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Legitimate ESA Letters for New York Residents

An ESA letter guarantees your pet will always be welcome in your home
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How to Get an ESA Letter in New York Online

It’s easier to get an ESA letter online for New York residents than you may think. If you have a qualifying mental health condition, you’ll have to virtually meet with a licensed mental health professional (LMHP) who is currently licensed in the Empire State. They will assess you and officially diagnose you with one or more specific mental health disorders. Then, they will compose your legitimate ESA letter and make it official with their signature. 

With Pettable by your side, you can get paired with the perfect LMHP to serve your needs. We have vetted health professionals from across the country, giving us an industry-leading team with expertise in mental and emotional health concerns. You’re guaranteed a successful outcome with your official ESA letter issued by a professional who is licensed in the state of New York. If your letter is denied by a landlord or housing provider, we offer a money-back guarantee, so you have nothing to risk. We can make your pet an official emotional support animal in no time!

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Our fast and simple process:

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3-minute assessment

Answer a few questions about your ESA needs

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Consult with a therapist

We'll match you to a professional in your state

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Get your ESA letter

Receive it within 24 hours of getting approved *

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We'll help with any extra forms you need signed and our therapists are available to talk to your landlord anytime, for an additional fee.

* For California residents, effective January 1, 2022, new law AB 468 requires those seeking an ESA letter for dogs to establish a client-provider relationship with the individual for at least 30 days prior to providing documentation, which will result in having two consultations before qualifying.

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If your ESA Letter is not approved, we will refund 100% of your payment.

Emotional Support Animals In New York

In the state of New York, not only are emotional support animals welcomed, but they’re also recognized as a crucial type of treatment for mental health challenges. Whether it’s a canine companion, feline friend, or a scaly sidekick, New York residents have the right to have an ESA, just as long as they have a qualifying condition — and an ESA letter. 

In New York City, the NYC Human Rights Act bolsters the federal protections that prohibit discrimination against any disabled persons, including individuals with assistance animals. 

However, ESAs don’t have the same protections in New York as service dogs do, so consider getting a psychiatric service dog (PSD) if you want more benefits that are backed by law.

Emotional Support Animal Laws in New York

When it comes to living in New York, whether you’re in Buffalo, Long Island, or anywhere in between, individuals with disabilities are allowed to convert their pet into an ESA. The animal doesn’t need any special training, because as an ESA, it isn’t meant to perform the same tasks as a service dog.

However, ESA laws only protect the owner and animal in housing matters. Unlike physical and psychiatric service dogs, ESAs are not considered working animals, so they aren’t subject to the same protections. This means you are not permitted to bring an ESA into public places such as stores, restaurants, shopping centers, and medical facilities.

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New York Emotional Support Animal Housing Laws

Thanks to the Fair Housing Act (FHA), New York residents are permitted to have emotional support animals (ESAs) in their rented homes, such as apartment complexes and condominiums. When combined, the FHA and the NYC Human Rights Act ensure that disabled renters in New York State can live their lives with the help of ESAs of any domesticated species. However, both laws have a similar caveat: if the animal causes undue hardship, poses a threat to other tenants, or causes property damage, the housing provider can deny the animal and evict the resident.

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Emotional Support Animal Registration in New York

Just like the other 49 states, New York does not require registration for either emotional support or psychiatric service animals. As long as you have a legitimate ESA letter, composed and signed by a medical professional, you are allowed to have your ESA in your home without the need to register it. This also goes for “certification;” there are no certificates required to have an ESA in your home.

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How Do You Qualify For An ESA In New York?

Getting an emotional support animal in New York means you need to connect with a licensed mental health professional who can evaluate your need for an ESA.

The easiest and best way to qualify is to find a clinician who has extensive experience with mental health evaluations as well as expertise with emotional support animals in particular and schedule a consultation.

After completing the quiz and receiving authorization from our clinicians to work with you, you will be matched with an LMHP from your state and will have an over-the-phone consultation with them. You’ll complete a mental health evaluation to determine if you qualify for an ESA. Once one of Pettable’s licensed mental health professionals determines whether an ESA is essential to your care and well-being or not they’ll proceed accordingly. If they decide that an ESA is essential to your well-being, they will then write a legitimate ESA letter and receive approval in as little as 24-48 hours.

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Benefits of Emotional Support Animals for New York Residents

They Provide Mental and Emotional Encouragement

Emotional support animals provide comfort to owners with certain mental health issues such as post-traumatic stress disorder (PTSD), anxiety disorders, specific phobias like agoraphobia, and depression.

An ESA Provides Social Support

Those with mental and emotional disabilities oftentimes need a social companion to meet their emotional and mental health needs. When you’re living alone and experiencing mental issues, having an ESA gives you a reason to go out for a walk, maybe a run, or spend time outdoors. These are all good activities for helping to maintain your mental well-being.

Get Financial Relief from Costly Pet Housing Fees

An emotional support animal (ESA) can help individuals save on pet housing fees because landlords and housing providers must accommodate ESAs under fair housing laws, often waiving pet fees or deposits. This legal protection ensures that individuals with ESAs are not financially penalized for having an animal that provides them with emotional support.

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How to Get a Psychiatric Service Dog in New York

Many individuals who struggle with mental health challenges choose to upgrade their pet dog to the position of psychiatric service dog (PSD) rather than an emotional support animal. If you want extra protection from discrimination, this is the right choice for improving your daily life. All you need to do is take our PSD assessment to determine your eligibility.

One of the most important aspects of getting a PSD is training; all service dogs must be trained to perform one or more tasks related to their mental health condition. Thankfully, Pettable offers a convenient and effective online PSD training program that helps you teach your dog from the comfort of your home. Pettable guarantees that you’ll be happy with your PSD training — or your money back. Contact us today to get started!

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Why Choose Pettable?

Pettable boasts a seasoned network of mental health specialists ready to assist you across every state. They can furnish you with an ESA letter, recognized both within and beyond state borders. Whether you're fielding inquiries from a landlord requiring additional documentation, your Pettable mental health specialist stands by your side. Additionally, Pettable's legal team is equipped to provide support, irrespective of your location.

1. Our Letter Assurance
At Pettable, we firmly believe that your letter should work without causing concern. Hence, we offer a satisfaction guarantee, ensuring that if your letter doesn't meet expectations, you get your money back.

2. Top-Tier Mental Health Professionals
We've curated a team of top-tier mental health professionals capable of crafting an ESA Letter prescription guaranteed to be effective wherever you live.

3. Exceptional Customer Support
Recognizing the stress of securing approval for your animal's residence, we invest significantly in a dedicated team of support specialists. Rest assured, you'll always be taken care of with the support you need.

4. Licensed Nationwide
Our extensive network of mental health professionals spans all 50 states. Furthermore, our robust team ensures that we can meet any timeline.

5. Human Connection & Valid Evaluations
To ensure the effectiveness of your letter, live consultation with a mental health professional is crucial. At Pettable, our clinicians adhere to HUD standards, conducting phone consultations to thoroughly understand your mental health situation.

Why Pettable?

1. We Guarantee Our Letters Will Work For You
We believe you should not have to worry about your letter working or not. That's why at Pettable we offer a satisfaction guarantee - meaning your letter works or you get your money back.

2. World Class Mental Health Professionals
We have built a team of world class mental health professionals who can write you a PSD Letter prescription guaranteed to work anywhere you go.

3. Unparalleled Customer Support
We know getting your animal approved to travel or live with you can be stressful, which is why we invest so much in our team of dedicated support specialists to make sure you are always taken care of and have the support you need!

4. Licensed in all 50 states
Our network of mental health professionals is deep and spans across the entire country. Additionally, we have a deep team of mental health professionals to make sure we can meet any timeline.

5. Best In Class Legal Support
We are here to make sure your housing and travel needs are taken care of so you don't worry. Our legal team is dedicated to having your back should you need it!

6. Human Connection & Legitimate Evaluations
In order for your letter to work you need to have a live consultation with a mental health professional. At Pettable we make sure our clinicians adhered to HUD standards and conduct consultations over the phone to get to know you and your mental health situation well.

Why Pettable Is The Best Online ESA Provider?

Pettable is the best provider because we're committed to making sure the process works for you. That means working with the best and most experienced mental health professionals in the ESA letter space, as well as providing a guarantee that your letter will work for you. We back all of this up with outstanding customer support, a renowned legal team, and a commitment to making sure you have an incredible experience.

We broke down the different services offered by every ESA service. And we looked for unbiased reviews from 3rd party sites.

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Verified Reviews: 4.8/5
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Trust Pilot: 4.7/5
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Facebook: 4.6/5
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What our pet parents are saying

Verified customers. Real reviews.
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I had an incredible experience with Pettable. I had just moved and was looking for a new therapist, but knew an ESA would really help me with the transition, so I came to Pettable to get documentation so I didn’t have to wait months to get approval from my landlord to bring a pet home. The process was straightforward, timely, and made me feel so valid in my journey. Now I am raising a puppy and never been happier and healthier! I can’t recommend Pettable enough! 
“The process was straightforward, timely, and made me feel so valid in my journey.
Maddee W. Dog parent
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My pup provides relief in stressful situations, particularly when I'm away on necessary travel. Pettable was an amazing resource, connecting me with a therapist who listened to my situation and provided advice above and beyond. I could hear Rhiana's compassion over our call and appreciated her patience. Grateful for this service!"
“I could hear Rhiana's compassion over our call and appreciated her patience.
Austin K. Dog parent
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You were very attentive and I’m very satisfied with the provider I was assigned with, thank you again for helping relieve the stress of not being able to take my furry baby to our new home."
“Thank you again for helping relieve the stress.
Lauren M. Cat parent
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Meet Our Top Licensed Clinicians

Jennifer Bronsnick


Jennifer Bronsnick is a Licensed Clinical Social Worker, Anxiety Treatment Specialist, & Heartmath Certified Trainer. She provides customized workshops and trainings to working professionals and teams to help build resilience and reduce stress with practical strategies.

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Emilie Kay


I graduated with a Master of Social Work (MSW) from the University of Wisconsin-Milwaukee before obtaining my Licensed Clinical Social Worker (LCSW) in 2021. I have eight years of experience in the mental health field working in and with various populations, including case management, intake coordination, and residential, inpatient, and outpatient programs. I am certified in Brainspotting to help individuals deeply process negative emotions and trauma/significant life events. Additionally, I utilize Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT), Motivational Interviewing (MI), and safety planning in sessions/groups.

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Marvy Beckman


As a clinical social worker, I have been able to work within multiple types of settings, such as hospitals, community centers, and family welfare. I enjoy having the clinical and administrative experience to holistically serve those I work with.

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Frequently Asked Questions

Emotional Support Animal Overview
What would count as an emotional support animal?
How do I know if I qualify for an Emotional Support Animal?
What does the ESA process look like at Pettable?
How do I know my letter will work?
Can you confirm that this is legal?
What makes your ESA Letters legitimate?
What happens if my landlord wants to validate that my letter is legitimate?
How long does the process take from start to finish and how quickly will I get my ESA letter?
If I qualify, how would I go about getting an emotional support animal?
Are there benefits to having an Emotional Support Animal?
What is on your ESA letter?
I'm not familiar with the Fair Housing Act – what is it?
Do I need to renew my ESA letter?
How do your consultations work?
To get an ESA Letter, do I have to talk with a mental health professional?
Would an existing pet qualify as an Emotional Support Animal?
Can I qualify multiple pets with the same ESA letter?
My landlord says I can't keep my pet despite having a legitimate ESA letter. What do I do?
What does an ESA Letter let me do?
How does the Money Back Guarantee work?
Are there scams out there I need to be aware of?

Life feels so much better with an emotional support animal.

At Pettable, we understand at a personal level the positive impact an animal can have on your life.

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