Austin, Texas is known for its vibrant culture, live music, and outdoor charm. Whether you're enjoying life in South Congress, attending classes at UT Austin, or raising a family in East Austin, an emotional support animal (ESA) can offer meaningful support. Amidst fast-paced growth and a competitive housing market, ESAs provide comfort, connection, and legal protection to those navigating mental health challenges.
Pettable offers ESA letters that are fully compliant with Texas law, written by licensed mental health professionals. Our process is quick, fully online, and designed to give you the peace of mind you need to live confidently with your emotional support animal.
Our ESA letters meet all federal and state requirements, ensuring your rights are upheld under the Fair Housing Act. With Pettable, it only takes a few steps to get started:

Our ESA letters meet all federal and state requirements, ensuring your rights are upheld under the Fair Housing Act.


Austin’s hustle and buzz can feel energizing, but also overwhelming. Whether you're dealing with daily anxiety, life transitions, or housing instability, an ESA can offer grounding companionship.
Key benefits include:
- Mental health relief for those experiencing depression, PTSD, or chronic stress
- Comfort for young professionals, college students, or parents navigating emotional difficulties
- Consistent companionship for older adults and retirees
- Legal protections to keep your pet in housing with no-pet policies
- A reason to explore outdoor spaces and establish calming routines
ESA Laws in Texas That Apply to Austin Residents
In Austin and throughout Texas, ESA rights are covered by the Fair Housing Act:
- Landlords must accommodate tenants with a valid ESA letter
- No pet deposits or breed restrictions can be enforced
- ESA letters must be issued by a licensed Texas clinician
- ESAs are not granted public access rights like service animals
At Pettable we go the extra mile to ensure our services are fully compliant with Federal and local laws in Houston. We do this by working with Texas licensed mental health professionals and keeping a close eye on regulations to ensure your ESA letter is 100% legitimate and compliant. Learn more about how we stay compliant with Texas ESA laws.
ESAs are especially helpful for:
- College students at UT Austin and nearby campuses experiencing stress, burnout, or anxiety
- Young professionals working in tech or the startup scene needing daily emotional grounding
- Families supporting children with learning or emotional disorders
- Renters facing high pet fees or no-pet lease terms
- Individuals with PTSD, social anxiety, or depression

While ESAs don’t have public access rights, Austin has a wealth of welcoming spaces for pet lovers:
- Zilker Metropolitan Park – Expansive green space ideal for walks with leashed ESAs
- Red Bud Isle – Off-leash dog park and swimming spot
- Walnut Creek Metropolitan Park – Shaded trails and open areas
- Yard Bar – Bar/dog park hybrid with outdoor seating
- Banger's Sausage House & Beer Garden – Dog-friendly beer garden on Rainey Street
- Perla’s – South Congress seafood spot with patio seating for pets
- The LINE Austin – Downtown location with pet-friendly amenities
- Hotel San José – Trendy boutique stay that welcomes pets
- Kimpton Hotel Van Zandt – Pet fees waived; all sizes welcome
Always verify pet policies before visiting.
Understanding the distinction is key:
Emotional Support Animals (ESAs)
- Offer emotional support for mental health
- No training required
- Protected under housing laws only
Service Animals
- Trained to perform tasks for individuals with disabilities
- Allowed in public places under ADA
Falsely claiming a pet as a service animal in Texas is a misdemeanor with legal consequences.
Frequently Asked Questions
An emotional support animal helps individuals who are suffering from mental and/or emotional disabilities by providing support. Once previously overlooked mental health conditions are more easily diagnosed as medical professional learn more about mental health and in many cases, an ESA is a critical part of the coping process. While ESAs are not the same as service animals because they are not trained to perform a specific task, an ESA can be just as important to a person as a service animal. ESAs are responsible providing their owners with a comforting presence which can facilitate the performing of daily life's tasks. Just like service animals, ESAs have right under state and federal laws.
A Licensed Professional In Your State - All of our Licensed Mental Health Professionals are fully qualified and have passed board exams. The LMHP we select if you reside in Texas will be one that is legally qualified to approve ESA Letters for the state of Texas.
No. There is no legal requirement to register your ESA. Only a legitimate ESA letter from a licensed provider is needed.
Yes. Texas state law actually never mentions emotional support animals specifically. However, the Fair Housing Act (FHA) is a federal law and thus applicable and enforceable in Texas. This law allows owners of ESAs to live with their furry companions in any housing – including places with a “no-pet” policy.
No. Since federal law protects individuals with ESAs and service animals, the HOA cannot discriminate against those individuals nor deny their reasonable requests for accommodation.
To qualify for an emotional support animal, a licensed mental health professional (LMHP) must determine during a live consultation that you have a mental or emotional disability that requires the companionship of a support animal to reduce and alleviate your symptoms.
The process to get an ESA in Texas is rather straightforward – you must have a live consultation with a mental health professional licensed in the state of Texas. If the clinician determines you are eligible for an ESA, they will write you an ESA letter certifying your animal as a legitimate support animal and an important part of your treatment for a mental or emotional health condition.
For more information on how to get an ESA letter, check out this post.
There is no limit to the amount of emotional support animals you can have in Florida. The longer answer is a bit more nuanced in that each ESA must help you with your disability in some way shape or form. Additionally, your request must be reasonable (i.e. bringing 5 Great Danes into a Florida studio apartment likely won't be reasonable).
No, a landlord cannot deny an emotional support animal in Texas if you have a valid ESA letter from a licensed mental health professional in your state.
In general, hotels are not required to allow pets or emotional support animals inside – only service animals are federally protected to go any public place, hotels included.
It doesn’t hurt to ask a hotel if they would be willing to accommodate your ESA – and, of course, be sure to show them your ESA letter, too. But they are under no obligation to accept your request, and they have the right to ask for an extra fee if they do choose to be accommodating.
Remember, there are also plenty of pet-friendly hotels out there that will happily accommodate pets and ESAs. Whether or not they charge a fee for a pet or ESA at these hotels depends entirely upon a hotel’s unique policies.
An emotional support animal is very similar to a service animal in that they both help relieve symptoms of a mental or emotional disability. However, service animals can be used to help with both physical andmental/emotional disabilities.
Additionally, service animals are held to a different standard of training. At Pettable we can evaluate clients to see if they present with mental or emotional disabilities that would qualify them for a psychiatric service animal (more on this below).
Anxiety can qualify for an emotional support animal in Texas if it presents as a disability that impairs your life in one or more ways. To find out if your anxiety qualifies for an ESA get in touch with one of our clinicians for a mental health evaluation risk free (if you don't get approved we'll refund you 100%).
An emotional support animal is very similar to a psychiatric service animal in that they both help relieve symptoms of a mental or emotional disability. The process for qualifying for an ESA or PSA is exactly the same.
Where they differ is in the standard of training. A Psychiatric Service Animal has training standards that they are required to meet (no formal evaluation is necessary, but the ADA puts out general guidelines) whereas an emotional support animal does not need to meet any behavioral or training standards. A PSA needs to meet the following criteria:
1. Well Mannered In Public - This means they generally need to not bark, chase other dogs, jump on other people, and basically need to behave well when outside of your home.
2. Trained To Perform A Task That Alleviates A Symptom of Your Mental Health Disability - This can be any task as long as it helps impact your mental or emotional disability in some way.
For more information on Psychiatric Service Animals please read our blog article "What Is A Psychiatric Service Animal".
The easiest and quickest way to find out if you qualify for an emotional support animal letter is to connect with a licensed mental health professional online. Telemedicine eliminates the hassle of long lines or needing to go physically in person for an evaluation. Connected with experienced mental health professionals from the comfort of your own home to find out if you qualify for an emotional support animal in Texas.
Yes, apartments in Texas and throughout the country are legally required to make reasonable accommodation for ESAs, provided you can supply a valid ESA letter.
Whether the letter was obtained online or not is irrelevant – the important thing to watch out for is that any online ESA letter writing service you use is legal and legitimate. This means that you must have a live consultation – via phone call or video call is fine – with a licensed mental health professional who determines you eligible for an ESA and writes you an official ESA letter.