A letter from Doug, our cofounder & CEO

An image of Pettable CEO Doug Reffue
Cofounder & CEO, Pettable

We know first-hand the healing benefit of having an emotional support animal.

That's why we launched Pettable – to connect individuals like you with certified mental health professionals in your state who are qualified to prescribe ESA Letters for housing and travel.

Our service is compliant with federal and state laws. You get peace of mind knowing we've done our due diligence to be able to offer you this service today.

It’s my personal mission to ensure that everyone who comes into contact with Pettable has a positive experience.

Everyone at Pettable is a pet owner themself. So we know life without a furry friend can seem like no life at all. Now with Pettable ESA Letters, that's not something you need to worry about anymore.

Regards,
Doug Reffue and Layla

An image of Doug and Layla's signature

Our mission is to keep pets together with their pet parents.

Trustworthy

Pettable was founded to address a gap in the market for high quality, legitimate and trustworthy ESA letter service providers. We saw an incredible opportunity to create meaningful value to keep pets with their pet parents and are able to deliver on this level of trust.

Vetted-Clinicians

Each and every clinician that works with Pettable has passed a rigorous vetting process. Not only do we screen for qualifications and hard skills, we screen thoroughly for soft skills, only working with clinicians who have a high level of empathy and care.

Money Back Guarantee

We are the only ESA service that offers a 100% risk free money back guarantee. If your ESA Housing Letter is not honored by your landlord, we will refund 100% of your payment.

World-Class Service

Our customer service team sets us apart, operating M-F 9AM-5PM ET to help answer any questions by email, phone or live chat. Doug, our founder, provides his own personal assurance that you will be taken care of.
Have a question or comment, no matter how big or small? Get in touch via our contact page form, email or phone Mon-Fri 9AM -5PM ET.
📞 Call Us: 855-920-0323

Meet Our Team

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An image of Doug Reffue, Pettable CEO

Doug
Reffue

Cofounder & CEO

Doug Reffue

Cofounder & CEO

Growing up in upstate New York with a dog named Boo and a cat named Ziti, Doug has been a lifelong animal lover. He currently lives in Massachusetts with his wife, two children and his dog Layla.  

Doug was an early employee at Embark Veterinary where he led the sales and marketing efforts for the world’s premier Dog DNA test.  He has held executive positions at a variety of companies within several industries including professional sports, skincare and home fragrance. 

Doug believes in the power of companion animals to change lives and reduce anxiety and depression. As CEO of Pettable Doug’s goal is to create the industry’s most trusted and reliable ESA letter process. Pettable is committed to working with the best clinicians who truly understand the connection between companion animals and mental health.  

Amber Gill

Operations Manager

An image of Amber Gill

Amber Gill

Operations Manager

Amber grew up in small town Montana in a household that was always full of animals. Her parents’ love for all living things spurred her passion for animals, which has only grown since. She still lives in Montana with her dog Mowgli, two cats Pixi and Squid, her rabbit Clover, and her fish.

Amber studied Biology at Montana State University and has focused the last few years of her career working in STEM. She is excited with her transition back into a field that focuses on her passion: animals.Amber has a deep personal relationship with the emotional benefits animals provide. She strongly believes that everyone should have the opportunity to experience these benefits, and understands how difficult connecting with mental health providers can be. Especially in small communities like the one she grew up in.

Amber is thrilled to be a part of the Pettable Team and contribute to our mission: providing people with the recourses they need to keep their cherished animals close and their mental health a priority.

An image of Breanden Beneschott

Breanden Beneschott

Cofounder & Director

Breanden Beneschott

Cofounder & Director

With endlessly supportive parents, Breanden grew up in the mountains of Northern Nevada surrounded by pets ranging from snakes to macaws to horses. Some of his fondest childhood memories were from building barns and shoveling manure for long hours on Sundays with his dad. It was during this time that he developed a deep appreciation for animal well-being and hard work.

Breanden went on to receive a degree in Chemical Engineering from Princeton University where he rediscovered his love for horses through the sport of polo. In the years since, he and his family have worked to make horses a significant part of their lives.

Breanden is now the cofounder and CEO of Mechanism, a San Francisco based venture firm. Previously, he was the cofounder and COO of a staffing company that bootstrapped its way to 9-figure revenues and required extensive global travel.

It was during this time that Breanden saw how deeply universal and important the animal-human bond is for people across the world. From gauchos in Argentina to family farms in Europe to olympic horse jumpers in New Zealand, animals simply make people better humans.

Denis Grosz

Cofounder & Chairman

An image of Denis Grosz

Denis Grosz

Cofounder & Chairman

Denis grew up in Southern California with a dog, Willie, a cat, Eepskin (don’t ask!), and two parakeets, Sky and Andy. He went on to study Philosophy at UC Berkeley. He then founded a string of successful companies all with the aim of using technology to alleviate consumer needs.

He now lives with his English Labrador, Murphy, in Puerto Rico and deeply understands how the profound benefit of having a pet in our modern world.

When he is not working, you can find him hiking in the Sierra Nevadas with Murphy. He also loves skiing, woodworking, throwing pottery on the wheel, and welding.

THERAPIST SPOTLIGHT

Krystal Garmon

Pettable Therapist, PMP, MBA, MA, LMHC, LPC
Krystal Garmon, Pettable Therapist, PMP, MBA, MA, LMHC, LPC shares her experience working with Pettable. In her own words: Pettable is unlike other providers in that they offer a platform for making meaningful and lasting connections with treating providers. Pettable humanizes the mental health process and removes stigmatization to allow for a full continuum of care.
An image of Krystal and Sage
Krystal and Sage hanging out in the garden
Pettable has been a wonderful mechanism for me to work with clients and promote human-animal bonding as a necessary treatment option for those suffering and find a holistic way to ease the burden of mental health symptoms.

What our pet parents are saying

Verified customers. Real reviews.
An image of Hector B
I would definitely rate you with 5 stars!! Everything was very straightforward and very quick! Support from a therapist was also really fast and helpful. I am definitely recommending Pettable to all my friends with furry friends!”
“Everything was very straightforward and very quick!
Hector B. Dog parent
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January 25, 2022
5.0
An image of 5 green stars
An image of Courtney S
I was very stressed to find out my apartment did not accept pets and turned to pettable at a very vulnerable moment. They completely took care of me and understood the urgency of my situation. The therapist I spoke to was kind and gave me the recommendation within a timely manner. I would recommend pettable to anyone needing an ESA letter! So glad I get to keep my ESA fur baby!”
“They completely took care of me and understood the urgency of my situation.
Courtney S. Cat parent
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January 27, 2022
5.0
An image of 5 green stars
An image of Tanaisha C
I would rate Pettable a 5 because the process was quick and easy, my therapist was helpful for explaining the process and understanding my needs for the letter, and customer service was intentional with checking in.”
“My therapist was helpful for explaining the process and understanding my needs for the letter
Tanaisha C. Cat parent
An image of a verified icon
January 26, 2022
5.0
An image of 5 green stars

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