Pettable Reviews
At Pettable, we aim for excellence in all aspects of customer service - from the quality of the advice we provide to the care we show for our members. But don't take our word for it. Here are some reviews from Pettable customers.
What they say about us
Meet Just a Few of Our Happy Clients and Their Beloved Pets
Check out photos from our clients and their pets! These wonderful images feature people who have received ESA letters, dog training, or Psychiatric Service Dog training.
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Our Highlights



This is the second year I’ve used this company and I have nothing but good things to say about them. Awesome service and very quick. Very attentive to your needs. Good customer service. I would definitely recommend them to everyone. Look forward to using them again.



I was a little nervous at first because I wasn’t sure if my letter would be accepted by my landlord or not, but I had no problems, and it was accepted almost immediately. The process was really simple and easy and I was able to get a call from a therapist very quickly after I signed up!!



I highly recommend Pettable for anyone needing verification of their need for their pet. The therapists are quick to respond and very understanding. The process is easy and can be done online, which makes it easy to find an appointment. They also provide additional resources to help both with your pet and your mental health.



A crucial document I needed took five days to arrive, which was unfortunate because I lost a housing opportunity while waiting for it. Despite this hiccup, my overall experience with Pettable was positive.



Interacting with the therapist through Pettable was a straightforward and normal experience. The therapist was understanding, which made the process much smoother. What truly stood out was how efficient the service was—the ESA letter was emailed to me in under an hour. When it came time to present the letter to my landlord, there were no issues or questions, making that aspect of the process completely hassle-free.



I recently utilized Pettable's ESA services to help get approval for my apartment while living with my Calico. The experience was seamless and working with my assigned therapist left a positive impression - she was incredibly nice, quick to respond, and focused on assisting me.



I have worked with Pettable for 3yrs. Now, it is a lifesaver for me,, I suffer from major depression, and going thru Pettable, I can take my little dog when we travel, which isn't very often, and working with Christopher, he is wonderful to talk to, I wish I had a counselor here like him.



The whole process was simple and easy, from filling out the proper forms, to making an appointment, to receiving my letter. The therapist I made an appointment with was very professional. Everything went smoothly and my landlord accepted my letter without any issues.



Very good experience. The licensed therapist was kind, compassionate and understood my past experiences causing my anxiety and the need for me to have my ESA. This was a very easy process. This was my second time using Pettable and I was able to speak to the same therapist, who was already familiar with my situation. I will continue using Pettable for future needs.
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