Fact checked

ESA Certification Guide: What You Need to Know

You need proper documentation for your emotional support animal (ESA) to protect your rights as an emotional support animal owner. The emotional animal certification process requires you to get an ESA letter, essentially a recommendation letter from a licensed mental health professional. Despite common belief, registration numbers, identification numbers, "certificates", vests, or ID cards are not valid forms of identification for an emotional support animal.

Author
April Brightman
-
at
·
April 26, 2024
October 27, 2023
·
10 minute read
Updated By
Kristi Carignan
·
April 26, 2024
Expert Reviewed By:
·
October 27, 2023
August 18, 2021
·
10 minute read
·
April 26, 2024
There is often confusion about how to legitimately acquire an emotional support animal. Find out the correct process with this comprehensive guide.

Navigating the process of getting an emotional support animal can come with a big list of questions. Unfortunately, there is conflicting, often misleading, information on properly certifying an emotional support animal. Sometimes, businesses offer illegitimate products and services that should be avoided. It is important to ensure you consult with a licensed mental health professional, as they are the only qualified individuals who can assess your need for an emotional support animal and write the necessary documents. At Pettable, we connect you with these professionals to ensure legitimate and legally compliant emotional support animal certification (an ESA letter). Some organizations will either forgo the consultation and write bogus ESA letters, or even offer other products like registration or certificates that do not protect your rights as an ESA owner.

Emotional Support Animal Certification

Emotional support animal certification is not legally required in the U.S. Instead, you'll need an ESA letter from a licensed mental health professional. This letter is your key to enjoying the benefits of an ESA, including housing and travel accommodations.

What is Emotional Support Animal Certification?

Emotional support animal certification is "certifying" or validating your need for an emotional support animal. It can be confusing figuring out the correct way to do this as many organizations offer different, often illegitimate methods to certify your emotional support animal. The Department of Housing and Urban Development (HUD) guides on how to legally certify your animal as an ESA. Emotional support animal certification requires a consultation with a licensed mental health professional who can then write an emotional support animal letter (ESA letter). An example of what these letters should look like can be found on the HUD website.

How to Certify An Emotional Support Animal

The only way to legally get an emotional support animal is to get a legitimate emotional support animal letter. For an ESA letter to be considered legal and legitimate (in other words, for your ESA to be considered ‘certified’) it must be written by a licensed health professional, include their license number, and specify that you have a disability that qualifies for an emotional support animal.

Obtaining a legitimate emotional support animal (ESA) is critical for individuals requiring the companionship and therapeutic benefits these animals provide. However, there are various misleading methods advertised online, so it's necessary to understand the legitimate process and avoid unnecessary or illegitimate certification methods.

Legitimate Certification: ESA Letter

The only legal method to obtain an emotional support animal is through a legitimate ESA letter. This letter serves as formal documentation of the individual's need for an ESA and must adhere to specific criteria to be considered valid:

Written by a Licensed Mental Health Professional: An ESA letter must be authored by a licensed mental health professional, such as a psychiatrist, psychologist, or therapist. These professionals have the expertise to assess an individual's mental health needs and determine if an ESA is appropriate.

Inclusion of License Number: To ensure authenticity, the ESA letter must include the licensed health professional's license number. This allows for verification of their credentials and confirms the legitimacy of the document.

Specification of Qualifying Disability: The ESA letter must explicitly state that the individual has a disability recognized under the Americans with Disabilities Act (ADA) that qualifies them for an emotional support animal. This ensures that the need for an ESA is justified based on medical necessity.

Illegitimate Methods: Registration, Certificates, and More

Unfortunately, numerous illegitimate methods are promoted online, offering certifications and registrations that hold no legal significance. It's essential to recognize and avoid these misleading practices:

ESA "Certificates": Some organizations claim to provide "certificates" for emotional support animals, suggesting that possessing such a document certifies the animal's legitimacy. However, these certificates lack legal validity and do not fulfill the requirements of a legitimate ESA letter.

Emotional Support Animal Registries: Similarly, certain entities advertise emotional support animal registries, implying that registering an ESA enhances its legitimacy. In reality, no official registry exists, and registration holds no legal significance in establishing an animal's status as an emotional support animal.

Instant Certifications: Beware of services offering instant certifications for emotional support animals. Legitimate certification requires a thorough evaluation by a licensed mental health professional, and any service claiming to provide instant certifications is likely engaging in deceptive practices.

Ensuring Legitimacy and Protecting Rights

By understanding the legitimate certification process and avoiding misleading methods, individuals can ensure the legitimacy of their emotional support animals and protect their rights under the law. A legitimate ESA letter, written by a licensed mental health professional and specifying the individual's qualifying disability, is the only recognized method of certifying an emotional support animal.

Benefits of Having a Certified Emotional Support Animal

Having a certified ESA brings valuable benefits, including legal protections and therapeutic support to their owner.

Legal Protections

  • Housing Rights: Certified ESAs are protected under the Fair Housing Act (FHA), allowing individuals to live with their ESA even in housing with no-pet policies.
  • Save on Pet Housing Fees: As outlined in the FHA, landlords are not allowed to charge additional pet fees to tenants who have an emotional support animal. Similarly, ESAs are exempt from any breed restrictions.

Therapeutic Support

  • Emotional Well-being: ESAs provide companionship and stability, reducing loneliness and alleviating symptoms of stress, anxiety, and depression.
  • Stress Reduction: Interacting with ESAs can lower stress hormone levels and improve mood, creating a calming environment.
  • Sense of Responsibility: Caring for an ESA promotes a sense of purpose and accountability, contributing to improved mental well-being.
Woman at the doctor with a dog.

Improper ESA Certification Methods

Unfortunately, there are some companies out there that aim to exploit those who have a legitimate need for an emotional support animal and who are seeking a legitimate ESA letter. Here are a few things to look out for when shopping for an ESA letter provider.

ESA “Certificates”

There’s no such thing as an emotional support animal ‘certificate’ The only way to prove an emotional support animal is legal and legitimate is an ESA letter. Any other document that claims to ‘certify’ your emotional support animal doesn’t hold any legal weight.

Emotional Support Animal Registries

There is no such thing as an emotional support animal registry, nor is there any type of database of assistance animals that yours can be added to. A company that promises to ‘register’ your ESA is likely a scam. The only legitimate way of registering an emotional support animal is by getting an ESA letter.

ESA ID Tags, Vests, or Badges

While these items can help distinguish your companion as an assistance animal or a service animal, there’s nothing they can wear that serves as a certification. This includes identification cards, ID tags, badges, vests, or harnesses. Companies that offer these items in exchange for ‘certification’ or ‘registration’ of an ESA are simply selling products and not legitimate emotional support animal services. 

Instant ESA Letter Turnaround

An instant turnaround for an emotional support animal letter is another indicator that a company isn’t legitimate and that the services they’re offering may be a scam. Getting a legitimate emotional support animal letter requires a consultation with a licensed mental health professional, which takes time and can’t be done instantly. If a company doesn’t require a consultation before providing documentation, you can probably bet the documents aren’t legitimate. 

Woman playing with her dog in the living room.

The Right Process to Certify Your Emotional Support Animal

Securing an emotional support animal letter is crucial to safeguarding your rights to live, work, and travel with your ESA. At Pettable, we offer a streamlined process to provide legal and legitimate ESA letters, ensuring simplicity and reliability for our clients.

Pettable Logo ESA Doctors Logo
Digital ESA Letter
Money-back guarantee
Real clinicians
Live consultations
Transparent team
Phone customer support available
Optional 24 hour turnaround
Additional documents for a fee
Reviews Trust Pilot 4.7/5
Trust Pilot 4.5/5

Take Our Assessment

Starting your journey to obtaining an ESA letter begins with our quick and comprehensive 3-minute assessment. This step allows us to gather essential information about you and your needs, guiding us to determine the most suitable course of action for acquiring your legitimate ESA letter.

Consult with a Licensed Mental Health Professional

Pettable collaborates with licensed mental health professionals across the United States, ensuring access to legal care in all 50 states. Consultations with these professionals are mandatory to obtain an ESA letter. Our network of providers undergoes rigorous vetting and is compensated per consultation, prioritizing your genuine need over any other consideration.

Receive Your ESA Letter

Upon completing the consultation with one of our professional and licensed clinicians, you're ready for the final step: receiving your ESA letter. Rest assured that every letter provided by Pettable contains the necessary information, meeting legal requirements. We guarantee that your ESA letter will serve your needs, whether for housing, employment, or travel purposes. If it doesn't meet your expectations, we offer a money-back guarantee.

ESA Letters are the Only Legitimate ESA Certification

It's necessary to understand that ESA letters are the only legally permitted certification for emotional support animals. Other methods claiming to certify or register ESAs lack legal validity and may expose individuals to potential legal issues. By following the legitimate process outlined above, you ensure compliance with relevant regulations and protect your rights as an ESA owner.

An example graphic of a legitimate ESA letter where the clinicians license information is clearly stated at the bottom.
An example graphic of a legitimate ESA letter where the clinicians license information is clearly stated at the bottom.

Connecting with a Licensed Mental Health Professional for ESA Certification

When seeking an emotional support animal letter, you have various options available, including finding an independent LMHP or using online services like Pettable to connect with an LMHP. Let's delve into the general process and emphasize the convenience of using online platforms like Pettable.

Finding a Licensed Mental Health Professional (LMHP)

You can independently search for an LMHP in your area who is qualified to provide ESA evaluations and issue ESA letters. This involves researching licensed mental health professionals such as psychiatrists, psychologists, or therapists and scheduling an appointment for a consultation.

Using Online Services

Platforms like Pettable offer a convenient and accessible option for obtaining an ESA letter. Through Pettable, you can connect with licensed mental health professionals from the comfort of your own home. Our online platform facilitates consultations with LMHPs who are qualified to evaluate your eligibility for an ESA and provide the necessary documentation.

Benefits of Using Online Services like Pettable

  • Convenience: Online platforms eliminate the need for in-person appointments, allowing you to complete the consultation process remotely at a time that suits you.
  • Accessibility: Regardless of your location, you can access a network of licensed mental health professionals through online services, ensuring nationwide coverage and availability.
  • Efficiency: Online platforms streamline the process of obtaining an ESA letter, offering quick and efficient consultations with LMHPs and minimizing waiting times.

The Importance of Consulting with an LMHP

Whether you choose to find an LMHP independently or use an online service like Pettable, consulting with a licensed mental health professional is essential. LMHPs are qualified to assess your mental health needs and determine whether an emotional support animal is a beneficial therapeutic option for you.

What is an ESA Letter?

An emotional support animal letter is a legal document that states your need for and certifies your assistance animal as an ESA. It serves a similar purpose to a medical prescription which you can’t pick up medication without. Without a legitimate ESA letter, your rights to live with your emotional support animal or receive reasonable accommodations for employment aren’t guaranteed.

What is an Emotional Support Animal (ESA)?

An emotional support animal — often shortened to ESA — is much more than a pet. ESAs provide companionship to their owners and relief from one or more symptoms associated with mental health conditions or disabilities. ESAs are different from service animals when it comes to laws and regulations, but are still essential assistance animals for many individuals. 

Woman holding her dog in a field.

Who Qualifies for an Emotional Support Animal?

To qualify for an emotional support animal, an individual must be diagnosed with a qualifying disability under the Americans with Disabilities Act (ADA) and experience symptoms that an emotional support animal can provide relief for. Qualifying conditions include but aren’t limited to:

  • Anxiety
  • Bipolar disorder
  • Chronic stress
  • Depression
  • Learning challenges like ADD and ADHD
  • Phobias
  • Post-traumatic stress disorder

Emotional Support Animal Laws

Emotional support animal laws encompass regulations that govern the rights and accommodations afforded to individuals with emotional support animals, ensuring their legal protection and access to necessary support.

The Fair Housing Act

The Fair Housing Act (FHA) is a set of federal laws in place to prevent discrimination against people seeking rental housing, seeking housing assistance, buying a home, or getting a mortgage. 

When it comes to emotional support animals, the FHA protects the rights of individuals with disabilities to live with their emotional support animal in rental housing that doesn’t typically allow pets, has restrictions on size or breeds of pets, or charges additional fees for pets. Legal, legitimate emotional support animals are exempt from all of these since they are considered medical tools necessary for managing a disability — not pets.

State-Specific ESA Laws: Navigating Emotional Support Animal Regulations

Understanding state-specific laws regarding emotional support animals is crucial for individuals seeking to assert their rights and comply with local regulations. Several states have enacted legislation to address various aspects of ESA ownership and accommodation. Here, we'll explore some notable state-specific ESA laws, including California AB468, Arkansas HB1420, and Montana HB703.

California AB468

California Assembly Bill 468, also known as AB468, is a significant piece of legislation that addresses the issue of fraudulent ESA documentation. It prohibits the fraudulent representation of an animal as an ESA and imposes penalties for individuals who engage in such misrepresentation. AB468 aims to prevent abuse of ESA privileges and ensure that individuals with genuine needs receive appropriate accommodations.

Arkansas HB1420

Arkansas House Bill 1420, or HB1420, focuses on the rights of individuals with disabilities who rely on ESAs for emotional support. The bill outlines procedures for requesting reasonable accommodations for ESAs in housing and public spaces, emphasizing the importance of accommodating individuals with disabilities and their ESAs while maintaining the rights of property owners and businesses.

Montana HB703

Montana House Bill 703, also referred to as HB703, addresses the issue of housing discrimination against individuals with ESAs. The bill prohibits landlords and property managers from discriminating against tenants with ESAs and mandates that landlords make reasonable accommodations for individuals with disabilities who require ESAs. HB703 aims to protect the rights of individuals with disabilities and ensure equal access to housing accommodations.

Navigating State-Specific Laws

While the aforementioned laws highlight specific provisions related to ESAs in California, Arkansas, and Montana, it's essential for individuals to familiarize themselves with the ESA laws in their respective states. State laws regarding ESAs may vary in terms of housing accommodations, transportation rights, and the documentation required to certify an animal as an ESA.

By staying informed about state-specific ESA laws, individuals can advocate for their rights and ensure compliance with local regulations governing the ownership and accommodation of emotional support animals. Additionally, consulting legal resources or seeking guidance from professionals knowledgeable about ESA laws in a specific state can provide valuable insight and assistance in navigating state-specific regulations.

Frequently Asked Questions About ESA Certification

Discover answers to common inquiries surrounding ESA certification, including eligibility criteria, the certification process, legal rights, and more. 

Is ESA certification legit?

Yes, ESA certification is legitimate when obtained through a licensed mental health professional who evaluates an individual's need for an emotional support animal and issues a valid ESA letter confirming the necessity of the animal for the person's well-being.

Is a registry site or emotional support animal vest required?

No, a registry site or emotional support animal vest is not required for legitimate certification of an emotional support animal. The only necessary documentation is an ESA letter from a licensed mental health professional.

Can you fly with an emotional support animal?

Yes, but only on select airlines and your ESA will likely be subject to standard pet fees. Unfortunately, the Air Carrier Access Act that previously protected ESAs for air travel was amended, no longer requiring airlines to accommodate ESAs. Trained service animals, such as psychiatric service dogs, are still protected under this law and travel for free.

What's the difference between an emotional support animal and a service animal?

The main difference between an emotional support animal and a service animal is their function. A service animal is trained to perform specific tasks to assist an individual with a disability, while an emotional support animal provides comfort and emotional support to individuals with mental health conditions. Service animals are protected under the Americans with Disabilities Act (ADA) and have broader access rights compared to emotional support animals.

Can you get an emotional support animal for post-traumatic stress disorder (PTSD)?

Yes, individuals with post-traumatic stress disorder (PTSD) can qualify for an emotional support animal (ESA). ESAs can provide comfort and support to individuals with mental health conditions, including PTSD, as determined by a licensed mental health professional through the issuance of an ESA letter.

What types of pets can be emotional support animals?

Various types of pets can be emotional support animals (ESAs), including dogs, cats, rabbits, birds, and more. The type of animal chosen as an ESA depends on individual preferences and needs, as well as the animal's ability to provide comfort and support to the individual with a qualifying mental health condition.

Can emotional support animals live in "no pets allowed" apartments?

Yes, emotional support animals (ESAs) can live in "no pets allowed" apartments under the Fair Housing Act (FHA). Landlords are required to make reasonable accommodations for individuals with disabilities, including allowing ESAs to reside in housing units that have pet restrictions. This accommodation is provided with the issuance of an ESA letter from a licensed mental health professional.

Can you have more than one ESA?

Yes, it is possible to have more than one emotional support animal (ESA) if deemed necessary by a licensed mental health professional. The decision to have multiple ESAs is based on the individual's specific needs and the therapeutic benefits provided by each animal.

04/26/2024 Update: The article was expanded to include more information on relevant ESA laws, add answers to some frequently asked questions about ESA certification, and provide more clarity on illegitimate methods of certifying an emotional support animal.

Meet the author:
April Brightman
-
at

April Brightman is a freelance writer and outdoor enthusiast with a passion for traveling and hiking with her rescue pup, Marley. She's written for pet-centered sites like Outward Hound, as well as outdoorsy adventure brands like BearVault, Hipcamp, and Explorer Chick.

See Archive
emotional-support-animals