Our StoryContact UsLogin

ESA Letter in Massachusetts

Legally valid ESA letters compliant with Massachusetts state law. Speak to a licensed therapist today.

  • Licensed Massachusetts professionals
  • AB 468 Compliant
  • Fast Digital Delivery
Start Free Assessment
An image of an arrow
Choose your city
Don’t see your city! No worries! We’re able to serve all cities in CA.
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
District of Columbia
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Puerto Rico
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming

Fully Compliant with Massachusetts AB 468 Law.

Our licensed Massachusetts therapist adhere strictly to AB 468, ensuring your ESA letter is valid and recognized statewide.

Learn more aboyt AB 488
Cassy,
Cat Parent
Verified Pettable Customer

"I would give my experience 10000/5 stars! I have already recommended your company to another friend. It was a straightforward no gimmicks service, and the doctor was genuinely concerned.

My new rescue cat Marston really appreciates that he is able to live with me now!

Cruz,
Dog Parent
Verified Pettable Customer

"I would definitely say a 5/5 star rating! It was the best service I have ever received. They were quick, and knew what was needed for the time being!"

Aaron,
Cat Parent
Verified Pettable Customer

"They are five stars all the way! The site helped set me up with a professional therapist, who is licensed in my state. It was very easy to setup calls or opportunities to communicate with them that worked for both of us.

Most of all they allowed me to keep my cats Mew and Espurr. “

How to obtain your ESA letter in Massachusetts.

Take our 3-minute assessment
Answer a few questions about your ESA needs.
Consult with a California-Licensed Therapist.
We’ll match you with a professional in your area.
Receive your ESA Letter
Get your letter within 24-48 hours after approval.
Start Free Assessment
An image of an arrow

Why choose an ESA in Massachusetts?

Massachusetts law supports the use of Emotional Support Animals for individuals with mental or emotional disablities. With a valid ESA letter you can.

  • Live in housing with “no pets” policies without additional fees.
  • Have your ESA recognized as part of your mental health treatment.
  • Benefit from protections under the Fair Housing Act.
Start Free Assessment
An image of an arrow
Our StoryContact UsLogin
Emotional Support Animal (ESA) Letters for Massachusetts Residents
An ESA letter guarantees your pet will always be welcome in your home
Get Started
Full refund if your letter doesn’t work.
4.9 stars
Trusted by 300,000+ customers
FREE PRE-SCREENING
Emotional Support Animal (ESA) Letters for Texas Residents
An ESA letter guarantees your pet will always be welcome in your home
Get Your Official Letter
4.9 stars
Trusted by 300,000+ customers
mb
I am in California so the law here is a little different with a 30 day period and 2 therapy sessions but it was extremely worth it
January 23, 2025
DL
As California becomes less ESA friendly, this really helped me keep my EAS pets.
January 23, 2025
GC
Thank you Pettable I appreciate the smooth process and quick response. You guys are awesome.
January 23, 2025
FREE PRE-SCREENING
Emotional Support Animal (ESA) Letters for Texas Residents
An ESA letter guarantees your pet will always be welcome in your home
Get Your Official Letter
4.9 stars
Trusted by 300,000+ customers
Very easy thorough process. Kya Miller, LICSW, LCSW was very helpful. I would recommend the services of Pettable to anyone!
May 19, 2025 - Texas
The process was very simple and the people are very kind and understanding
May 16, 2025 - Texas
Received my call on time, had a forthright conversation with a licensed clinician and received my ESA letter within 24 hours. Straightforward process.
May 06, 2025 - Texas
For Arkansas, California, Iowa, Louisiana and Montana residents, new laws requires those seeking an ESA letter to establish a client-provider relationship with the individual for at least 30 days prior to providing documentation, which will result in having two consultations before qualifying.

Pettable across California

We Work with clinicians in almost every district of California.

No matter where you are in California, we got you covered.
Get your ESA Letter
Featured Clinician Locations
San Fransisco
San Diego
Santa Barbara
Fresno
Baker
Ventura
Oxnard
Arvin
Mojave

How to Get an ESA Letter in Massachusetts Online

To obtain an official ESA letter in Massachusetts, you must first have a live consultation with a licensed mental health professional (LMHP) who can practice in your state. Should they determine you qualify for an emotional support animal, they will write you an ESA letter. 

With the availability of technology and telehealth services, completing this process online – without the hassles of waiting in traffic and long lines – has never been easier. Connect with one of our mental health professionals licensed in Massachusetts today!

Get your official ESA Letter
An image of an arrow

Our fast and simple process:

An image of the assessment icon

3-minute assessment

Answer a few questions about your ESA needs

An image of the consultation icon

Consult with a therapist

We'll match you to a professional in your state

An image of an icon for process at Pettable

Get your ESA letter

Receive it within 24 hours of getting approved *

Get your official ESA Letter
An image of an arrow

We'll help with any extra forms you need signed and our therapists are available to talk to your landlord anytime, for an additional fee.

* For Arkansas, California, Iowa, Louisiana and Montana residents, new laws requires those seeking an ESA letter to establish a client-provider relationship with the individual for at least 30 days prior to providing documentation, which will result in having two consultations before qualifying.

An image of the 100% Risk Free badge
Money Back Guarantee
If your ESA Letter is not approved, we will refund 100% of your payment.

Emotional Support Animals in Massachusetts

Massachusetts is aware of the benefits an emotional support animal can provide to a person with an emotional or mental disability. The state is accommodating to these individuals, protecting their rights to live anywhere with their emotional support animal, as long as they have an official ESA letter for housing.


ESA Laws in Massachusetts

According to the federal Fair Housing Act (FHA), Massachusetts residents can live just about anywhere with their emotional support animal (or other assistance animal). These laws state that any housing provider must make reasonable accommodation for a current or potential tenant to live with their assistance animal, as long as they can provide a valid ESA letter. This is the case even if the landlord typically has a no-pets policy. They also cannot impose any additional fees or breed or weight restrictions on the individual. 

Travel laws concerning emotional support animals have undergone some recent changes. With updates to the Air Carrier Access Act (ACAA), emotional support animals are no longer required to be accepted in the cabin of a flight (though service animals still have this protection). If you'd like to fly with your emotional support animal, check with the airline ahead of time and see if they might accommodate them. If not, you can have your support animal fly with you in the cabin in a carrier, as any regular pet would, or you might consider having them trained as a psychiatric service animal. 

Massachusetts state law and federal law do not specify any requirement for employers to allow employees to bring their emotional support animals to work. While they must admit trained service dogs, when it comes to ESAs, the decision is at the discretion of the employer. Bring your ESA letter and ask your HR department if they might choose to accommodate you. 

While service animals must be admitted in virtually all public places, emotional support animals do not share these rights. You can always bring along your ESA letter and ask an establishment if they will recognize emotional support animals and allow you to enter with yours. Otherwise, it may be best to leave your emotional support animal at home or stick to places that are already pet-friendly. 

An image of a woman and her dog
Get your official ESA Letter
An image of an arrow
Get your official ESA Letter
An image of an arrow
An image of a person hugging a dog
Get your official ESA Letter
An image of an arrow
An image of a woman and her dog
Get your official ESA Letter
An image of an arrow

How Do You Qualify for an ESA in Massachusetts? 

To qualify for an emotional support animal in Massachusetts, you must have a mental health condition and symptoms that are alleviated by the comforting presence of a companion animal. Only a licensed mental health professional can determine if you have a qualifying condition. 

Meeting with a Massachusetts LMHP through a telehealth marketplace, such as Pettable, is one of the most convenient ways you can find out if you are eligible for an emotional support animal and obtain an ESA letter. 

Get your official ESA Letter
An image of an arrow
Get your official ESA Letter
An image of an arrow
An image of a woman and her dog
Get your official ESA Letter
An image of an arrow
An image of a family with a dog

Why Pettable? 

With Pettable's vast team of world-class mental health professionals, licensed in all states throughout the country, you're sure to be provided the best online ESA letter service you can find. Our highly qualified legal team ensures every step of the process is in line with federal and state laws and will be there to help you out, should any issues arise with your ESA letter. We also offer a satisfaction guarantee, meaning if your letter doesn't work for you, you'll get a full refund (yes, really). 

Why Pettable?


1. We Guarantee Our Letters Will Work For You
We believe you should not have to worry about your letter working or not. That's why at Pettable we offer a satisfaction guarantee - meaning your letter works or you get your money back.

2. World Class Mental Health Professionals
We have built a team of world class mental health professionals who can write you a PSD Letter prescription guaranteed to work anywhere you go.
‍
3. Unparalleled Customer Support
We know getting your animal approved to travel or live with you can be stressful, which is why we invest so much in our team of dedicated support specialists to make sure you are always taken care of and have the support you need!

4. Licensed in all 50 states
Our network of mental health professionals is deep and spans across the entire country. Additionally, we have a deep team of mental health professionals to make sure we can meet any timeline.

5. Best In Class Legal Support
We are here to make sure your housing and travel needs are taken care of so you don't worry. Our legal team is dedicated to having your back should you need it!
‍
6. Human Connection & Legitimate Evaluations
In order for your letter to work you need to have a live consultation with a mental health professional. At Pettable we make sure our clinicians adhered to HUD standards and conduct consultations over the phone to get to know you and your mental health situation well.

Why Pettable is the Best Online ESA Provider in Massachusetts

What sets us apart from other online ESA providers? Our satisfaction guarantee, our live consultations between client and LMHP, our unmatched transparency, and our top-notch legal support. 

We researched all the major online ESA sites, comparing their service offerings and unbiased customer reviews to those of Pettable. Check out the results below!

Money Back
Guarantee*
Live
Consultations
Transparent
Team
Reviews
TrustPilot:
4.7/5
TrustPilot:
2.2/5
BBB:
4.6/5
TrustPilot:
4/5
Consumer Affairs:
1.5/5

What our pet parents are saying

Verified customers. Real reviews.
An image of Maddee W and her dog
I had an incredible experience with Pettable. I had just moved and was looking for a new therapist, but knew an ESA would really help me with the transition, so I came to Pettable to get documentation so I didn’t have to wait months to get approval from my landlord to bring a pet home. The process was straightforward, timely, and made me feel so valid in my journey. Now I am raising a puppy and never been happier and healthier! I can’t recommend Pettable enough! 
“The process was straightforward, timely, and made me feel so valid in my journey.
Maddee W. Dog parent
An image of a verified icon
5.0
An image of 5 green stars
An image of a man with a dog in his backpack
My pup provides relief in stressful situations, particularly when I'm away on necessary travel. Pettable was an amazing resource, connecting me with a therapist who listened to my situation and provided advice above and beyond. I could hear Rhiana's compassion over our call and appreciated her patience. Grateful for this service!"
“I could hear Rhiana's compassion over our call and appreciated her patience.
Austin K. Dog parent
An image of a verified icon
5.0
An image of 5 green stars
An image of lauren
You were very attentive and I’m very satisfied with the provider I was assigned with, thank you again for helping relieve the stress of not being able to take my furry baby to our new home."
“Thank you again for helping relieve the stress.
Lauren M. Cat parent
An image of a verified icon
5.0
An image of 5 green stars
Read more Reviews
An image of an arrow

Meet Our Mental Health Experts

Jennifer Bronsnick

MSW, LCSW

AK, AZ, AR, CA, CO
Test University
Area of Expertise
Gut Health
Weight Management
Functional medicine

Jennifer Bronsnick is a Licensed Clinical Social Worker, Anxiety Treatment Specialist, & Heartmath Certified Trainer. She provides customized workshops and trainings to working professionals and teams to help build resilience and reduce stress with practical strategies.

Book your consultation
An image of an arrow

Emilie Kay

MSW, LCSW

Area of Expertise

I graduated with a Master of Social Work (MSW) from the University of Wisconsin-Milwaukee before obtaining my Licensed Clinical Social Worker (LCSW) in 2021. I have eight years of experience in the mental health field working in and with various populations, including case management, intake coordination, and residential, inpatient, and outpatient programs. I am certified in Brainspotting to help individuals deeply process negative emotions and trauma/significant life events. Additionally, I utilize Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT), Motivational Interviewing (MI), and safety planning in sessions/groups.

Book your consultation
An image of an arrow

Marvy Beckman

LCSW

Area of Expertise

As a clinical social worker, I have been able to work within multiple types of settings, such as hospitals, community centers, and family welfare. I enjoy having the clinical and administrative experience to holistically serve those I work with.

Book your consultation
An image of an arrow

Frequently Asked Questions

Emotional Support Animal Overview
What would count as an emotional support animal?
How do I know if I qualify for an Emotional Support Animal?
What does the ESA process look like at Pettable?
How do I know my letter will work?
Can you confirm that this is legal?
What makes your ESA Letters legitimate?
What happens if my landlord wants to validate that my letter is legitimate?
How long does the process take from start to finish and how quickly will I get my ESA letter?
If I qualify, how would I go about getting an emotional support animal?
Are there benefits to having an Emotional Support Animal?
What is on your ESA letter?
I'm not familiar with the Fair Housing Act – what is it?
Do I need to renew my ESA letter?
How do your consultations work?
To get an ESA Letter, do I have to talk with a mental health professional?
Would an existing pet qualify as an Emotional Support Animal?
Can I qualify multiple pets with the same ESA letter?
My landlord says I can't keep my pet despite having a legitimate ESA letter. What do I do?
What does an ESA Letter let me do?
How does the Money Back Guarantee work?
Are there scams out there I need to be aware of?

Life feels so much better with an emotional support animal.

At Pettable, we understand at a personal level the positive impact an animal can have on your life.

meet the team
An image of a man with a PSD dog
Schedule your ESA Letter consultation today.

Get peace of mind with a service you can trust.

Get Your ESA Letter
Emotional Support Animals
How To Get an emotional Support AnimalESA CertificationESA Letter for HousingEmotional Support CatsSee all ESA Content
Psychiatric Service Dogs
How to Get A Psychiatric Service DogTraining a Psychiatric Service DogService Dog RegistrationWhat Is A PSD LetterSee All Service Dog Content
ESA Letters By State
California ESA LettersFlorida ESA LettersNew York ESA LettersTexas ESA LettersSee All 50 States, DC & PR
State Laws
California Law AB 468Florida ESA LawsNew York ESA LawsTexas ESA LawsSee All State Laws
Our Story
ReviewsContact UsLoginPettable AcademyAirline PoliciesAll ContentRefer a FriendTerms of UsePrivacy PolicyConsumer Health Data PolicyNotice of HIPAA Privacy PracticesReceptive Health
Address:
2810 N Church St, Suite 67131
Wilmington, Delaware 19802-4447

© 2025 Receptive, Inc. All rights reserved.

An image of the BBB LogoAn image of card typesAn image of the Klarna logo