Pettable Reviews
At Pettable, we aim for excellence in all aspects of customer service - from the quality of the advice we provide to the care we show for our members. But don't take our word for it. Here are some reviews from Pettable customers.
What they say about us
Meet Just a Few of Our Happy Clients and Their Beloved Pets
Check out photos from our clients and their pets! These wonderful images feature people who have received ESA letters, dog training, or Psychiatric Service Dog training.
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Our Highlights



Very good experience. The licensed therapist was kind, compassionate and understood my past experiences causing my anxiety and the need for me to have my ESA. This was a very easy process. This was my second time using Pettable and I was able to speak to the same therapist, who was already familiar with my situation. I will continue using Pettable for future needs.



Pettable is an amazing service. I am currently moving and had a hard time finding a location that would accept my malamute mix pup. Pettable made getting an ESA less stressful. They explained the process to me and connected me with a provider in my area very quickly! The therapist I spoke to was kind and caring. She took the time to listen and validate me.



Pettable has a reputation for being easy to work with and having qualified medical professionals. My experience with the therapist was fantastic. One of the most impressive aspects was how quickly I received my ESA letter. Recently, I got it in just a few hours, which was quite surprising. Overall, my experience was smooth and positive. I found Pettable to be efficient.



Disappointed that I paid to expedite this service for my renewal as offered but nowhere does the site tell you that if you live in CA., It will take thirty days plus to complete as you need to meet with a therapist and wait an additional thirty days for them to complete a follow up appointment in order to submit a decision and or sign off on the request. The previous time I applied, I lived in GA and completed within 48 hours. But then moved to CA and had to meet with a therapist (which was fine and she was great) only then to find out it would take another thirty days. Paying for the expedited service should not be an option under these circumstances since no such opportunity exists. I wasted the money.



Amazing service and the doctor I spoke to Nicole ** was amazing as well. Very kind. Got my ESA letter in about 5 minutes and it is 100% legit. I was skeptical at first because I had read some reviews that were not great but everything went perfectly and I would use them again in the future to renew my ESA letters. I appreciate a job well done! Thank you.



Pettable exceeded my expectations with their outstanding service and lightning-fast turnaround! The entire process was smooth, professional, and stress-free. Their team was responsive, knowledgeable, and truly committed to helping me every step of the way. I’m extremely satisfied and will continue to use Pettable for all my future needs. I highly recommend them to anyone looking for reliable and efficient service! Shout out to Kya **!



As a college student, I was searching for an emotional support animal and I knew about Pettable from my mom. We did this for my sister, too and the ESA service was impressively quick. I received the necessary papers within just 24 hours. Presenting the letter to the required parties was straightforward; they accepted it with no issues.



We were getting an apartment. If we had our animals registered as ESA, it would reduce our pet rent. After searching on Google, we came across Pettable, and compared to other services, it seemed the most user-friendly. We have a 70-pound mixed breed dog and a 10-pound cat, and Pettable made it straightforward to get them registered as emotional support animals. Setting up an appointment with a therapist was simple, and I had a seamless 30 to 45-minute conversation during the call. Just 24 hours later, we had our ESA letter ready. Pettable helped us solidify why we have the emotional support animals. The process with our landlord was efficient since we just had to upload the letter online.



Pettable's online service was efficient and met my needs. I used them to obtain a certification for my pet as a service animal and the process was straightforward and user-friendly, which I found quite impressive. I was able to complete everything online, which was very convenient. I had a positive interaction with the therapist during our consultation, which lasted around 20-30 minutes. The therapist was wonderful and helped certify the necessary documents. There was a minor issue with the document initially, requiring a simple edit, but the Pettable team was responsive, addressing my concern within 24-40 hours.
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