Pettable Reviews
At Pettable, we aim for excellence in all aspects of customer service - from the quality of the advice we provide to the care we show for our members. But don't take our word for it. Here are some reviews from Pettable customers.
What they say about us
Meet Just a Few of Our Happy Clients and Their Beloved Pets
Check out photos from our clients and their pets! These wonderful images feature people who have received ESA letters, dog training, or Psychiatric Service Dog training.
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Our Highlights



5 stars for fast service and therapist was very nice.



I was very stressed to find out my apartment did not accept pets and turned to Pettable at a very vulnerable moment. They completely took care of me and understood the urgency of my situation. The therapist I spoke to was kind and gave me the recommendation within a timely manner. I would recommend Pettable to anyone needing an ESA letter! So glad I get to keep my ESA fur baby!



I would rate Pettable a 5 because the process was quick and easy, my therapist was helpful for explaining the process and understanding my needs for the letter, and customer service was intentional with checking in.



I had an incredible experience with Pettable. I had just moved and was looking for a new therapist, but knew an ESA would really help me with the transition, so I came to Pettable to get documentation so I didn’t have to wait months to get approval from my landlord to bring a pet home. The process was straightforward, timely, and made me feel so valid in my journey. Now I am raising a puppy and never been happier and healthier! I can’t recommend Pettable enough!



I had a great experience with Pettable! I filled a form online and was contacted by a therapist shortly after. She was so nice and professional, really made me feel comfortable. The whole process went smooth and finally we got the ESA letter for Vito. First thing we did was take him to the beach for the first time! He had a blast with the sand and enjoy the water so we will definitely fly back there soon. Thank you so much for your services!



My experience with Pettable has been excellent. They are extremely helpful in guiding you throughout the process. I was amazed by how fast they reply and solve any problems you may encounter along the process. I needed to have my letter before the date I had the appointment with the therapist and sent them an email to see if they could help me. They replied within a few hours and by the next day I already had a new appointment with another therapist and my letter by the end of that day. They will try to accommodate your needs as much as possible. Overall, the process was very fast and easy and I am very pleased with this experience.



Percy was an absolute pleasure to talk to. I was very anxious about having to talk about my mental health issues with a stranger but he made it very easy and I did not hang up feeling activated or triggered which I was worried about. Thank you both so much for your time, I am very grateful. In fact, Nala and I are both very grateful!



I felt understood and appreciated by Rhiana. She was down to earth and made the process a lot less stressful. I included pictures of my fur babies because you've made sure we can stay together.



Pettable has been amazing to work with! Any time I had a question or a concern, I was immediately answered. They were fast with getting into contact with me, and I had my letter within the week. It was a super simple process, and I was guided through it all. Their customer service is amazing, and I would recommend them to anyone needing an ESA letter.
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