs may vary in terms of housing accommodations, transportation rights, and the documentation required to certify an animal as an ESA.
By staying informed about state-specific ESA laws, individuals can advocate for their rights and ensure compliance with local regulations governing the ownership and accommodation of emotional support animals. Additionally, consulting legal resources or seeking guidance from professionals knowledgeable about ESA laws in a specific state can provide valuable insight and assistance in navigating state-specific regulations.
Frequently Asked Questions About ESA Certification
Discover answers to common inquiries surrounding ESA certification, including eligibility criteria, the certification process, legal rights, and more.
What is an Emotional Support Animal (ESA)?
An emotional support animal — often shortened to ESA — is much more than a pet. ESAs provide companionship to their owners and relief from one or more symptoms associated with mental health conditions or disabilities. ESAs are different from service animals when it comes to laws and regulations, but are still essential assistance animals for many individuals.
What is an ESA Letter?
An emotional support animal letter is a legal document that states your need for and certifies your assistance animal as an ESA. It serves a similar purpose to a medical prescription which you can’t pick up medication without. Without a legitimate ESA letter, your rights to live with your emotional support animal or receive reasonable accommodations for employment aren’t guaranteed.
Is ESA certification legit?
Yes, ESA certification is legitimate when obtained through a licensed mental health professional who evaluates an individual's need for an emotional support animal and issues a valid ESA letter confirming the necessity of the animal for the person's well-being.
Is a registry site or emotional support animal vest required?
No, a registry site or emotional support animal vest is not required for legitimate certification of an emotional support animal. The only necessary documentation is an ESA letter from a licensed mental health professional.
Can you fly with an emotional support animal?
Yes, but only on select airlines and your ESA will likely be subject to standard pet fees. Unfortunately, the Air Carrier Access Act that previously protected ESAs for air travel was amended, no longer requiring airlines to accommodate ESAs. Trained service animals, such as psychiatric service dogs, are still protected under this law and travel for free.
What's the difference between an emotional support animal and a service animal?
The main difference between an emotional support animal and a service animal is their function. A service animal is trained to perform specific tasks to assist an individual with a disability, while an emotional support animal provides comfort and emotional support to individuals with mental health conditions. Service animals are protected under the Americans with Disabilities Act (ADA) and have broader access rights compared to emotional support animals.
Can you get an emotional support animal for post-traumatic stress disorder (PTSD)?
Yes, individuals with post-traumatic stress disorder (PTSD) can qualify for an emotional support animal (ESA). ESAs can provide comfort and support to individuals with mental health conditions, including PTSD, as determined by a licensed mental health professional through the issuance of an ESA letter.
What types of pets can be emotional support animals?
Various types of pets can be emotional support animals (ESAs), including dogs, cats, rabbits, birds, and more. The type of animal chosen as an ESA depends on individual preferences and needs, as well as the animal's ability to provide comfort and support to the individual with a qualifying mental health condition.
Can emotional support animals live in "no pets allowed" apartments?
Yes, emotional support animals (ESAs) can live in "no pets allowed" apartments under the Fair Housing Act (FHA). Landlords are required to make reasonable accommodations for individuals with disabilities, including allowing ESAs to reside in housing units that have pet restrictions. This accommodation is provided with the issuance of an ESA letter from a licensed mental health professional.
Can you have more than one ESA?
Yes, it is possible to have more than one emotional support animal (ESA) if deemed necessary by a licensed mental health professional. The decision to have multiple ESAs is based on the individual's specific needs and the therapeutic benefits provided by each animal.
04/26/2024 Update: The article was expanded to include more information on relevant ESA laws, add answers to some frequently asked questions about ESA certification, and provide more clarity on illegitimate methods of certifying an emotional support animal.
April Brightman is a freelance writer and outdoor enthusiast with a passion for traveling and hiking with her rescue pup, Marley. She's written for pet-centered sites like Outward Hound, as well as outdoorsy adventure brands like BearVault, Hipcamp, and Explorer Chick.
