Cat Parent
"I would give my experience 10000/5 stars! I have already recommended your company to another friend. It was a straightforward no gimmicks service, and the doctor was genuinely concerned.
My new rescue cat Marston really appreciates that he is able to live with me now!
Dog Parent
"I would definitely say a 5/5 star rating! It was the best service I have ever received. They were quick, and knew what was needed for the time being!"
Cat Parent
"They are five stars all the way! The site helped set me up with a professional therapist, who is licensed in my state. It was very easy to setup calls or opportunities to communicate with them that worked for both of us.
Most of all they allowed me to keep my cats Mew and Espurr. â
I have worked with Pettable for 3yrs. Now, it is a lifesaver for me,, I suffer from major depression, and going thru Pettable, I can take my little dog when we travel, which isn't very often, and working with Christopher, he is wonderful to talk to, I wish I had a counselor here like him.
The whole process was simple and easy, from filling out the proper forms, to making an appointment, to receiving my letter. The therapist I made an appointment with was very professional. Everything went smoothly and my landlord accepted my letter without any issues.
Pettable is an amazing service. I am currently moving and had a hard time finding a location that would accept my malamute mix pup. Pettable made getting an ESA less stressful. They explained the process to me and connected me with a provider in my area very quickly! The therapist I spoke to was kind and caring. She took the time to listen and validate me.
Pettable has a reputation for being easy to work with and having qualified medical professionals. My experience with the therapist was fantastic. One of the most impressive aspects was how quickly I received my ESA letter. Recently, I got it in just a few hours, which was quite surprising. Overall, my experience was smooth and positive. I found Pettable to be efficient.
Disappointed that I paid to expedite this service for my renewal as offered but nowhere does the site tell you that if you live in CA., It will take thirty days plus to complete as you need to meet with a therapist and wait an additional thirty days for them to complete a follow up appointment in order to submit a decision and or sign off on the request. The previous time I applied, I lived in GA and completed within 48 hours. But then moved to CA and had to meet with a therapist (which was fine and she was great) only then to find out it would take another thirty days. Paying for the expedited service should not be an option under these circumstances since no such opportunity exists. I wasted the money.
Pettable's online service was efficient and met my needs. I used them to obtain a certification for my pet as a service animal and the process was straightforward and user-friendly, which I found quite impressive. I was able to complete everything online, which was very convenient. I had a positive interaction with the therapist during our consultation, which lasted around 20-30 minutes. The therapist was wonderful and helped certify the necessary documents. There was a minor issue with the document initially, requiring a simple edit, but the Pettable team was responsive, addressing my concern within 24-40 hours.
Our therapist was great. Very helpful, perfect advice, willing to answer questions. Everything worked with the landlord with no trouble! Very quick turnaround- got the letter by the end of the day. Would definitely recommend to friends!!! Also, the therapist gave a very helpful list of FAQs for the future.
I am very satisfied and pleased with the renewal process. Pettable did not pressure me, nor attempt to charge my credit card without my authorization such as I've experienced with another establishment I dealt with in the past. I highly recommend Pettable. They're professional and it's a simple process.
I had a wonderful experience with Pettable. The counselor explained and discussed the process in a clear manner that made the process easier to follow. I was concerned that my mental health would be brushed aside, but they came from a place of listening and understanding.
Have a second consultation after 30 days.
How To Get An Emotional Support Animal Letter In California Online
When it comes to securing your right to live with your emotional support animal (ESA), California residents choose Pettable because we make the process easy, trustworthy, and fully compliant with the law.
We're proud to be one of the only ESA providers that strictly follows California AB-468, which requires a 30-day clinician-client relationship before issuing ESA letters for dogs. With Pettable, you get the peace of mind that your ESA letter is not only effectiveâbut also fully legitimate.
- California-licensed clinicians only â Your ESA letter is written and signed by a mental health professional licensed in California.
- AB-468 compliant â We ensure you meet the 30-day provider relationship requirement, so your letter holds up legally.
- Fast, easy, and secure â Our online process is HIPAA-compliant and built with your convenience in mind.â
- Guaranteed acceptance or your money back â If your letter isnât accepted, you get a full refund. Simple as that.
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How Pettable Ensures Your ESA Letter is Fully California-Compliant
Navigating ESA laws in California can be trickyâwe make it simple and secure.
Only California-licensed providers â Your letter will always come from a clinician licensed to practice in your state.
30-day relationship requirement â We initiate a provider relationship that complies with Californiaâs AB-468 from day one.
Thorough, compassionate evaluations â Our licensed providers conduct meaningful assessments to understand your needs.â
Full transparency â Youâll know who your provider is, including their credentials and licensing info.
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California ESA Laws & Your Rights Explained
California takes emotional support animals seriouslyâand so do we. Hereâs what every pet parent should know:
- AB-468: California law protects residents from ESA scams by requiring a minimum 30-day relationship with a licensed provider before a letter is issued for dogs.
- What qualifies as an ESA: An emotional support animal provides comfort to ease symptoms of mental health conditionsâdetermined by a licensed mental health professional.
- Housing protections: Thanks to the Fair Housing Act and California laws, your ESA can live with youâeven in no-pet housing, and regardless of breed or size.
- Public access: ESAs are not service animals. They don't have access to public places like restaurants or airports, and do not have special rights for air travel.
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Avoiding Common ESA Myths in California
Letâs clear up some common misconceptions:
- ESAs are not service animals â Theyâre not trained for specific tasks and donât have access to public spaces like airports or restaurants.
- ESA registration isnât real â California does not recognize any form of ESA registry or ID cards. A letter from a licensed provider is what matters.
- Online letters must follow California law â Even if the service is digital, the 30-day relationship rule still applies.
- ESAs don't have public or air travel access â ESAs only have housing rights, unlike service animals.
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Why an ESA Letter Makes Life Easier in California
Having a valid ESA letter does more than provide housing protectionâit supports your mental wellness and simplifies your life.
1. Live with your ESAâno pet fees or deposits
2. Bypass breed or weight restrictions in housing
3. Provide landlords with proper documentation
4. Reduce housing conflicts or denials
5. Access the emotional support your ESA provides every day
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âHow Do You Qualify For An ESA In California?
To get an ESA in California, you must be diagnosed with a qualifying mental health disorder or emotional disability that requires the companionship of a domesticated support animal in your home. First, you must establish a relationship with an LMHP and get diagnosed with your specific affliction(s), then they can write your official ESA letter. Qualifying conditions include:
- Depression
- Anxiety or panic disorder
- Bipolar disorder
- Post-traumatic stress disorder (PTSD)
- Schizophrenia
- Attention-deficit/hyperactivity disorder (ADHD)
- Severe phobias
One of the ways you can do this is through a telehealth marketplace like Pettable, which can connect you to professionals in your state with experience conducting mental health evaluations for support animals. After filling out the quiz you will be matched with an LMHP and have an over-the-phone consultation with them. The clinician will conduct a mental health evaluation to determine if you qualify for an ESA.Â
Once a Pettable LMHP determines whether an ESA is essential to your care and well-being, they will write you a legitimate ESA letter. You will then receive an ESA letter within 24-48 hours of your consultation.
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ESAs vs. Psychiatric Service Dogs in California
Not sure which kind of support animal is right for you? Hereâs a quick breakdown:
Psychiatric Service Dogs (PSDs) are trained to perform specific tasks related to a psychiatric disability and are protected under the ADA. They can accompany you in public.
ESAs donât require specialized training and are only protected in housing settings.
If a PSD might better fit your needs, we can help guide you through that process too.
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How to Get a Psychiatric Service Dog in California
If you think a psychiatric service dog might serve you better than an ESA, Pettable can show you the way. Get started by taking our easy online PSD qualification questionnaire so that we can determine your specific needs. The most important part of this process is to train your dog to assist you with your mental health condition. By enrolling in Pettableâs online PSD training program you'll learn how to teach your dog how to care for your specific mental health needs by performing helpful tasks, such as fetching medication or responding to an emergency.
Why Pettable Is The Best Online ESA Provider?
Pettable is the best provider because we're committed to making sure the process works for you. That means working with the best and most experienced mental health professionals in the psychiatric service dog letter space, as well as providing a guarantee that your letter will work for you. We back all of this up with outstanding customer support, a renowned legal team, and a commitment to making sure you have an incredible experience.
We broke down the different services offered by every ESA service. And we looked for unbiased reviews from 3rd party sites.
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