As the heart of Silicon Valley, San Jose is known for innovation, diversity, and a fast-paced tech-driven lifestyle. But beneath the surface of its high-tech energy, many residents face stress, burnout, anxiety, and mental health challengesâespecially students, tech workers, and families navigating high costs and urban density. Emotional support animals (ESAs) can be a vital form of relief.
At Pettable, we offer a fully virtual and California-compliant ESA letter process that helps San Jose residents get the protection and support they deserve. Whether you live near San Jose State University, downtown, or in the surrounding suburbs, we make it easy to access legally valid ESA documentation.
Our process is fully compliant with California law AB-468 and includes all required disclosures. You donât need to leave home to get legal housing protections for your ESA. At Pettable, the process is fast, private, and entirely onlineâno office visits or complicated red tape. Hereâs how San Jose residents can get an ESA letter:

Our process is fully compliant with California law AB-468 and includes all required disclosures. You donât need to leave home to get legal housing protections for your ESA.


San Joseâs high-pressure tech culture, skyrocketing housing costs, and limited green space can make daily life overwhelming. Emotional support animals provide a safe, reliable source of comfort for:
- Tech professionals facing long hours, anxiety, and burnout
- Students at SJSU and surrounding colleges managing academic stress
- Families dealing with housing instability or financial pressure
- Individuals coping with depression, PTSD, or social isolation
ESAs are more than petsâthey offer emotional stability and legally supported housing protections. A valid ESA letter can help bypass no-pet policies, avoid pet rent or deposits, and make life in the city feel more manageable.
Understanding California AB-468 in San Jose
California Assembly Bill 468 governs how ESA letters are issued in the state. Itâs designed to crack down on fraudulent letters and ensure ESA documentation is issued responsibly. Under AB-468, San Jose residents must:
- Establish a 30-day therapeutic relationship with their LMHP
- Use a California-licensed provider
- Receive a letter that includes specific legal disclosures
Pettableâs ESA letter service meets all these requirements. Unlike some online services that skirt the law, we protect your rights by ensuring full AB-468 compliance.
Pettableâs ESA letter service meets all these requirements. Unlike some online services that skirt the law, we protect your rights by ensuring full AB-468 compliance.
ESA letters are protected under the federal Fair Housing Act, meaning landlords in San Jose must accommodate you and your ESA without pet fees. But local regulations still apply:
- Leash Law: Dogs must be leashed in public spaces (6-foot max) unless in off-leash areas
- Licensing: All dogs and cats over 4 months must be licensed
- Vaccinations: Rabies vaccinations are required by 4 months of age
- Waste Disposal: Pet owners must clean up after animals in public
- Tethering: Tethering over 3 hours in a 24-hour period is prohibited
Breed, size, and weight restrictions do not apply to ESAs in housing, and landlords cannot request medical recordsâonly a valid ESA letter.

ESA-Friendly Locations in San Jose
- Almaden Lake Park: A peaceful lakeside park with trails and picnic areas
- Los Gatos Creek Trail: A multi-use trail perfect for long walks
- Kelley Park: Large green spaces and trails for leashed pets
- Butcher Dog Park: Fenced off-leash zones for large and small dogsâ
- Del Monte Park: Well-maintained open space with dog areas
- Crepevine: Varied menu and dog-friendly patio
- LUNA Mexican Kitchen: Fresh food and shaded outdoor seating
- Siena Bistro: Italian spot with outdoor tables for pups
- Poor House Bistro: Cajun food and live music with pet-friendly seatingâ
- Billâs CafĂ©: Local brunch favorite with a dog-friendly patio
- Hyatt House San Jose Airport: Stylish stay near SJC with pet perks
- Residence Inn San Jose North/Silicon Valley: Long-term ESA-friendly lodging
- Hotel Valencia Santana Row: Boutique hotel in an upscale shopping district
- Hilton San Jose: Centrally located with pet-friendly rooms
- Marriott Hotels â San Jose: Multiple locations with flexible pet policies
*Reminder: These businesses are pet-welcoming but are not legally required to accept ESAs unless youâre a resident at a rental property.
Understanding the legal distinction is essential:
- Emotional Support Animals (ESAs): Offer comfort for mental health conditions; no specialized training required; protected under the Fair Housing Act for housing purposes
- Service Animals: Trained to perform tasks for a person with a disability; protected under the ADA for full public access rights
Learn more about service animal access here. Misrepresenting an ESA as a service animal is a punishable offense in California.
Frequently Asked Questions
Our network includes California-licensed professionals who serve clients across the state, including San Jose, via telehealth.
If youâre ready to improve your emotional well-being and secure your housing rights, start the process today with Pettableâthe most trusted name in ESA documentation for San Jose residents.
An emotional support animal helps individuals who are suffering from mental and/or emotional disabilities by providing support.
Once previously overlooked mental health conditions are more easily diagnosed as medical professionals learn more about mental health and in many cases, an ESA is a critical part of the coping process. While ESAs are not the same as service animals because they are not trained to perform a specific task, an ESA can be just as important to a person as a service animal. ESAs are responsible for providing their owners with a comforting presence which can facilitate the performing of daily life's tasks. Just like service animals, ESAs have rights under state and federal laws.
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The best way to obtain an ESA letter in California is to connect with a licensed mental health professional who can assess your mental illness and symptoms to determine if you qualify for an ESA. If you do, they can write you a valid ESA letter.
A Licensed Professional In Your State - All of our Licensed Mental Health Professionals are fully qualified and have passed board exams. The LMHP we select if you reside in California will be one that is legally qualified to approve ESA Letters for the state of California.
For California residents, effective January 1, 2022, new law AB 468 requires those seeking an ESA letter for dogs to establish a client-provider relationship with the individual for at least 30 days prior to providing documentation, which will result in having two consultations before qualifying.
In California, getting an ESA is available to anyone with a mental or emotional disability. The state recognizes the challenges associated with mental and emotional disabilities and endorses the use of ESAs as a component of a personâs mental health treatment. To find out if you qualify for an ESA, meet with a licensed mental health professional who can write you an ESA letter so you can receive the animal support you need.
An emotional support animal (ESA) is a pet that helps its owner by providing companionship, helping relieve stress and otherwise comfort its owner just by being present. ESA ownersâ rights to keep an ESA in a rented home are protected under the federal Fair Housing Act (FHA). The law requires landlords to allow ESAs even if they have a No Pets rule or limit the types or sizes of pets renters can keep in their homes.
Youâll need a licensed medical professional to diagnose you with a qualifying condition and provide you with a valid ESA Letter to protect those rights. Unlike psychiatric service dogs (PSDs) and other service animals, airlines and businesses are not required to allow you to keep your ESA with you.
ESAs do not have to receive intensive training but should be well-behaved. That is important because, while qualified ESA owners have specific rights when it comes to living with an ESA, bad behavior like constant barking, aggressiveness, or destructive actions are reasons that a landlord or property manager can have your pet removed or make you move out.
A psychiatric service dog (PSD) is a dog trained to perform specific actions to assist someone to deal with the effects and symptoms of a recognized psychiatric disability. To provide that help, PSDs need obedience and situational behavior training. But they also need extensive, individualized training to provide the complicated help individual users require. We discuss those tasks and training requirements elsewhere in this FAQ.While ESA ownersâ rights are limited to housing under the Fair Housing Act, the use of psychiatric service dogs, like other service animals, is also covered by the Americans with Disabilities Act (ADA) and the Air Carrier Access Act (ACAA). Those laws protect PSD users from discrimination while traveling on airlines and other commercial travel providers, in housing, and in access to most private businesses and public spaces. As long as their PSD is properly trained and can be reasonably accommodated, Psychiatric Service Dog users are entitled to have their PSD living with them in their home; in an airline's main cabin; and when they go to appointments, public events, and go shopping, out to eat, or on errands to other businesses.
There is no limit to the amount of emotional support animals you can have in California. The longer answer is a bit more nuanced in that each ESA must help you with your disability in some way shape or form. Additionally, your request must be reasonable (i.e. bringing 5 Great Danes into a California studio apartment likely won't be reasonable).
Yes, it is legal in California to receive an ESA letter online that certifies your animal as a support animal. Just make sure you have a live consultation with a mental health professional licensed in the state of California.
While California laws allow service animals to enter any public place, emotional support animals do not have the same access. This means hotels are not required to allow ESAs. However, it may still be worth asking the hotel before you book if they might be willing to accommodate your ESA. Otherwise, you can seek out a pet-friendly hotel to stay at instead.
No, a landlord cannot deny an emotional support animal in California if you have a valid ESA letter from a licensed mental health professional in your state.
The easiest and quickest way to find out if you qualify for an emotional support animal letter is to connect with a licensed mental health professional online. Telemedicine eliminates the hassle of long lines or needing to go physically in person for an evaluation. Connected with experienced mental health professionals from the comfort of your own home to find out if you qualify for an emotional support animal in California.
Pettable is the only provider that offers a Money Back Guarantee encompassing a full 100% refund for two reasons: (1) if you do not qualify for a letter after your consultation or (2) your landlord does not accept it after filing a complaint with the HUD.
The details:
For California residents, effective January 1, 2022, new law AB 468 requires those seeking an ESA letter for dogs to establish a client-provider relationship with the individual for at least 30 days prior to providing documentation, which will result in having two consultations before qualifying.
To find out if you qualify for an ESA in California, connect with a mental health professional licensed in the state of California who is familiar with the stateâs ESA laws. They can evaluate your mental and emotional disability to determine if you qualify for an ESA.
Public places, such as restaurants and stores, have no legal obligation to accommodate your ESA. But, of course, it doesnât hurt to ask, and some places may allow your furry companion inside if you simply show them your ESA letter.
Anxiety can qualify for an emotional support animal in California if it presents as a disability that impairs your life in one or more ways. To find out if your anxiety qualifies for an ESA get in touch with one of our clinicians for a mental health evaluation risk free (if you don't get approved we'll refund you 100%).
Yes, any licensed mental health professional can âprescribeâ an ESA (or, in other words, write an ESA letter) in California â including therapists.
While there is no official âregistrationâ for emotional support animals, you do need an ESA letter to legitimize your animal as an ESA. Once you obtain a valid ESA letter from a licensed mental health professional, your dog is recognized as an official ESA.
For California residents, effective January 1, 2022, new law AB 468 requires those seeking an ESA letter for dogs to establish a client-provider relationship with the individual for at least 30 days prior to providing documentation, which will result in having two consultations before qualifying.
Yes, ESA letters are portable across state lines, though legal protections may vary by state.
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