If you live in DC and have an emotional support animal (ESA), you’ve probably wondered about the process of getting an official ESA letter. Happily, it can be quick and hassle-free when you work with a reputable provider like Pettable.
Getting an ESA letter online from a licensed practitioner is the most effective way to secure a legitimate letter. ESA letters are written by licensed mental health professionals (LMHP), including doctors, nurses, psychologists, and counselors. It is imperative that the LMHP is licensed to practice within your home state. When you work with us the process is simple. Simply follow these steps:
If for some reason you’re not successful, Pettable guarantees 100% money back.
Answer a few questions about your ESA needs
We'll match you to a professional in your state
Receive it within 24 hours of getting approved *
We'll help with any extra forms you need signed and our therapists are available to talk to your landlord anytime, for an additional fee.
* For Arkansas, California, Iowa, Louisiana and Montana residents, new laws requires those seeking an ESA letter to establish a client-provider relationship with the individual for at least 30 days prior to providing documentation, which will result in having two consultations before qualifying.
If you're in the Washington, D.C. area and considering an emotional support animal (ESA), you're in the right place. Emotional support animals offer vital companionship and comfort to individuals with emotional or psychological disabilities. Here's what you need to know about ESAs in DC:
1. Legal Protections: In Washington, D.C., ESAs are protected under the Fair Housing Act and the Air Carrier Access Act. This means they can live with you in no-pet housing and accompany you on flights.
2. Qualification: To get an ESA, you need a qualifying mental or emotional condition diagnosed by a licensed mental health professional.
3. Registration: While registration isn't required, having a recommendation letter from a mental health professional is crucial. It verifies your need for an ESA.
4. Housing: Make sure to notify your landlord in advance about your ESA. They may require documentation.
5. ESA Training: Unlike service animals, ESAs aren't required to undergo special training. However, basic obedience training is recommended for good behavior in public spaces.
ESAs do not have specific legally binding laws in DC. As per the Americans with Disabilities Act (ADA), they are not seen as ‘service animals’ as they are generally not individually trained to perform specific disability-related functions. However, ESAs are gaining more widespread recognition around the world, and they are protected in terms of housing laws.
While they were once protected by the Air Carrier Access Act (ACAA) these rights have since been revoked and allowing ESAs onto planes is at the discretion of the specific airline. Service dogs are always allowed to fly with owners as per the ADA.
The Fair Housing Act (FHA) offers protections in terms of accessing fair housing rights. It aims to:
“Protect the right of people with disabilities to keep emotional support animals, even when a landlord's policy explicitly prohibits pets.”
Under this law, housing providers must make reasonable accommodations for those with ESAs. Tenants can present their legitimate ESA letter to the landlord to legitimize their ESA claim.
To qualify for an ESA, you must get an official letter from an LMHP. This verifies that you have an emotional or mental health disability that benefits from your ESA. The letter must include all details about your condition and the ESA, the practice and licensing details of the therapist, and their specific qualifications.
ESAs have a huge range of incredible benefits. Their presence can significantly enhance their owners' well-being and mitigate symptoms of loneliness, depression, anxiety, and isolation. Let’s delve into some of these benefits below.
Studies have shown that spending time with animals can significantly lower stress levels and enhance happy hormones. This promotes well-being and reduces symptoms like loneliness and depression.
Animals are social creatures and their physical presence in our lives can significantly reduce feelings of loneliness. ESAs are incredible companions, providing emotional and tactile comfort and support. Whether it’s a dog curling up on the couch next to us, a cat sitting on our lap, or a bird perching on our shoulder, animals provide incredible social connections.
Official ESAs are protected under federal housing law. Present your ESA letter to your housing provider and as per the FHA, you will be exempt from paying pet housing fees. Under this law, ESAs are seen as assistance animals and therefore conventional pet fees are waived.
Psychiatric service dogs (PSD) are regarded as service animals under the ADA. They perform specific disability-related tasks that help their handlers to manage their mental health disabilities. For example, they may remind an owner with OCD to take their medication or wake a handler with PTSD from a nightmare. You can get a PSD from a reputable shelter or breeder, or train your existing dog with our online PSD training program.
Pettable has a network of experienced licensed mental health professionals (LMHPs) who can aid you in every state, including DC. They can provide an ESA letter that is recognized throughout the United States under federal law. Whether it be by answering questions from a landlord that may require additional documentation, your Pettable mental health specialist will be on your side.
1. We Guarantee Our Letters Will Work For You
We believe you should not have to worry about whether your ESA letter will work for you or not. That's why at Pettable we offer a satisfaction guarantee - meaning your letter works or you get 100% of your money back.
2. World-Class Mental Health Professionals
We have built a team of world-class mental health professionals who can write you an ESA Letter prescription guaranteed to work in any state.
3. Unparalleled Customer Support
We know getting your animal approved to live with you can be stressful, which is why we invest so much in our team of dedicated support specialists to make sure you are always taken care of and have the support you need!
4. Licensed in all 50 states
Our network of mental health professionals is deep and spans across the entire country. Additionally, we have a deep team of mental health professionals to make sure we have availability to help you on any timeline.
5. Human Connection & Legitimate Evaluations
For your letter to work, you need to have a live consultation with a mental health professional. At Pettable we make sure our clinicians adhere to Department of Housing and Urban Development (HUD) standards and conduct consultations over the phone to get to know you and your mental health situation.
1. We Guarantee Our Letters Will Work For You
We believe you should not have to worry about your letter working or not. That's why at Pettable we offer a satisfaction guarantee - meaning your letter works or you get your money back.
2. World Class Mental Health Professionals
We have built a team of world class mental health professionals who can write you a PSD Letter prescription guaranteed to work anywhere you go.
3. Unparalleled Customer Support
We know getting your animal approved to travel or live with you can be stressful, which is why we invest so much in our team of dedicated support specialists to make sure you are always taken care of and have the support you need!
4. Licensed in all 50 states
Our network of mental health professionals is deep and spans across the entire country. Additionally, we have a deep team of mental health professionals to make sure we can meet any timeline.
5. Best In Class Legal Support
We are here to make sure your housing and travel needs are taken care of so you don't worry. Our legal team is dedicated to having your back should you need it!
6. Human Connection & Legitimate Evaluations
In order for your letter to work you need to have a live consultation with a mental health professional. At Pettable we make sure our clinicians adhered to HUD standards and conduct consultations over the phone to get to know you and your mental health situation well.
We have a wide network of brilliant LMHPs in specific states, meaning that we can connect you with someone who believes in the importance of ESAs and has the medical grounding to write a legitimate letter.
Our service is professional, compassionate, and risk-free. We offer a quick and reliable service where you can get your ESA letter within 24-48 hours of meeting the practitioner. If for some other reason, you do not qualify, we guarantee all your money back.
MSW, LCSW
Jennifer Bronsnick is a Licensed Clinical Social Worker, Anxiety Treatment Specialist, & Heartmath Certified Trainer. She provides customized workshops and trainings to working professionals and teams to help build resilience and reduce stress with practical strategies.
MSW, LCSW
I graduated with a Master of Social Work (MSW) from the University of Wisconsin-Milwaukee before obtaining my Licensed Clinical Social Worker (LCSW) in 2021. I have eight years of experience in the mental health field working in and with various populations, including case management, intake coordination, and residential, inpatient, and outpatient programs. I am certified in Brainspotting to help individuals deeply process negative emotions and trauma/significant life events. Additionally, I utilize Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT), Motivational Interviewing (MI), and safety planning in sessions/groups.
LCSW
As a clinical social worker, I have been able to work within multiple types of settings, such as hospitals, community centers, and family welfare. I enjoy having the clinical and administrative experience to holistically serve those I work with.
An emotional support animal provides comfort to help relieve a symptom or effect related to a person's disability. Also, there is no animal or breed restrictions for ESA's as long as it is reasonable and justified.
Note that being an emotional support animal is not the same as being a service animal (like seeing-eye dogs). These types of animals have stricter criteria that must be met, including different forms of training such as obedience, public access and disability training. These additional trainings are necessary since service dogs have public access and travel rights, unlike emotional support animals who are only protected under housing rights.
ESA's do not have public access or travel rights, so it's best to check with individual business guidelines to see if they allow ESA's. Additionally, you can train your dog to become a PSD (psychiatric service dog) in order to have public access and travel rights.
The general criteria is to have some emotional or psychological condition that is improved by having an animal that provides support. Conditions may include depression, generalized anxiety, paranoia, insomnia, and others. And remember, Emotional Support Animals do not require special training!
Only a licensed mental health professional is qualified to determine if you meet the criteria. Through our service, you can speak directly with a qualified mental health professional in the state where you reside. Pettable connects you with a licensed mental health professional for a consultation to determine if you qualify for an ESA. Unlike, some less legitimate services, we do not provide letters for fee, but instead we connect you to a professional for an honest evaluation.
Step 1: Once payment is submitted and your appointment is scheduled through our website, you will receive an email to activate your account.
Step 2: Once your account is activated, the process will prompt you to fill out the required forms to give more information to your clinician before your scheduled appointment.
Step 3: Your assigned clinician will call you at your scheduled appointment time and will let you know if you have qualified. If you've qualified, your clinician will upload your letter in your portal for you to view and print.
If for any reason you are not approved we will refund your entire purchase.
Get your official ESA Letter
When you take our quiz we collect information to match you with a therapist that has experience with your case and can meet your specific needs.
Additionally, to our knowledge, Pettable is the only provider that offers a full Money Back Guarantee - meaning if you do not qualify for a letter after your consultation or your landlord does not accept it after filing a complaint with the HUD, then we’ll refund 100% of your purchase.
We have experience with every kind of ESA situation - multiple pets, breed restrictions, weight/size restrictions, traveling across state lines, immediate turnaround, etc. We are confident we can help you with your specific ESA needs and if we can't, we will refund your money 100%. See our Money Back Guarantee FAQ for more information.
No problem, we've got your back!
Our mental health professionals should be able to call your landlord to verify the legitimacy of your letter.
Should your landlord request a validation of your letter, please have them reach out to your therapist using the contact information on your ESA letter.
In the unlikely event that your letter does not work as intended and we've tried to make it work with the landlord we will refund your purchase 100%.
We can turn around an ESA letter in as fast as 24 hours! If you need it this quickly make sure to choose our "Express Service." You can select this option at checkout.
To ensure the fastest turn around possible, it is important that you sign and submit our consent forms.
We have an extensive network of mental health professionals, licensed across states, with wide range of availability and can route you to someone that is able to meet your timeline needs.
Once a consultation is concluded, letters are turned around within 24 hours and most of the time much more quickly than that.
After speaking with a licensed mental health professional and receiving your own ESA Letter, all you need to do is designate which animal will be your specific emotional support animal. It can be any breed or species, whether an existing pet or a new pet you adopt or rescue. You do not need to go to any specific breeder or place to acquire one.
Absolutely! There is research and data that support the theory that animals provide substantial and measurable emotional support. If you're thinking about the benefits of an emotional support animal, you can learn more by researching online or talking to qualified mental health professionals in our network.
Our ESA letters contain the following:
The Fair Housing Act requires housing providers such as landlords or management companies to allow the possession of animals that work, provide assistance for, or perform tasks that benefit individuals with qualified medical disabilities – or that provide emotional support to individuals to reduce a symptom or effect of a disability.
The Fair Housing Act also requires individuals, who wish to possess a service or support animal, to follow specific criteria relevant to the type of support needed.
For an emotional support animal, the individual has to speak with a licensed mental health professional in the state they reside and receive a prescription of an ESA Letter in order to qualify.
Although the Fair Housing Act and U.S. Department of Housing and Urban Development does not specify guidance around the issue of ESA letter expiration, we recommend that you renew your ESA letter annually for a few reasons:
Renewing your letter is easy through our seamless consultation process.
Federal and state laws require a live consultation over the phone, video, or in person to properly vet and qualify an individual to warrant an ESA Letter.
To ensure our ESA letter are compliant, all of our consultations are conducted live over the phone in order to meet the legal standards set forth and assure the validity of your letter.
Yes. Federal and state laws require a live consultation over the phone, video, or in person to properly vet and qualify an individual to warrant an ESA Letter. Since the letter grants privileges about keeping a pet in a place that otherwise would not allow it, base guidelines must be met to qualify.
Yes. An emotional support animal can be any breed or species as long as it supports an emotional or psychological condition.
Since emotional support animals do not require any training, your childhood pet or newly adopted animal can qualify.
Yes, you can register multiple pets on the same ESA letter. At Pettable we can accommodate up to two pets per letter for no additional charge.
According to the American Disabilities Act your request for multiple animals must be "reasonable".
An example of an unreasonable request is if you want four great danes registered as ESAs and you live in a tiny apartment.
In order to make sure we're meeting the standard of "reasonable" Pettable is able to accommodate up to two pets per letter as long as you meet the criteria to warrant an ESA letter.
At the end of the day it is a judgement call but we want to make sure that you are covered in any situation you're in, which is why we've set this policy.
Once you have a proper ESA Letter, your landlord is required by the Fair Housing Act to allow you to keep your designated emotional support animal with you at your place of residence.
Sometimes landlords create barriers for individuals in attempt to refrain from accommodating legitimate ESA's. If this occurs please reach out to your assigned mental health professional to validate or assist in verifying your legitimate ESA letter.
At Pettable, we understand at a personal level the positive impact an animal can have on your life.
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