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How to Get an ESA Letter in Louisiana Online
Emotional support animals (ESAs) are assistance animals who bring their owner's therapeutic benefit and companionship through their presence. ESAs can be any domesticated species of animal such as dogs, cats, rabbits, goats, pigs, reptiles, or birds. ESA laws often differ between states. While all states protect ESAs in terms of housing rights – as per federal law – some states are more lenient when it comes to recognizing the rights of ESAs in terms of public access rights.
ESA Laws In Louisiana
Although ESAs provide many therapeutic benefits and are regarded as assistance animals to many individuals, they are not regarded as service animals under Louisiana law. Louisiana law reflects that of federal law and specifically, the Americans with Disabilities Act (ADA). Under the ADA, service animals must be individually trained to perform specific functions related to the handler’s disability. For example, a dog who helps a blind owner to navigate the world or a psychiatric service dog (PSD) who wakes its owner from a nightmare.
Under Louisiana law, owners of public enterprises like restaurants and hotels do not have to allow ESAs like they do service dogs.
Nonetheless, ESAs, as per the federal Fair Housing Act, are recognized when it comes to housing. Under this law, housing providers must make ‘reasonable accommodations’ for tenants with ESAs.
While ESAs were once recognized by the Air Carrier Access Act (ACAA), the Department of Transportation (DOT) has since changed these laws. Airlines are only legally permitted to accept service animals and it is up to their discretion whether they allow ESAs. Oftentimes, ESAs may be subjected to conventional pet fees.
Understanding Lousiana's New ESA Law (HB-407)
Louisiana recently passed a new law called the Support and Service Animal Integrity Act (HB 407), effective on August 1, 2024. This law makes sure that only people who have a genuine need for emotional support and service animals can have them in their homes. Here’s what it means in simple terms:
- Clear Rules for Documentation: If you need an emotional support animal, your healthcare provider has to have a valid Louisiana license. They must also know you for at least 30 days before they can give you the paperwork you need. This helps make sure the need for the animal is genuine.
- No Faking It: There are penalties for people who try to pass off their pets as service animals when they’re not. This is to prevent fraud and ensure that real service animals can do their jobs without confusion.
- Notice for Animal Sales: When selling support animals, clear information must be given to avoid misunderstandings and scams.
This law helps landlords and tenants understand their rights and responsibilities, making sure that support and service animals are used appropriately and fairly. For a full understanding of the law, be sure to read the official bill, HB 407.
Pettable's ESA letter process 100% complies with the new Louisiana law, and we have put in place measures to satisfy the 30-day relationship requirement. Just be aware that you will need two separate consultations at a minimum of 30 days apart before you can receive an ESA letter.
How Do You Qualify For An ESA In Louisiana?
Any person with a qualifying mental or emotional health condition can qualify for an ESA in Louisiana. An official ESA letter can legitimize your need for an ESA and this can be obtained through Pettable. We can connect you with a licensed mental health practitioner (LMHP) in your state.

Benefits of Emotional Support Animals for Louisiana Residents:
While ESAs might not be allowed in every public space, an ESA letter can legitimize your claim and might work in smaller, independent restaurants and stores. It is also worth obtaining one if you want to appeal to your employer about bringing your ESA to your place of work.
ESAs have many benefits to their owners, including the following:
Provide Mental and Emotional Stability
ESAs are able to reduce anxiety levels and mitigate the symptoms of many mental health conditions. They bring unconditional love, positive routine, and purpose to their owner's lives. They have also been shown to reduce stress levels and boost happy hormones.
Get Relief From Expensive Pet Housing Fees
An emotional support animal (ESA) can help you save on pet housing fees as landlords and housing providers are required to make accommodations for ESAs without charging extra pet fees, under laws that protect individuals with disabilities. This is because ESAs are recognized for their role in providing therapeutic benefits to their owners through companionship, rather than being considered ordinary pets.
Provide Social Support
Animals are social creatures and form strong bonds much like their human counterparts. ESAs give their humans a great sense of connection and offer social support.
How To Get a Psychiatric Service Dog in Louisiana
If you believe a psychiatric service dog could help you more than an emotional support animal, Pettable can guide you. Start by filling out our simple online quiz to see if you qualify for a psychiatric service dog (PSD) based on what you need. The key step is teaching your dog to help with your mental health. With Pettable's online PSD training, you'll learn how to train your dog to do things like get your medication or help in an emergency, tailored to your mental health needs.

Why Pettable is the Best Online ESA Provider for Louisiana
The team at Pettable believes in the power of ESAs and that’s why we’re passionate about providing our clients with the support that they need. Pettable brings confidentiality, compassion, and kindness to every interaction, ensuring that clients get the utmost support while navigating the ESA letter process.
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Frequently Asked Questions
Emotional Support Animal Overview
An emotional support animal provides comfort to help relieve a symptom or effect related to a person's disability. Also, there is no animal or breed restrictions for ESA's as long as it is reasonable and justified.
Note that being an emotional support animal is not the same as being a service animal (like seeing-eye dogs). These types of animals have stricter criteria that must be met, including different forms of training such as obedience, public access and disability training. These additional trainings are necessary since service dogs have public access and travel rights, unlike emotional support animals who are only protected under housing rights.
ESA's do not have public access or travel rights, so it's best to check with individual business guidelines to see if they allow ESA's. Additionally, you can train your dog to become a PSD (psychiatric service dog) in order to have public access and travel rights.
The general criteria is to have some emotional or psychological condition that is improved by having an animal that provides support. Conditions may include depression, generalized anxiety, paranoia, insomnia, and others. And remember, Emotional Support Animals do not require special training!
Only a licensed mental health professional is qualified to determine if you meet the criteria. Through our service, you can speak directly with a qualified mental health professional in the state where you reside. Pettable connects you with a licensed mental health professional for a consultation to determine if you qualify for an ESA. Unlike, some less legitimate services, we do not provide letters for fee, but instead we connect you to a professional for an honest evaluation.
Step 1: Once payment is submitted and your appointment is scheduled through our website, you will receive an email to activate your account.
Step 2: Once your account is activated, the process will prompt you to fill out the required forms to give more information to your clinician before your scheduled appointment.
Step 3: Your assigned clinician will call you at your scheduled appointment time and will let you know if you have qualified. If you've qualified, your clinician will upload your letter in your portal for you to view and print.
If for any reason you are not approved we will refund your entire purchase.
Get your official ESA Letter
When you take our quiz we collect information to match you with a therapist that has experience with your case and can meet your specific needs.
Additionally, to our knowledge, Pettable is the only provider that offers a full Money Back Guarantee - meaning if you do not qualify for a letter after your consultation or your landlord does not accept it after filing a complaint with the HUD, then we’ll refund 100% of your purchase.
We have experience with every kind of ESA situation - multiple pets, breed restrictions, weight/size restrictions, traveling across state lines, immediate turnaround, etc. We are confident we can help you with your specific ESA needs and if we can't, we will refund your money 100%. See our Money Back Guarantee FAQ for more information.
We employ a vetted network of licensed and qualified mental health professionals who possess the credentials necessary to write a certified ESA Letter.
Our website is also HIPAA Compliant, ensuring that your information is protected according to nationally mandated federal law.
Phone Consultation - Our professionals will reach out to you to setup a phone consultation and establish a relationship.This gives our professionals the authority and basis for prescribing you an ESA letter.
Compliant Letters - The ESA Letter is issued directly from a LMHP with their license number and their contact information included. The letter will come on the professional letterhead of the Licensed Mental Health Professional and contain everything legally required for an ESA prescription within the body of the letter.
No problem, we've got your back!
Our mental health professionals should be able to call your landlord to verify the legitimacy of your letter.
Should your landlord request a validation of your letter, please have them reach out to your therapist using the contact information on your ESA letter.
In the unlikely event that your letter does not work as intended and we've tried to make it work with the landlord we will refund your purchase 100%.
We can turn around an ESA letter in as fast as 24 hours! If you need it this quickly make sure to choose our "Express Service." You can select this option at checkout.
To ensure the fastest turn around possible, it is important that you sign and submit our consent forms.
We have an extensive network of mental health professionals, licensed across states, with wide range of availability and can route you to someone that is able to meet your timeline needs.
Once a consultation is concluded, letters are turned around within 24 hours and most of the time much more quickly than that.
After speaking with a licensed mental health professional and receiving your own ESA Letter, all you need to do is designate which animal will be your specific emotional support animal. It can be any breed or species, whether an existing pet or a new pet you adopt or rescue. You do not need to go to any specific breeder or place to acquire one.
Absolutely! There is research and data that support the theory that animals provide substantial and measurable emotional support. If you're thinking about the benefits of an emotional support animal, you can learn more by researching online or talking to qualified mental health professionals in our network.
Our ESA letters contain the following:
- The official letterhead of the mental health professional.
- Their business, contact information, and signature.
- Their license information which allows anyone to check the status of their license.
- Their confirmation that you meet the definition of a disability and recommendation for an emotional support animal.
The Fair Housing Act requires housing providers such as landlords or management companies to allow the possession of animals that work, provide assistance for, or perform tasks that benefit individuals with qualified medical disabilities – or that provide emotional support to individuals to reduce a symptom or effect of a disability.
The Fair Housing Act also requires individuals, who wish to possess a service or support animal, to follow specific criteria relevant to the type of support needed.
For an emotional support animal, the individual has to speak with a licensed mental health professional in the state they reside and receive a prescription of an ESA Letter in order to qualify.
Although the Fair Housing Act and U.S. Department of Housing and Urban Development does not specify guidance around the issue of ESA letter expiration, we recommend that you renew your ESA letter annually for a few reasons:
- Landlords or property managers may refuse to accept an ESA letter that is expired. Renewing your letter enables you to provide current documentation that verifies your need for an emotional support animal as still relevant.
- Clinicians may not validate an ESA letter that is expired in the event a landlord or property manager reaches out to verify. An annual consultation with a clinician to discuss your needs for an ESA letter is advised in order to keep licensed professional recommendations current.
Renewing your letter is easy through our seamless consultation process.
Federal and state laws require a live consultation over the phone, video, or in person to properly vet and qualify an individual to warrant an ESA Letter.
To ensure our ESA letter are compliant, all of our consultations are conducted live over the phone in order to meet the legal standards set forth and assure the validity of your letter.
Yes. Federal and state laws require a live consultation over the phone, video, or in person to properly vet and qualify an individual to warrant an ESA Letter. Since the letter grants privileges about keeping a pet in a place that otherwise would not allow it, base guidelines must be met to qualify.
Yes. An emotional support animal can be any breed or species as long as it supports an emotional or psychological condition.
Since emotional support animals do not require any training, your childhood pet or newly adopted animal can qualify.
Yes, you can register multiple pets on the same ESA letter. At Pettable we can accommodate up to two pets per letter for no additional charge.
According to the American Disabilities Act your request for multiple animals must be "reasonable".
An example of an unreasonable request is if you want four great danes registered as ESAs and you live in a tiny apartment.
In order to make sure we're meeting the standard of "reasonable" Pettable is able to accommodate up to two pets per letter as long as you meet the criteria to warrant an ESA letter.
At the end of the day it is a judgement call but we want to make sure that you are covered in any situation you're in, which is why we've set this policy.
Once you have a proper ESA Letter, your landlord is required by the Fair Housing Act to allow you to keep your designated emotional support animal with you at your place of residence.
Sometimes landlords create barriers for individuals in attempt to refrain from accommodating legitimate ESA's. If this occurs please reach out to your assigned mental health professional to validate or assist in verifying your legitimate ESA letter.
The most common type of fraud we've seen are in particular sites that claim to certify service animals (different from emotional support animals) without requiring any formal testing or accreditation typical for that process. The US has cracked down on these forms of fraud. Now they will enact hefty fines – or even jail time – for caught offenders.
These are the clues you should be on the lookout for to spot a scam: The service does NOT require you to speak with someone live over the phone – All legitimate ESA Letter providers are required by law to ensure that you speak with a licensed mental health professional over the phone or video. If a service asks you to answer questions using a quiz or "exam" but doesn't ask you to schedule a live consultation afterwards, it is probably a scam. Pettable is not a purchase-diagnosis website, but instead refers you to a licensed professional who conducts a live evaluation and provides a legitimate ESA letter per their professional discretion.