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How to Get an Emotional Support Animal Letter in DC Online
If you live in DC and have an emotional support animal (ESA), you’ve probably wondered about the process of getting an official ESA letter. Happily, it can be quick and hassle-free when you work with a reputable provider like Pettable.
ESA Laws In DC
ESAs do not have specific legally binding laws in DC. As per the Americans with Disabilities Act (ADA), they are not seen as ‘service animals’ as they are generally not individually trained to perform specific disability-related functions. However, ESAs are gaining more widespread recognition around the world, and they are protected in terms of housing laws.
While they were once protected by the Air Carrier Access Act (ACAA) these rights have since been revoked and allowing ESAs onto planes is at the discretion of the specific airline. Service dogs are always allowed to fly with owners as per the ADA.
Emotional Support Animals In DC
If you're in the Washington, D.C. area and considering an emotional support animal (ESA), you're in the right place. Emotional support animals offer vital companionship and comfort to individuals with emotional or psychological disabilities. Here's what you need to know about ESAs in DC:
1. Legal Protections: In Washington, D.C., ESAs are protected under the Fair Housing Act and the Air Carrier Access Act. This means they can live with you in no-pet housing and accompany you on flights.
2. Qualification: To get an ESA, you need a qualifying mental or emotional condition diagnosed by a licensed mental health professional.
3. Registration: While registration isn't required, having a recommendation letter from a mental health professional is crucial. It verifies your need for an ESA.
4. Housing: Make sure to notify your landlord in advance about your ESA. They may require documentation.
5. ESA Training: Unlike service animals, ESAs aren't required to undergo special training. However, basic obedience training is recommended for good behavior in public spaces.
How Do You Qualify For An ESA In DC?
To qualify for an ESA, you must get an official letter from an LMHP. This verifies that you have an emotional or mental health disability that benefits from your ESA. The letter must include all details about your condition and the ESA, the practice and licensing details of the therapist, and their specific qualifications.

Benefits of Emotional Support Animals for DC Residents:
ESAs have a huge range of incredible benefits. Their presence can significantly enhance their owners' well-being and mitigate symptoms of loneliness, depression, anxiety, and isolation. Let’s delve into some of these benefits below.
Help Relieve Symptoms of Mental Health Conditions
Studies have shown that spending time with animals can significantly lower stress levels and enhance happy hormones. This promotes well-being and reduces symptoms like loneliness and depression.
Provide Companionship and Reduce Loneliness
Animals are social creatures and their physical presence in our lives can significantly reduce feelings of loneliness. ESAs are incredible companions, providing emotional and tactile comfort and support. Whether it’s a dog curling up on the couch next to us, a cat sitting on our lap, or a bird perching on our shoulder, animals provide incredible social connections.
Exempt from Pet Housing Fees
Official ESAs are protected under federal housing law. Present your ESA letter to your housing provider and as per the FHA, you will be exempt from paying pet housing fees. Under this law, ESAs are seen as assistance animals and therefore conventional pet fees are waived.
How To Get a Psychiatric Service Dog in DC
Psychiatric service dogs (PSD) are regarded as service animals under the ADA. They perform specific disability-related tasks that help their handlers to manage their mental health disabilities. For example, they may remind an owner with OCD to take their medication or wake a handler with PTSD from a nightmare. You can get a PSD from a reputable shelter or breeder, or train your existing dog with our online PSD training program.

Why Is Pettable The Best Online ESA Provider?
We have a wide network of brilliant LMHPs in specific states, meaning that we can connect you with someone who believes in the importance of ESAs and has the medical grounding to write a legitimate letter.
Our service is professional, compassionate, and risk-free. We offer a quick and reliable service where you can get your ESA letter within 24-48 hours of meeting the practitioner. If for some other reason, you do not qualify, we guarantee all your money back.
Guarantee*
Consultations
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Frequently Asked Questions
Emotional Support Animal Overview
An emotional support animal provides comfort to help relieve a symptom or effect related to a person's disability. Also, there is no animal or breed restrictions for ESA's as long as it is reasonable and justified.
Note that being an emotional support animal is not the same as being a service animal (like seeing-eye dogs). These types of animals have stricter criteria that must be met, including different forms of training such as obedience, public access and disability training. These additional trainings are necessary since service dogs have public access and travel rights, unlike emotional support animals who are only protected under housing rights.
ESA's do not have public access or travel rights, so it's best to check with individual business guidelines to see if they allow ESA's. Additionally, you can train your dog to become a PSD (psychiatric service dog) in order to have public access and travel rights.
The general criteria is to have some emotional or psychological condition that is improved by having an animal that provides support. Conditions may include depression, generalized anxiety, paranoia, insomnia, and others. And remember, Emotional Support Animals do not require special training!
Only a licensed mental health professional is qualified to determine if you meet the criteria. Through our service, you can speak directly with a qualified mental health professional in the state where you reside. Pettable connects you with a licensed mental health professional for a consultation to determine if you qualify for an ESA. Unlike, some less legitimate services, we do not provide letters for fee, but instead we connect you to a professional for an honest evaluation.
Step 1: Once payment is submitted and your appointment is scheduled through our website, you will receive an email to activate your account.
Step 2: Once your account is activated, the process will prompt you to fill out the required forms to give more information to your clinician before your scheduled appointment.
Step 3: Your assigned clinician will call you at your scheduled appointment time and will let you know if you have qualified. If you've qualified, your clinician will upload your letter in your portal for you to view and print.
If for any reason you are not approved we will refund your entire purchase.
Get your official ESA Letter
When you take our quiz we collect information to match you with a therapist that has experience with your case and can meet your specific needs.
Additionally, to our knowledge, Pettable is the only provider that offers a full Money Back Guarantee - meaning if you do not qualify for a letter after your consultation or your landlord does not accept it after filing a complaint with the HUD, then we’ll refund 100% of your purchase.
We have experience with every kind of ESA situation - multiple pets, breed restrictions, weight/size restrictions, traveling across state lines, immediate turnaround, etc. We are confident we can help you with your specific ESA needs and if we can't, we will refund your money 100%. See our Money Back Guarantee FAQ for more information.
We employ a vetted network of licensed and qualified mental health professionals who possess the credentials necessary to write a certified ESA Letter.
Our website is also HIPAA Compliant, ensuring that your information is protected according to nationally mandated federal law.
Phone Consultation - Our professionals will reach out to you to setup a phone consultation and establish a relationship.This gives our professionals the authority and basis for prescribing you an ESA letter.
Compliant Letters - The ESA Letter is issued directly from a LMHP with their license number and their contact information included. The letter will come on the professional letterhead of the Licensed Mental Health Professional and contain everything legally required for an ESA prescription within the body of the letter.
No problem, we've got your back!
Our mental health professionals should be able to call your landlord to verify the legitimacy of your letter.
Should your landlord request a validation of your letter, please have them reach out to your therapist using the contact information on your ESA letter.
In the unlikely event that your letter does not work as intended and we've tried to make it work with the landlord we will refund your purchase 100%.
We can turn around an ESA letter in as fast as 24 hours! If you need it this quickly make sure to choose our "Express Service." You can select this option at checkout.
To ensure the fastest turn around possible, it is important that you sign and submit our consent forms.
We have an extensive network of mental health professionals, licensed across states, with wide range of availability and can route you to someone that is able to meet your timeline needs.
Once a consultation is concluded, letters are turned around within 24 hours and most of the time much more quickly than that.
After speaking with a licensed mental health professional and receiving your own ESA Letter, all you need to do is designate which animal will be your specific emotional support animal. It can be any breed or species, whether an existing pet or a new pet you adopt or rescue. You do not need to go to any specific breeder or place to acquire one.
Absolutely! There is research and data that support the theory that animals provide substantial and measurable emotional support. If you're thinking about the benefits of an emotional support animal, you can learn more by researching online or talking to qualified mental health professionals in our network.
Our ESA letters contain the following:
- The official letterhead of the mental health professional.
- Their business, contact information, and signature.
- Their license information which allows anyone to check the status of their license.
- Their confirmation that you meet the definition of a disability and recommendation for an emotional support animal.
The Fair Housing Act requires housing providers such as landlords or management companies to allow the possession of animals that work, provide assistance for, or perform tasks that benefit individuals with qualified medical disabilities – or that provide emotional support to individuals to reduce a symptom or effect of a disability.
The Fair Housing Act also requires individuals, who wish to possess a service or support animal, to follow specific criteria relevant to the type of support needed.
For an emotional support animal, the individual has to speak with a licensed mental health professional in the state they reside and receive a prescription of an ESA Letter in order to qualify.
Although the Fair Housing Act and U.S. Department of Housing and Urban Development does not specify guidance around the issue of ESA letter expiration, we recommend that you renew your ESA letter annually for a few reasons:
- Landlords or property managers may refuse to accept an ESA letter that is expired. Renewing your letter enables you to provide current documentation that verifies your need for an emotional support animal as still relevant.
- Clinicians may not validate an ESA letter that is expired in the event a landlord or property manager reaches out to verify. An annual consultation with a clinician to discuss your needs for an ESA letter is advised in order to keep licensed professional recommendations current.
Renewing your letter is easy through our seamless consultation process.
Federal and state laws require a live consultation over the phone, video, or in person to properly vet and qualify an individual to warrant an ESA Letter.
To ensure our ESA letter are compliant, all of our consultations are conducted live over the phone in order to meet the legal standards set forth and assure the validity of your letter.
Yes. Federal and state laws require a live consultation over the phone, video, or in person to properly vet and qualify an individual to warrant an ESA Letter. Since the letter grants privileges about keeping a pet in a place that otherwise would not allow it, base guidelines must be met to qualify.
Yes. An emotional support animal can be any breed or species as long as it supports an emotional or psychological condition.
Since emotional support animals do not require any training, your childhood pet or newly adopted animal can qualify.
Yes, you can register multiple pets on the same ESA letter. At Pettable we can accommodate up to two pets per letter for no additional charge.
According to the American Disabilities Act your request for multiple animals must be "reasonable".
An example of an unreasonable request is if you want four great danes registered as ESAs and you live in a tiny apartment.
In order to make sure we're meeting the standard of "reasonable" Pettable is able to accommodate up to two pets per letter as long as you meet the criteria to warrant an ESA letter.
At the end of the day it is a judgement call but we want to make sure that you are covered in any situation you're in, which is why we've set this policy.
Once you have a proper ESA Letter, your landlord is required by the Fair Housing Act to allow you to keep your designated emotional support animal with you at your place of residence.
Sometimes landlords create barriers for individuals in attempt to refrain from accommodating legitimate ESA's. If this occurs please reach out to your assigned mental health professional to validate or assist in verifying your legitimate ESA letter.
The most common type of fraud we've seen are in particular sites that claim to certify service animals (different from emotional support animals) without requiring any formal testing or accreditation typical for that process. The US has cracked down on these forms of fraud. Now they will enact hefty fines – or even jail time – for caught offenders.
These are the clues you should be on the lookout for to spot a scam: The service does NOT require you to speak with someone live over the phone – All legitimate ESA Letter providers are required by law to ensure that you speak with a licensed mental health professional over the phone or video. If a service asks you to answer questions using a quiz or "exam" but doesn't ask you to schedule a live consultation afterwards, it is probably a scam. Pettable is not a purchase-diagnosis website, but instead refers you to a licensed professional who conducts a live evaluation and provides a legitimate ESA letter per their professional discretion.