The process required to obtain an emotional support animal letter in Hawaii involves having a live consultation with a licensed mental health professional who can work in your state. Only they have the authority to determine if you are eligible for an emotional support animal and write an ESA letter.
With the rise of telehealth markets, like Pettable, this process – that might otherwise be a hassle – becomes simple and convenient. Connect with one of our LMHPs today!
Answer a few questions about your ESA needs
We'll match you to a professional in your state
Receive it within 24 hours of getting approved *
We'll help with any extra forms you need signed and our therapists are available to talk to your landlord anytime.
* For California residents, effective January 1, 2022, new law AB 468 requires those seeking an ESA letter for dogs to establish a client-provider relationship with the individual for at least 30 days prior to providing documentation, which will result in having two consultations before qualifying.
The state of Hawaii is aware of the struggle it is to cope with an emotional or mental disability. Because of this, they have laws and guidelines in place to protect the rights of ESA owners and their assistance animals – including the ability to live anywhere with an emotional support animal, as long as you've obtained a valid ESA housing letter.
Airline flights (under the Air Carrier Access Act), workplaces, and most other public places are legally required to accommodate service animals. When it comes to emotional support animals, however, these facilities are under no such obligations. If you'd like your ESA to accompany you, you'll want to provide your ESA letter and ask the airline, employer, or other establishment owners ahead of time if they might be willing to admit your furry companion. Should they refuse, you'll need to leave your support animal at home or perhaps seek out a pet-friendly establishment instead.
If an airline refuses you, your ESA could fly with you as a regular pet would – adhering to any fees and policies the airline has in place for this. Or you could consider having your emotional support animal trained as a psychiatric service animal so that they can be allowed on any flight.
In addition, ESAs entering Hawaii must quarantine, like any other pet, as is the state's policy. This is not so for service animals, as long as they meet stringent requirements for vaccination and previous health inspections, as well as a brief inspection upon arrival in Hawaii.
In accordance with the federal Fair Housing Act (FHA) and the Americans with Disabilities Act (ADA), Hawaii requires housing providers to make reasonable accommodation for tenants with service animals or emotional support animals to live with their animal companions. This is true no matter what the landlord's typical pet policy is. They also cannot impose any further fees or breed or weight restrictions on you or the animal. For an ESA, you must provide your landlord with a valid ESA letter to claim these benefits.
In Hawaii, knowingly misrepresenting an emotional support animal, service animal, or other assistance animal is punishable by a fine between $250 and $2,000, or possibly even imprisonment for less than six months.
A licensed mental health professional is the only one who can legally determine whether or not your mental health condition makes you eligible for an emotional support or service animal. Upon evaluating your situation and disability, they must conclude that you have a disability-related need for the assistance animal, meaning it relieves a symptom of your condition by providing a comforting presence.
At Pettable, we offer a 100% satisfaction guarantee. This means that we go above and beyond to assist you should any issues arise with your ESA or PSD letter. In the unlikely event that your letter still doesn't work for you, we'll provide you with a full refund. We're that confident in our services and our world-class team of licensed mental health professionals.
1. We Guarantee Our Letters Will Work For You
We believe you should not have to worry about your letter working or not. That's why at Pettable we offer a satisfaction guarantee - meaning your letter works or you get your money back.
2. World Class Mental Health Professionals
We have built a team of world class mental health professionals who can write you a PSD Letter prescription guaranteed to work anywhere you go.
3. Unparalleled Customer Support
We know getting your animal approved to travel or live with you can be stressful, which is why we invest so much in our team of dedicated support specialists to make sure you are always taken care of and have the support you need!
4. Licensed in all 50 states
Our network of mental health professionals is deep and spans across the entire country. Additionally, we have a deep team of mental health professionals to make sure we can meet any timeline.
5. Best In Class Legal Support
We are here to make sure your housing and travel needs are taken care of so you don't worry. Our legal team is dedicated to having your back should you need it!
6. Human Connection & Legitimate Evaluations
In order for your letter to work you need to have a live consultation with a mental health professional. At Pettable we make sure our clinicians adhered to HUD standards and conduct consultations over the phone to get to know you and your mental health situation well.
We stand out from the crowd. Our availability in every state, live consultations, transparent customer service, unparalleled legal team, and satisfaction guarantee set us apart.
We broke down the service offerings and customer reviews for other top ESA providers online and compared them to Pettable. Check out our findings:
Money Back Guarantee*
Bolutife "Bolu", LCSW-S, MPA
Equipped with over 13 years, Bolu has worked with various populations (adolescents, couples, families, and adults), but finds passion in working with the BIPOC community suffering from trauma.
Shaunae, M.S., LPC
I have worked in the mental health field for 10 years with experience across diverse populations and communities. I’m dedicated to ensuring the best care possible.
Michael, LPC, LCDC
I graduated from UT Dallas with my BA in Psychology, University of the Southwest with my MS in counseling, and California Southern University with my PsyD in Psychology, but have been an LPC and LCDC since 2011.
I graduated with a BA in Political Science and a minor in Psychology. I completed my Masters in Clinical Mental Health Counseling. Since graduating, I have been working in private practice.
Rhiana, MA, LPC, LAC
Licensed Professional Counselor
I primarily work with people experiencing homelessness. I began doing emotional support evaluations to increase housing access to all.
Licensed Clinical Social Worker
I'm a Licensed Clinical Social Worker and Certified Substance Abuse Counselor. I graduated from the Catholic University's National Catholic School of Social Service with a Master of Social Work.
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