This is the second year I’ve used this company and I have nothing but good things to say about them. Awesome service and very quick. Very attentive to your needs. Good customer service. I would definitely recommend them to everyone. Look forward to using them again.

I was a little nervous at first because I wasn’t sure if my letter would be accepted by my landlord or not, but I had no problems, and it was accepted almost immediately. The process was really simple and easy and I was able to get a call from a therapist very quickly after I signed up!!

I highly recommend Pettable for anyone needing verification of their need for their pet. The therapists are quick to respond and very understanding. The process is easy and can be done online, which makes it easy to find an appointment. They also provide additional resources to help both with your pet and your mental health.

A crucial document I needed took five days to arrive, which was unfortunate because I lost a housing opportunity while waiting for it. Despite this hiccup, my overall experience with Pettable was positive.

Interacting with the therapist through Pettable was a straightforward and normal experience. The therapist was understanding, which made the process much smoother. What truly stood out was how efficient the service was—the ESA letter was emailed to me in under an hour. When it came time to present the letter to my landlord, there were no issues or questions, making that aspect of the process completely hassle-free.

I recently utilized Pettable's ESA services to help get approval for my apartment while living with my Calico. The experience was seamless and working with my assigned therapist left a positive impression - she was incredibly nice, quick to respond, and focused on assisting me.

I have worked with Pettable for 3yrs. Now, it is a lifesaver for me,, I suffer from major depression, and going thru Pettable, I can take my little dog when we travel, which isn't very often, and working with Christopher, he is wonderful to talk to, I wish I had a counselor here like him.

The whole process was simple and easy, from filling out the proper forms, to making an appointment, to receiving my letter. The therapist I made an appointment with was very professional. Everything went smoothly and my landlord accepted my letter without any issues.

I used Pettable.com in 2025 hoping their ESA letter would help with my rental application, but it completely backfired. The landlord immediately flagged the letter as fake and said it didn’t meet any of the required housing standards. Because of that, my application was rejected on the spot. Pettable claims their letters are compliant and written by licensed professionals, but what I received looked generic and poorly done. When I contacted support, they kept sending copy-paste messages and refused to offer any real help or a refund. This whole experience felt like a scam, and it left me stressed, embarrassed, and still without housing. If you need a legitimate ESA letter for renting, avoid Pettable.com — it’s not worth the risk.