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"I would definitely say a 5/5 star rating! It was the best service I have ever received. They were quick, and knew what was needed for the time being!"

Cat Parent
"They are five stars all the way! The site helped set me up with a professional therapist, who is licensed in my state. It was very easy to setup calls or opportunities to communicate with them that worked for both of us.
Most of all they allowed me to keep my cats Mew and Espurr. ā
Have a second consultation after 30 days.
How to Get an ESA Letter in Montana Online
The process of obtaining an emotional support animal (ESA) letter begins with an appointment with a licensed mental health professional (LMHP), as they have the expertise to assess your symptoms and determine whether you are eligible for an emotional support animal. Thanks to telehealth platforms like Pettable, this consultation can take place online, making the entire ESA approval process much simpler and more convenient. Get started with Pettable today and connect with one of our LMHPs from the comfort of your own home!
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Due to Montana's HB 703 law on emotional support animals, ESAĀ letters for Montana residents will require two separate consultations over 30 days to establish the necessary client-provider relationship. As a result, there is no express ESA letter option for Montana residents.


ESA Laws in Montana
The federal Fair Housing Act (FHA) secures the rights of emotional support animal owners to equal access to housing. This means that your housing provider must make reasonable accommodations for your emotional support animal to live with you, as long as you have a valid ESA letter. Your ESA letter supersedes the landlordās usual pet policies and exempts you from any pet deposits or fees, as well as breed and weight restrictions.Ā
In 2023, Montana passed HB 703, which revised and clarified the stateās own ESA laws as they relate to federal regulations, winding up with some significant changes. The bill allows a landlord to request supporting information about a tenantās need for a support animal, requiring a licensed mental health professional (LMHP) to identify the emotional need the animal relieves. But to make it official, you must have a professional relationship with the LMHP for at least 30 days before they can issue you an ESA letter.
However, the new law also prohibits landlords from requiring information about the tenantās diagnosis or the severity of their disorder and further clarifies that a tenant is responsible for any damage to the property or injury to other tenants.

Montana Emotional Support Animal Law HB 703
In 2023 Montana passed a state law (HBĀ 703) on emotional support animals that has multiple implications for acquiring an ESAĀ letter in the state. Most importantly, the law imposed a 30-day client-provider relationship requirement. You must have an existing relationship (minimum of 30 days) before a mental health professional can legally write you an ESAĀ letter. Additionally, the state imposed strict rules on illegitimate ESAĀ certification and registration methods, as well as punishments for healthcare providers who do not follow the new law.
At Pettable we have taken every measure necessary to ensure our process is legally compliant with all new regulations. As a result, if you are a Montana seeking to acquire an ESAĀ letter through Pettable you will not be able to receive your ESA letter until 30 days have passed starting from your initial consultation.
How Do You Qualify for an ESA in Montana?
To qualify for an ESA letter in the state of Montana, an individual must be assessed as needing an emotional support animal by a licensed mental health professional (LMHP). They must also demonstrate that their pet domesticated animal helps relieve symptoms of or support for their disorder.
Due to law HB-703 to qualify for an ESA letter you will need to have at least 2 consultations over 30 days. Once the LMHP makes an official diagnosis, they can schedule a second appointment ā a live, virtual evaluation of your relationship with your pet and how it supports your mental or emotional health. Because of HB 703, landlords are allowed to ask for more information about your support animal ā an ESA letter solves that problem with ease.

Benefits of Emotional Support Animals for Montana Residents
For animal lovers in Montana, an ESA can help alleviate any of your emotional or mental challenges. Even with everything a pet typically provides, an ESA just elevates the relationship between human and animal further, bound by the need for mutual care. Some of the amazing benefits an ESA can offer include:
Provide Mental and Emotional Stability
Emotional support animals provide comfort and support to individuals with mental health conditions such as anxiety, depression, post-traumatic stress disorder (PTSD), borderline personality disorder (BPD), and many other mental health conditions.
Establish a Healthy Routine and Promote Exercise
Having a regular routine and engaging in physical activity are shown to be beneficial for your mental health. Having an ESAĀ present in your life encourages you to live a more active lifestyle, whether it be taking your dog for a walk, or just playing with your ESA. The responsibility of having to care for an animal promotes a healthy routine in your life.
Significant Benefits Under the Fair Housing Act
As emotional support animals are federally protected under the Fair Housing Act, having one provides you with significant legal benefits for housing. If your pet is recognized as an ESA you will be able to live with them in any housing, waiving all "no pet" policies and costly pet fees.
Why Pettable Is The Best Online ESA Provider
Pettable raises the standard with our commitment to making sure the process works for you. Our team of mental health experts, animal lovers, and legal eagles will take you through every step of bringing an ESA or PSD into your life. Plus, our money-back guarantee ensures that thereās no risk ā only reward, which you and your pet will love.
We are confident that we are the best ESA provider out there, so we broke down the different services offered by every ESA service. And we looked for unbiased reviews from 3rd party sites.
Guarantee*
Consultations
Team
Frequently Asked Questions
Emotional Support Animal Overview
An emotional support animal provides comfort to help relieve a symptom or effect related to a person's disability. Also, there is no animal or breed restrictions for ESA's as long as it is reasonable and justified.
Note that being an emotional support animal is not the same as being a service animal (like seeing-eye dogs). These types of animals have stricter criteria that must be met, including different forms of training such as obedience, public access and disability training. These additional trainings are necessary since service dogs have public access and travel rights, unlike emotional support animals who are only protected under housing rights.
ESA's do not have public access or travel rights, so it's best to check with individual business guidelines to see if they allow ESA's. Additionally, you can train your dog to become a PSD (psychiatric service dog) in order to have public access and travel rights.
The general criteria is to have some emotional or psychological condition that is improved by having an animal that provides support. Conditions may include depression, generalized anxiety, paranoia, insomnia, and others. And remember, Emotional Support Animals do not require special training!
Only a licensed mental health professional is qualified to determine if you meet the criteria. Through our service, you can speak directly with a qualified mental health professional in the state where you reside. Pettable connects you with a licensed mental health professional for a consultation to determine if you qualify for an ESA. Unlike, some less legitimate services, we do not provide letters for fee, but instead we connect you to a professional for an honest evaluation.
Step 1: Once payment is submitted and your appointment is scheduled through our website, you will receive an email to activate your account.
Step 2: Once your account is activated, the process will prompt you to fill out the required forms to give more information to your clinician before your scheduled appointment.
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Step 3: Your assigned clinician will call you at your scheduled appointment time and will let you know if you have qualified. If you've qualified, your clinician will upload your letter in your portal for you to view and print.
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If for any reason you are not approved we will refund your entire purchase.
Get your official ESA Letter
When you take our quiz we collect information to match you with a therapist that has experience with your case and can meet your specific needs.
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Additionally, to our knowledge, Pettable is the only provider that offers a full Money Back Guarantee - meaning if you do not qualify for a letter after your consultation or your landlord does not accept it after filing a complaint with the HUD, then weāll refund 100% of your purchase.
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We have experience with every kind of ESA situation - multiple pets, breed restrictions, weight/size restrictions, traveling across state lines, immediate turnaround, etc. We are confident we can help you with your specific ESA needs and if we can't, we will refund your money 100%. See our Money Back Guarantee FAQ for more information.
We employ a vetted network of licensed and qualified mental health professionals who possess the credentials necessary to write a certified ESAĀ Letter.
Our website is also HIPAAĀ Compliant, ensuring that your information is protected according to nationally mandated federal law.
āPhone Consultation - Our professionals will reach out to you to setup a phone consultation and establish a relationship.This gives our professionals the authority and basis for prescribing you an ESA letter.
āCompliant Letters - The ESA Letter is issued directly from a LMHP with their license number and their contact information included. The letter will come on the professional letterhead of the Licensed Mental Health Professional and contain everything legally required for an ESA prescription within the body of the letter.
No problem, we've got your back!
Our mental health professionals should be able to call your landlord to verify the legitimacy of your letter.
Should your landlord request a validation of your letter, please have them reach out to your therapist using the contact information on your ESA letter.
In the unlikely event that your letter does not work as intended and we've tried to make it work with the landlord we will refund your purchase 100%.
We can turn around an ESA letter in as fast as 24 hours! If you need it this quickly make sure to choose our "Express Service." You can select this option at checkout.
To ensure the fastest turn around possible, it is important that you sign and submit our consent forms.
We have an extensive network of mental health professionals, licensed across states, with wide range of availability and can route you to someone that is able to meet your timeline needs.
Once a consultation is concluded, letters are turned around within 24 hours and most of the time much more quickly than that.
After speaking with a licensed mental health professional and receiving your own ESA Letter, all you need to do is designate which animal will be your specific emotional support animal. It can be any breed or species, whether an existing pet or a new pet you adopt or rescue. You do not need to go to any specific breeder or place to acquire one.
Absolutely! There is research and data that support the theory that animals provide substantial and measurable emotional support. If you're thinking about the benefits of an emotional support animal, you can learn more by researching online or talking to qualified mental health professionals in our network.
Our ESAĀ letters contain the following:
- The official letterhead of the mental health professional.
- Their business, contact information, and signature.
- Their license information which allows anyone to check the status of their license.
- Their confirmation that you meet the definition of a disability and recommendation for an emotional support animal.
The Fair Housing Act requires housing providers such as landlords or management companies to allow the possession of animals that work, provide assistance for, or perform tasks that benefit individuals with qualified medical disabilities āĀ or that provide emotional support to individuals to reduce a symptom or effect of a disability.
The Fair Housing Act also requires individuals, who wish to possess a service or support animal, to follow specific criteria relevant to the type of support needed.
For an emotional support animal, the individual has to speak with a licensed mental health professional in the state they reside and receive a prescription of an ESAĀ Letter in order to qualify.
Although the Fair Housing Act and U.S. Department of Housing and Urban Development does not specify guidance around the issue of ESA letter expiration, we recommend that you renew your ESA letter annually for a few reasons:
- Landlords or property managers may refuse to accept an ESA letter that is expired. Renewing your letter enables you to provide current documentation that verifies your need for an emotional support animal as still relevant.
- Clinicians may not validate an ESA letter that is expired in the event a landlord or property manager reaches out to verify. An annual consultation with a clinician to discuss your needs for an ESA letter is advised in order to keep licensed professional recommendations current.
Renewing your letter is easy through our seamless consultation process.
Federal and state laws require a live consultation over the phone, video, or in person to properly vet and qualify an individual to warrant an ESAĀ Letter.
To ensure our ESA letter are compliant, all of our consultations are conducted live over the phone in order to meet the legal standards set forth and assure the validity of your letter.
Yes. Federal and state laws require a live consultation over the phone, video, or in person to properly vet and qualify an individual to warrant an ESAĀ Letter. Since the letter grants privileges about keeping a pet in a place that otherwise would not allow it, base guidelines must be met to qualify.
Yes. An emotional support animal can be any breed or species as long as it supports an emotional or psychological condition.
Since emotional support animals do not require any training, your childhood pet or newly adopted animal can qualify.
Yes, you can register multiple pets on the same ESAĀ letter. At Pettable we can accommodate up to two pets per letter for no additional charge.
According to the American Disabilities Act your request for multiple animals must be "reasonable".
An example of an unreasonable request is if you want four great danes registered as ESAs and you live in a tiny apartment.
In order to make sure we're meeting the standard of "reasonable" Pettable is able to accommodate up to two pets per letter as long as you meet the criteria to warrant an ESA letter.
At the end of the day it is a judgement call but we want to make sure that you are covered in any situation you're in, which is why we've set this policy.
Once you have a proper ESA Letter, your landlord is required by the Fair Housing Act to allow you to keep your designated emotional support animal with you at your place of residence.
Sometimes landlords create barriers for individuals in attempt to refrain from accommodating legitimate ESA's. If this occurs please reach out to your assigned mental health professional to validate or assist in verifying your legitimate ESA letter.
The most common type of fraud we've seen are in particular sites that claim to certify service animals (different from emotional support animals) without requiring any formal testing or accreditation typical for that process. The US has cracked down on these forms of fraud. Now they will enact hefty fines ā or even jail time ā for caught offenders.
These are the clues you should be on the lookout for to spot a scam: The service does NOT require you to speak with someone live over the phone ā All legitimate ESA Letter providers are required by law to ensure that you speak with a licensed mental health professional over the phone or video. If a service asks you to answer questions using a quiz or "exam" but doesn't ask you to schedule a live consultation afterwards, it is probably a scam. Pettable is not a purchase-diagnosis website, but instead refers you to a licensed professional who conducts a live evaluation and provides a legitimate ESA letter per their professional discretion.