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ESA Letters in Illinois

An ESA letter guarantees your pet will always be welcome in your home
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How to Get an ESA Letter in Illinois Online

To get an ESA letter in Illinois, you must first meet with a licensed mental health professional (LMHP) who finds you qualify for an emotional support animal. With the rise of the telehealth marketplace, this process has never been easier. By connecting with one of our mental health professionals licensed in your state, you can avoid the hassles of long lines and traffic that might come with meeting someone in person. 


Connect with one of our vetted LMHPs today to learn if you are eligible for an emotional support animal in Illinois – without ever having to leave the comfort of your own home! 


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Our fast and simple process:

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3-minute assessment

Answer a few questions about your ESA needs

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Consult with a therapist

We'll match you to a professional in your state

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Get your ESA letter

Receive it within 24 hours of getting approved *

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We'll help with any extra forms you need signed and our therapists are available to talk to your landlord anytime, for an additional fee.

* For California residents, effective January 1, 2022, new law AB 468 requires those seeking an ESA letter for dogs to establish a client-provider relationship with the individual for at least 30 days prior to providing documentation, which will result in having two consultations before qualifying.

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If your ESA Letter is not approved, we will refund 100% of your payment.

Emotional Support Animals in Illinois

The state of Illinois acknowledges the difficulties that can come with mental and emotional disabilities. It also recognizes the significant role an emotional support animal can play in a person's treatment plan for such disabilities. 


Because of this, any Illinois resident with an emotional or mental disability can live anywhere in the state with an emotional support animal, as long as you first obtain an ESA housing letter.


ESA Laws in Illinois

Illinois falls subject to the federal Americans with Disabilities Act (ADA) and the Fair Housing Act (FHA), which specify that emotional support animals must be allowed to live with their owners, with reasonable accommodation from the housing provider. The tenant must simply provide the landlord with a valid ESA letter to be accommodated. This is true regardless of the landlord's pet policy, and the tenant cannot be charged any pet fees or required to adhere to any breed or weight restrictions for their ESA. 


When it comes to the employment rights of ESA owners, Illinois law does not specify that emotional support animals must be accepted at the workplace – only service animals are offered this protection. However, this leaves the decision up to the employer of whether or not to admit an ESA. Present your ESA letter and ask your boss or your HR department if they might be willing to accommodate your animal.


With recent updates to the Air Carrier Access Act (ACAA), airlines are no longer required to accept emotional support animals (only service animals). Because of this, it is now at the discretion of a specific airline whether or not to admit your ESA. Call ahead of time and ask if they will not be accommodating to your support animal. If not, you can have your ESA fly with you as a regular pet, or you can train them as a psychiatric service animal and obtain a PSD letter. 


Emotional support animals are also not allowed access to most public places the way service animals are. Some establishments will allow your assistance animal, as long you present a valid ESA letter. Otherwise, you can seek out places that already have a pet-friendly environment. 


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How Do You Qualify for an ESA in Illinois

You must meet with a mental health professional licensed in your state to determine if you qualify for an ESA in Illinois. Working through a telehealth marketplace, such as Pettable, is one of the easiest ways to do this. Each of the experienced professionals on our country-wide team has expertise in conducting mental health assessments for clients with assistance animals. Connect with one today! 

Get your official ESA Letter
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Why Pettable? 

Because Pettable offers a selection of world-class mental health professionals, with clinicians licensed in every state throughout the country. Because we have a highly qualified legal team that ensures our processes follow federal and state laws – ready to aid you should any issues arise with your ESA or PSD accommodation requests. Because our customer support is top-notch. And because we guarantee our letters will work for you (or your money back). 


Why Pettable?


1. We Guarantee Our Letters Will Work For You
We believe you should not have to worry about your letter working or not. That's why at Pettable we offer a satisfaction guarantee - meaning your letter works or you get your money back.

2. World Class Mental Health Professionals
We have built a team of world class mental health professionals who can write you a PSD Letter prescription guaranteed to work anywhere you go.

3. Unparalleled Customer Support
We know getting your animal approved to travel or live with you can be stressful, which is why we invest so much in our team of dedicated support specialists to make sure you are always taken care of and have the support you need!

4. Licensed in all 50 states
Our network of mental health professionals is deep and spans across the entire country. Additionally, we have a deep team of mental health professionals to make sure we can meet any timeline.

5. Best In Class Legal Support
We are here to make sure your housing and travel needs are taken care of so you don't worry. Our legal team is dedicated to having your back should you need it!

6. Human Connection & Legitimate Evaluations
In order for your letter to work you need to have a live consultation with a mental health professional. At Pettable we make sure our clinicians adhered to HUD standards and conduct consultations over the phone to get to know you and your mental health situation well.

Why Pettable is the Best Online ESA Provider in Illinois

Pettable offers more security and transparency than any other online ESA letter writing service out there. We surveyed the top online ESA sites, the services they provide, and objective reviews from 3rd party sites – the chart below shows our findings. 


The things that set us apart? We provide a satisfaction guarantee for your ESA or PSD letter. We always have live consultations between the LMHP and the client. We maintain transparency about our processes. And we provide outstanding legal support. Don't believe us? Just check out the ratings and reviews from real customers who recommend our service. 


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Reviews

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Verified Reviews: 4.8/5
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Trust Pilot: 4.7/5
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Facebook: 4.6/5
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What our pet parents are saying

Verified customers. Real reviews.
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I had an incredible experience with Pettable. I had just moved and was looking for a new therapist, but knew an ESA would really help me with the transition, so I came to Pettable to get documentation so I didn’t have to wait months to get approval from my landlord to bring a pet home. The process was straightforward, timely, and made me feel so valid in my journey. Now I am raising a puppy and never been happier and healthier! I can’t recommend Pettable enough! 
“The process was straightforward, timely, and made me feel so valid in my journey.
Maddee W. Dog parent
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5.0
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My pup provides relief in stressful situations, particularly when I'm away on necessary travel. Pettable was an amazing resource, connecting me with a therapist who listened to my situation and provided advice above and beyond. I could hear Rhiana's compassion over our call and appreciated her patience. Grateful for this service!"
“I could hear Rhiana's compassion over our call and appreciated her patience.
Austin K. Dog parent
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5.0
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You were very attentive and I’m very satisfied with the provider I was assigned with, thank you again for helping relieve the stress of not being able to take my furry baby to our new home."
“Thank you again for helping relieve the stress.
Lauren M. Cat parent
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5.0
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Meet Our Top Licensed Clinicians

Jennifer Bronsnick

MSW, LCSW

Jennifer Bronsnick is a Licensed Clinical Social Worker, Anxiety Treatment Specialist, & Heartmath Certified Trainer. She provides customized workshops and trainings to working professionals and teams to help build resilience and reduce stress with practical strategies.

Book your consultation
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Emilie Kay

MSW, LCSW

I graduated with a Master of Social Work (MSW) from the University of Wisconsin-Milwaukee before obtaining my Licensed Clinical Social Worker (LCSW) in 2021. I have eight years of experience in the mental health field working in and with various populations, including case management, intake coordination, and residential, inpatient, and outpatient programs. I am certified in Brainspotting to help individuals deeply process negative emotions and trauma/significant life events. Additionally, I utilize Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT), Motivational Interviewing (MI), and safety planning in sessions/groups.

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Kassie Claughton

LCSW, Clinical Social Work/Therapist

I offer extensive experience supporting individuals in both outpatient and residential settings in the fields of social work and mental health. I am also a Certified Clinical Trauma Professional, Certified Alcohol & Drug Counselor-II, Substance Abuse Professional, Certified First Responder Counselor, and Board-Certified Telemental Health Provider.

Book your consultation
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Marvy Beckman

LCSW

As a clinical social worker, I have been able to work within multiple types of settings, such as hospitals, community centers, and family welfare. I enjoy having the clinical and administrative experience to holistically serve those I work with.

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Frequently Asked Questions

Emotional Support Animal Overview
What would count as an emotional support animal?
How do I know if I qualify for an Emotional Support Animal?
What does the ESA process look like at Pettable?
How do I know my letter will work?
Can you confirm that this is legal?
What makes your ESA Letters legitimate?
What happens if my landlord wants to validate that my letter is legitimate?
How long does the process take from start to finish and how quickly will I get my ESA letter?
If I qualify, how would I go about getting an emotional support animal?
Are there benefits to having an Emotional Support Animal?
What is on your ESA letter?
I'm not familiar with the Fair Housing Act – what is it?
Do I need to renew my ESA letter?
How do your consultations work?
To get an ESA Letter, do I have to talk with a mental health professional?
Would an existing pet qualify as an Emotional Support Animal?
Can I qualify multiple pets with the same ESA letter?
My landlord says I can't keep my pet despite having a legitimate ESA letter. What do I do?
What does an ESA Letter let me do?
How does the Money Back Guarantee work?
Are there scams out there I need to be aware of?

Life feels so much better with an emotional support animal.

At Pettable, we understand at a personal level the positive impact an animal can have on your life.

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