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Emotional Support Animal (ESA) Letters for Indiana Residents

An ESA letter guarantees your pet will always be welcome in your home
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How to Get an ESA Letter in Indiana Online

Obtaining an ESA letter in Indiana requires a live consultation with a mental health professional with a current Indiana license. They have the authority to decide whether you qualify for an emotional support animal and can write you a valid ESA letter.

With advances in modern technology, this process is now possible online – and easier than ever! By booking an appointment through a telehealth service such as Pettable, you can meet with a licensed mental health professional (LMHP) without even leaving your home.

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Our fast and simple process:

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3-minute assessment

Answer a few questions about your ESA needs

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Consult with a therapist

We'll match you to a professional in your state

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Get your ESA letter

Receive it within 24 hours of getting approved *

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We'll help with any extra forms you need signed and our therapists are available to talk to your landlord anytime, for an additional fee.

* For California residents, effective January 1, 2022, new law AB 468 requires those seeking an ESA letter for dogs to establish a client-provider relationship with the individual for at least 30 days prior to providing documentation, which will result in having two consultations before qualifying.

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If your ESA Letter is not approved, we will refund 100% of your payment.

Emotional Support Animals in Indiana

The state of Indiana recognizes the challenges of coping with a mental health condition or emotional disability. Indiana also understands the value that emotional support animals can bring to mental health treatment plans. Because of this, the rights of individuals with emotional support animals are protected by state law. Specifically, the right of an ESA owner to live anywhere with their emotional support animal is always protected in Indiana, as long as they possess a legitimate ESA letter.

ESA Laws in Indiana

Like other U.S. states, Indiana guarantees service animals access to most public places, including stores, restaurants, recreational facilities, schools, airlines, and workplaces. Unfortunately, emotional support animals do not have this same protection. 

However, some proprietors may choose to be accommodating, as long as you can provide a valid emotional support animal letter. If they still will not accept your assistance animal, you might try a pet-friendly place, instead. 

Airlines are obligated to follow the Air Carrier Access Act (ACAA), which states that every airline must determine whether they will admit emotional support animals. If you want to travel with your emotional support animal, present your ESA letter when booking your flight. If you are refused, your companion animal may be able to travel in a carrier with you as an ordinary pet. Alternatively, you might consider having them trained as a psychiatric service animal so that they will be accommodated on every flight. 

It's important to keep in mind that misrepresenting an emotional support animal, or misrepresenting a disability in order to obtain an ESA, is punishable by a fine of up to $10,000 in Indiana. For this reason, it’s essential to have all the necessary documentation to prove that your assistance animal is legitimate. 

When it comes to housing, the federal Fair Housing Act (FHA) and the Americans with Disabilities Act (ADA) require landlords to make reasonable accommodations so that assistance animals – both service animals and emotional support animals – can live anywhere with their owners. As long as you can provide an ESA letter, your housing provider must let you live with your emotional support animal, regardless of their usual pet policy, pet deposit requirement, and breed or weight restrictions. 

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How Do You Qualify for an ESA in Indiana?

To qualify for an emotional support animal in Indiana, you must attend (either online or in person) at least one therapy session with a licensed mental health professional before your ESA letter consultation appointment. Only a LMHP can conduct the individualized assessment to determine whether you qualify for an emotional support animal. 

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Why Pettable? 

At Pettable, our goal is to provide you with the help you need to gain official status for your ESA. Not only will we connect you with a trusted LMHP, but you can be confident that our fast, simple process is in line with both federal and Indiana state law. 

We'll do everything we can to make sure that your ESA or psychiatric service dog (PSD) letter works for you. And, should you have any issues using your letter, we'll offer a full refund – that’s our customer satisfaction guarantee.

Why Pettable?

1. We Guarantee Our Letters Will Work For You
We believe you should not have to worry about your letter working or not. That's why at Pettable we offer a satisfaction guarantee - meaning your letter works or you get your money back.

2. World Class Mental Health Professionals
We have built a team of world class mental health professionals who can write you a PSD Letter prescription guaranteed to work anywhere you go.

3. Unparalleled Customer Support
We know getting your animal approved to travel or live with you can be stressful, which is why we invest so much in our team of dedicated support specialists to make sure you are always taken care of and have the support you need!

4. Licensed in all 50 states
Our network of mental health professionals is deep and spans across the entire country. Additionally, we have a deep team of mental health professionals to make sure we can meet any timeline.

5. Best In Class Legal Support
We are here to make sure your housing and travel needs are taken care of so you don't worry. Our legal team is dedicated to having your back should you need it!

6. Human Connection & Legitimate Evaluations
In order for your letter to work you need to have a live consultation with a mental health professional. At Pettable we make sure our clinicians adhered to HUD standards and conduct consultations over the phone to get to know you and your mental health situation well.

Why Pettable Is the Best Online ESA Letter Provider in Indiana

We provide live, hassle-free consultations with vetted professionals who have years of experience and significant expertise in working with clients who own assistance animals. Our customer service is always top notch, and we have expert legal support to back you up. We're confident enough in our services to offer a 100% satisfaction guarantee. 

With all this, it's clear that Pettable is the best online ESA provider in Indiana. Just look for yourself to see how we compare to other online ESA providers. 

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Verified Reviews: 4.8/5
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Trust Pilot: 4.7/5
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Facebook: 4.6/5
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What our pet parents are saying

Verified customers. Real reviews.
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I had an incredible experience with Pettable. I had just moved and was looking for a new therapist, but knew an ESA would really help me with the transition, so I came to Pettable to get documentation so I didn’t have to wait months to get approval from my landlord to bring a pet home. The process was straightforward, timely, and made me feel so valid in my journey. Now I am raising a puppy and never been happier and healthier! I can’t recommend Pettable enough! 
“The process was straightforward, timely, and made me feel so valid in my journey.
Maddee W. Dog parent
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My pup provides relief in stressful situations, particularly when I'm away on necessary travel. Pettable was an amazing resource, connecting me with a therapist who listened to my situation and provided advice above and beyond. I could hear Rhiana's compassion over our call and appreciated her patience. Grateful for this service!"
“I could hear Rhiana's compassion over our call and appreciated her patience.
Austin K. Dog parent
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You were very attentive and I’m very satisfied with the provider I was assigned with, thank you again for helping relieve the stress of not being able to take my furry baby to our new home."
“Thank you again for helping relieve the stress.
Lauren M. Cat parent
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Meet Our Top Licensed Clinicians

Jennifer Bronsnick


Jennifer Bronsnick is a Licensed Clinical Social Worker, Anxiety Treatment Specialist, & Heartmath Certified Trainer. She provides customized workshops and trainings to working professionals and teams to help build resilience and reduce stress with practical strategies.

Emilie Kay


I graduated with a Master of Social Work (MSW) from the University of Wisconsin-Milwaukee before obtaining my Licensed Clinical Social Worker (LCSW) in 2021. I have eight years of experience in the mental health field working in and with various populations, including case management, intake coordination, and residential, inpatient, and outpatient programs. I am certified in Brainspotting to help individuals deeply process negative emotions and trauma/significant life events. Additionally, I utilize Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT), Motivational Interviewing (MI), and safety planning in sessions/groups.

Kassie Claughton

LCSW, Clinical Social Work/Therapist

I offer extensive experience supporting individuals in both outpatient and residential settings in the fields of social work and mental health. I am also a Certified Clinical Trauma Professional, Certified Alcohol & Drug Counselor-II, Substance Abuse Professional, Certified First Responder Counselor, and Board-Certified Telemental Health Provider.

Marvy Beckman


As a clinical social worker, I have been able to work within multiple types of settings, such as hospitals, community centers, and family welfare. I enjoy having the clinical and administrative experience to holistically serve those I work with.

Frequently Asked Questions

Emotional Support Animal Overview
What would count as an emotional support animal?
How do I know if I qualify for an Emotional Support Animal?
What does the ESA process look like at Pettable?
How do I know my letter will work?
Can you confirm that this is legal?
What makes your ESA Letters legitimate?
What happens if my landlord wants to validate that my letter is legitimate?
How long does the process take from start to finish and how quickly will I get my ESA letter?
If I qualify, how would I go about getting an emotional support animal?
Are there benefits to having an Emotional Support Animal?
What is on your ESA letter?
I'm not familiar with the Fair Housing Act – what is it?
Do I need to renew my ESA letter?
How do your consultations work?
To get an ESA Letter, do I have to talk with a mental health professional?
Would an existing pet qualify as an Emotional Support Animal?
Can I qualify multiple pets with the same ESA letter?
My landlord says I can't keep my pet despite having a legitimate ESA letter. What do I do?
What does an ESA Letter let me do?
How does the Money Back Guarantee work?
Are there scams out there I need to be aware of?

Life feels so much better with an emotional support animal.

At Pettable, we understand at a personal level the positive impact an animal can have on your life.

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