A letter from Doug, our cofounder & CEO

An image of Pettable CEO Doug Reffue
Cofounder & CEO, Pettable

We know first-hand the healing benefit of having an emotional support animal.

That's why we launched Pettable – to connect individuals like you with certified mental health professionals in your state who are qualified to prescribe ESA Letters for housing and travel.

Our service is compliant with federal and state laws. You get peace of mind knowing we've done our due diligence to be able to offer you this service today.

It’s my personal mission to ensure that everyone who comes into contact with Pettable has a positive experience.

Everyone at Pettable is a pet owner themself. So we know life without a furry friend can seem like no life at all. Now with Pettable ESA Letters, that's not something you need to worry about anymore.

Doug Reffue and Layla

An image of Doug and Layla's signature

Our mission is to keep pets together with their pet parents.


Pettable was founded to address a gap in the market for high quality, legitimate and trustworthy ESA letter service providers. We saw an incredible opportunity to create meaningful value to keep pets with their pet parents and are able to deliver on this level of trust.


Each and every clinician that works with Pettable has passed a rigorous vetting process. Not only do we screen for qualifications and hard skills, we screen thoroughly for soft skills, only working with clinicians who have a high level of empathy and care.

Money Back Guarantee

We are the only ESA service that offers a 100% risk free money back guarantee. If your ESA Housing Letter is not honored by your landlord, we will refund 100% of your payment.

World-Class Service

Our customer service team sets us apart, operating 7 days a week 9AM-5PM ET to help answer any questions by email, phone or live chat. Doug, our founder, provides his own personal assurance that you will be taken care of.
Have a question or comment, no matter how big or small? Get in touch via our contact page form, email or phone 7 days a week 9AM-5PM ET.
📞 Call Us: 855-920-0323

Meet Our Team

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An image of Doug Reffue, Pettable CEO

Doug Reffue

Cofounder & CEO

Growing up in upstate New York with a dog named Boo and a cat named Ziti, Doug has been a lifelong animal lover. He currently lives in Massachusetts with his wife, two children and his dog Layla.  

Doug was an early employee at Embark Veterinary where he led the sales and marketing efforts for the world’s premier Dog DNA test.  He has held executive positions at a variety of companies within several industries including professional sports, skincare and home fragrance. 

Doug believes in the power of companion animals to change lives and reduce anxiety and depression. As CEO of Pettable Doug’s goal is to create the industry’s most trusted and reliable ESA letter process. Pettable is committed to working with the best clinicians who truly understand the connection between companion animals and mental health.  

Breanden Beneschott

Cofounder & Director

An image of Breanden Beneschott

With endlessly supportive parents, Breanden grew up in the mountains of Northern Nevada surrounded by pets ranging from snakes to macaws to horses. Some of his fondest childhood memories were from building barns and shoveling manure for long hours on Sundays with his dad. It was during this time that he developed a deep appreciation for animal well-being and hard work.

Breanden went on to receive a degree in Chemical Engineering from Princeton University where he rediscovered his love for horses through the sport of polo. In the years since, he and his family have worked to make horses a significant part of their lives.

Breanden is now the cofounder and CEO of Mechanism, a San Francisco based venture firm. Previously, he was the cofounder and COO of a staffing company that bootstrapped its way to 9-figure revenues and required extensive global travel.

It was during this time that Breanden saw how deeply universal and important the animal-human bond is for people across the world. From gauchos in Argentina to family farms in Europe to olympic horse jumpers in New Zealand, animals simply make people better humans.

An image of Denis Grosz

Denis Grosz

Cofounder & Chairman

Denis grew up in Southern California with a dog, Willie, a cat, Eepskin (don’t ask!), and two parakeets, Sky and Andy. He went on to study Philosophy at UC Berkeley. He then founded a string of successful companies all with the aim of using technology to alleviate consumer needs.

He now lives with his English Labrador, Murphy, in Puerto Rico and deeply understands how the profound benefit of having a pet in our modern world.

When he is not working, you can find him hiking in the Sierra Nevadas with Murphy. He also loves skiing, woodworking, throwing pottery on the wheel, and welding.

An image of Amber Gill

Amber Gill

Director of Operations and New Ventures

Amber grew up in small town Montana in a household that was always full of animals. Her parents’ love for all living things spurred her passion for animals, which has only grown since. She still lives in Montana with her dog Mowgli, two cats Pixi and Squid, her rabbit Clover, and her fish.

Amber studied Biology at Montana State University and has focused the last few years of her career working in STEM. She is excited with her transition back into a field that focuses on her passion: animals.Amber has a deep personal relationship with the emotional benefits animals provide. She strongly believes that everyone should have the opportunity to experience these benefits, and understands how difficult connecting with mental health providers can be. Especially in small communities like the one she grew up in.

Amber is thrilled to be a part of the Pettable Team and contribute to our mission: providing people with the resources they need to keep their cherished animals close and their mental health a priority.

Jack Trent

Head of Growth

Jack is a passionate marketer and mental health advocate from the United Kingdom. Growing up with cats in his family home, Jack developed a deep love for feline companions and today he is the proud owner of a cat named Tyler, who is a constant source of comfort and joy in his life.

As a dedicated professional in growth, he believes that at Pettable he can make a positive impact, raise awareness for important mental health causes and help people keep their furry friends close.

Samuel Foisy

Head of Technology

Samuel grew up in Quebec, in a family convinced that a pet is essential for a happy home. He had a cat for 15 years, a hamster... even a hare! Now a full-time cat dad, he still lives in Quebec with his two pets Leo and Charlie.

Getting interested in technologies at a young age, he went on to receive a degree in Computer Science. From his previous experience as Chief Architect, he discovered a passion for humans, how they think and how to make their life better using technology.

Samuel is now eager to find new ways to contribute to mental health, mixing everything he loves from tech, humans and animals.

Erin Beveridge

Operations Manager

Erin grew up in a suburb of Milwaukee, Wisconsin and has always had a love for animals! Growing up she had two dogs, and her first job was at a horse barn feeding the horses and walking them out to their pastures every morning.

She moved to Montana to study Sustainable Food and Bioenergy Systems, where she quickly realized that she loved working with people and helping the community. Erin made Montana her home with her husband and two dogs, Kurtis and Olive. Their favorite activities are skiing, camping, and taking their dogs on adventures! With the growing popularity of Bozeman, Montana, Erin has realized firsthand how difficult it can be finding housing that accepts pets. Her dogs are truly her family, so she could never imagine the struggle of being separated from them which is why she loves advocating for pet parents to stay united with their furry loved ones by working for Pettable.

Anthony Corbo

SEO Manager

Anthony grew up on Long Island, New York with a chow chow-border collie mix named Indy before moving to Chicago to study at Columbia College. After graduating with a degree in advertising and working as a copywriter for several years, Anthony moved into search engine optimization and today oversees SEO operations at Pettable.

When not writing content or researching new ways to help Pettable stand out, Anthony can be found playing music around Chicago, watching hockey, or traveling with his partner. He is eagerly awaiting the next furry friend in his life.

Grant Fiddes

SEO Associate

Grant is from Ontario, where he frequently visits his family and beloved Golden Lab, Bailey. He studied business at York University before jet-setting to Ireland to experience life and work abroad.

Grant is passionate about making a positive impact on people and the planet, and these core values are the driving force behind his life choices. He is committed to Pettable’s mission to provide people with the resources they need to better their lives and mental health.

As an avid traveler, Grant spends his free time visiting new places across Europe and immersing himself into their cultures.

Jenn Choi

Executive Assistant

Jenn grew up in Atlanta, Georgia and loved animals at an early age. However, she didn’t get her first real pet until recently. She went to the University of Georgia and studied business management but has always had a passion for helping people which is what led her to Pettable as an Executive Assistant.

In her spare time, she enjoys anything outdoors or on the water, reading, going on adventures with her puppy and traveling and exploring other cultures.

Parveen Kang

Marketing Assistant

Parveen grew up just outside of Toronto, Ontario and has always been an animal lover. Growing up she had 2 hamsters and a dog. She’s now planning to adopt a puppy (hopefully soon) but until then has no problem pet sitting for family and friends.

From a young age, Parveen always had an interest in the art of media and storytelling. From reading books, watching movies, and listening to music, this passion continued to grow. She studied Media Communications in university and learned about the ways that media impacts humans on a daily basis. Having worked on different projects (including film, podcasting, online content curation and more) she felt ready to work on something that impacted people’s lives and stories directly.

Parveen is excited to be part of the Pettable team, and to help share new narratives with the world.

Christian Saavedra

Full-stack Software Engineer

Christian grew up in the suburbs of Toronto, owning 4 lovely cats; Plum, Kiwi, Ren, and Axle (That's Axle in the photo!). He loves spending time with his cats and cherishing their individual quirks. His cats provide comfort and support with their presence, making Christian’s home a warm and nurturing environment. Christian believes cats are truly lovely, and cannot be without them.

Outside his love for cats, Christian graduated from the University of Toronto with a major in Computer Science and a double minor in Mathematics and Statistics.

Christian is driven by a passion for creating. Whether it's composing music, cooking a new dish, or developing software, he finds immense satisfaction in experiencing the results of their endeavors.

Justine Pochynok

Lifecycle Marketing Manager

Justine's expertise spans fintech, education, media, and law. Her deep love for animals led her
to co-found an e-commerce start-up dedicated to supporting wildlife.

Living in Canada, Justine is surrounded by breathtaking nature that fuels her creative spirit. She
loves exploring the outdoors, capturing its beauty through her art, and finding inspiration in the
world around her. When she's not rocking the professional world, you can find Justine enjoying
the company of her beloved cat, Milo, and her adorable family dogs, Mini and Cooper.

By joining our team, Justine seamlessly blends her passion for animals with her unwavering
dedication. Together with Pettable, she is committed to making a positive impact, one wag of a
tail and purr of contentment at a time.

Travis Rhee

CRO Manager

Travis is responsible for building and growing Conversion Rate Optimization for Pettable. He attended Queen’s University for Cognitive Science and Economics and ran a video production agency during his time there. Prior to Pettable, he worked as a data analytics consultant, helped build a ecommerce performance marketing agency, and built CRO frameworks for a B2B SaaS company. His background includes data analytics, video production, creative analytics, CRO and performance marketing for B2C and B2B companies.

He loves being able to combine both his analytic and creative sides in his work. His hobbies include traveling, hiking, music, film, investing and cooking (big foodie). He loves trying new things and is currently trying to improve his golf and poker game.


Krystal Garmon

Pettable Therapist, PMP, MBA, MA, LMHC, LPC
Krystal Garmon, Pettable Therapist, PMP, MBA, MA, LMHC, LPC shares her experience working with Pettable. In her own words: Pettable is unlike other providers in that they offer a platform for making meaningful and lasting connections with treating providers. Pettable humanizes the mental health process and removes stigmatization to allow for a full continuum of care.
An image of Krystal and Sage
Krystal and Sage hanging out in the garden
Pettable has been a wonderful mechanism for me to work with clients and promote human-animal bonding as a necessary treatment option for those suffering and find a holistic way to ease the burden of mental health symptoms.

What our pet parents are saying

Verified customers. Real reviews.
An image of Hector B
I would definitely rate you with 5 stars!! Everything was very straightforward and very quick! Support from a therapist was also really fast and helpful. I am definitely recommending Pettable to all my friends with furry friends!”
“Everything was very straightforward and very quick!
Hector B. Dog parent
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January 25, 2022
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An image of Courtney S
I was very stressed to find out my apartment did not accept pets and turned to pettable at a very vulnerable moment. They completely took care of me and understood the urgency of my situation. The therapist I spoke to was kind and gave me the recommendation within a timely manner. I would recommend pettable to anyone needing an ESA letter! So glad I get to keep my ESA fur baby!”
“They completely took care of me and understood the urgency of my situation.
Courtney S. Cat parent
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January 27, 2022
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An image of Tanaisha C
I would rate Pettable a 5 because the process was quick and easy, my therapist was helpful for explaining the process and understanding my needs for the letter, and customer service was intentional with checking in.”
“My therapist was helpful for explaining the process and understanding my needs for the letter
Tanaisha C. Cat parent
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January 26, 2022
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