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"I would give my experience 10000/5 stars! I have already recommended your company to another friend. It was a straightforward no gimmicks service, and the doctor was genuinely concerned.
My new rescue cat Marston really appreciates that he is able to live with me now!

Dog Parent
"I would definitely say a 5/5 star rating! It was the best service I have ever received. They were quick, and knew what was needed for the time being!"

Cat Parent
"They are five stars all the way! The site helped set me up with a professional therapist, who is licensed in my state. It was very easy to setup calls or opportunities to communicate with them that worked for both of us.
Most of all they allowed me to keep my cats Mew and Espurr. ā
Have a second consultation after 30 days.
How to Get an ESA Letter in New York Online
Itās easier to get an ESA letter online for New York residents than you may think. If you have a qualifying mental health condition, youāll have to virtually meet with a licensed mental health professional (LMHP) who is currently licensed in the Empire State. They will assess you and officially diagnose you with one or more specific mental health disorders. Then, they will compose your legitimate ESA letter and make it official with their signature.Ā
With Pettable by your side, you can get paired with the perfect LMHP to serve your needs. We have vetted health professionals from across the country, giving us an industry-leading team with expertise in mental and emotional health concerns. Youāre guaranteed a successful outcome with your official ESA letter issued by a professional who is licensed in the state of New York. If your letter is denied by a landlord or housing provider, we offer a money-back guarantee, so you have nothing to risk. We can make your pet an official emotional support animal in no time!


Emotional Support Animal Laws in New York
When it comes to living in New York, whether youāre in Buffalo, Long Island, or anywhere in between, individuals with disabilities are allowed to convert their pet into an ESA. The animal doesnāt need any special training, because as an ESA, it isnāt meant to perform the same tasks as a service dog.
However, ESA laws only protect the owner and animal in housing matters. Unlike physical and psychiatric service dogs, ESAs are not considered working animals, so they arenāt subject to the same protections. This means you are not permitted to bring an ESA into public places such as stores, restaurants, shopping centers, and medical facilities.

Emotional Support Animals In New York
In the state of New York, not only are emotional support animals welcomed, but theyāre also recognized as a crucial type of treatment for mental health challenges. Whether itās a canine companion, feline friend, or a scaly sidekick, New York residents have the right to have an ESA, just as long as they have a qualifying condition ā and an ESA letter.Ā
In New York City, the NYC Human Rights Act bolsters the federal protections that prohibit discrimination against any disabled persons, including individuals with assistance animals.Ā
However, ESAs donāt have the same protections in New York as service dogs do, so consider getting a psychiatric service dog (PSD) if you want more benefits that are backed by law.
Emotional Support Animal Registration in New York
Just like the other 49 states, New York does not require registration for either emotional support or psychiatric service animals. As long as you have a legitimate ESA letter, composed and signed by a medical professional, you are allowed to have your ESA in your home without the need to register it. This also goes for ācertification;ā there are no certificates required to have an ESA in your home.

How Do You Qualify For An ESA In New York?
Getting an emotional support animal in New York means you need to connect with a licensed mental health professional who can evaluate your need for an ESA.
The easiest and best way to qualify is to find a clinician who has extensive experience with mental health evaluations as well as expertise with emotional support animals in particular and schedule a consultation.
After completing the quiz and receiving authorization from our clinicians to work with you, you will be matched with an LMHP from your state and will have an over-the-phone consultation with them. Youāll complete a mental health evaluation to determine if you qualify for an ESA. Once one of Pettableās licensed mental health professionals determines whether an ESA is essential to your care and well-being or not theyāll proceed accordingly. If they decide that an ESA is essential to your well-being, they will then write a legitimate ESA letter and receive approval in as little as 24-48 hours.

Benefits of Emotional Support Animals for New York Residents
They Provide Mental and Emotional Encouragementā
Emotional support animals provide comfort to owners with certain mental health issues such as post-traumatic stress disorder (PTSD), anxiety disorders, specific phobias like agoraphobia, and depression.
āAn ESA Provides Social Supportā
Those with mental and emotional disabilities oftentimes need a social companion to meet their emotional and mental health needs. When youāre living alone and experiencing mental issues, having an ESA gives you a reason to go out for a walk, maybe a run, or spend time outdoors. These are all good activities for helping to maintain your mental well-being.
Get Financial Relief from Costly Pet Housing Fees
An emotional support animal (ESA) can help individuals save on pet housing fees because landlords and housing providers must accommodate ESAs under fair housing laws, often waiving pet fees or deposits. This legal protection ensures that individuals with ESAs are not financially penalized for having an animal that provides them with emotional support.
How to Get a Psychiatric Service Dog in New York
Many individuals who struggle with mental health challenges choose to upgrade their pet dog to the position of psychiatric service dog (PSD) rather than an emotional support animal. If you want extra protection from discrimination, this is the right choice for improving your daily life. All you need to do is take our PSD assessment to determine your eligibility.
One of the most important aspects of getting a PSD is training; all service dogs must be trained to perform one or more tasks related to their mental health condition. Thankfully, Pettable offers a convenient and effective online PSD training program that helps you teach your dog from the comfort of your home. Pettable guarantees that youāll be happy with your PSD training ā or your money back. Contact us today to get started!

Why Pettable Is The Best Online ESA Provider?
Pettable is the best provider because we're committed to making sure the process works for you. That means working with the best and most experienced mental health professionals in the ESA letter space, as well as providing a guarantee that your letter will work for you. We back all of this up with outstanding customer support, a renowned legal team, and a commitment to making sure you have an incredible experience.
We broke down the different services offered by every ESA service. And we looked for unbiased reviews from 3rd party sites.
Guarantee*
Consultations
Team
Frequently Asked Questions
Emotional Support Animal Overview
An emotional support animal provides comfort to help relieve a symptom or effect related to a person's disability. Also, there is no animal or breed restrictions for ESA's as long as it is reasonable and justified.
Note that being an emotional support animal is not the same as being a service animal (like seeing-eye dogs). These types of animals have stricter criteria that must be met, including different forms of training such as obedience, public access and disability training. These additional trainings are necessary since service dogs have public access and travel rights, unlike emotional support animals who are only protected under housing rights.
ESA's do not have public access or travel rights, so it's best to check with individual business guidelines to see if they allow ESA's. Additionally, you can train your dog to become a PSD (psychiatric service dog) in order to have public access and travel rights.
The general criteria is to have some emotional or psychological condition that is improved by having an animal that provides support. Conditions may include depression, generalized anxiety, paranoia, insomnia, and others. And remember, Emotional Support Animals do not require special training!
Only a licensed mental health professional is qualified to determine if you meet the criteria. Through our service, you can speak directly with a qualified mental health professional in the state where you reside. Pettable connects you with a licensed mental health professional for a consultation to determine if you qualify for an ESA. Unlike, some less legitimate services, we do not provide letters for fee, but instead we connect you to a professional for an honest evaluation.
Step 1: Once payment is submitted and your appointment is scheduled through our website, you will receive an email to activate your account.
Step 2: Once your account is activated, the process will prompt you to fill out the required forms to give more information to your clinician before your scheduled appointment.
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Step 3: Your assigned clinician will call you at your scheduled appointment time and will let you know if you have qualified. If you've qualified, your clinician will upload your letter in your portal for you to view and print.
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If for any reason you are not approved we will refund your entire purchase.
Get your official ESA Letter
When you take our quiz we collect information to match you with a therapist that has experience with your case and can meet your specific needs.
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Additionally, to our knowledge, Pettable is the only provider that offers a full Money Back Guarantee - meaning if you do not qualify for a letter after your consultation or your landlord does not accept it after filing a complaint with the HUD, then weāll refund 100% of your purchase.
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We have experience with every kind of ESA situation - multiple pets, breed restrictions, weight/size restrictions, traveling across state lines, immediate turnaround, etc. We are confident we can help you with your specific ESA needs and if we can't, we will refund your money 100%. See our Money Back Guarantee FAQ for more information.
We employ a vetted network of licensed and qualified mental health professionals who possess the credentials necessary to write a certified ESAĀ Letter.
Our website is also HIPAAĀ Compliant, ensuring that your information is protected according to nationally mandated federal law.
āPhone Consultation - Our professionals will reach out to you to setup a phone consultation and establish a relationship.This gives our professionals the authority and basis for prescribing you an ESA letter.
āCompliant Letters - The ESA Letter is issued directly from a LMHP with their license number and their contact information included. The letter will come on the professional letterhead of the Licensed Mental Health Professional and contain everything legally required for an ESA prescription within the body of the letter.
No problem, we've got your back!
Our mental health professionals should be able to call your landlord to verify the legitimacy of your letter.
Should your landlord request a validation of your letter, please have them reach out to your therapist using the contact information on your ESA letter.
In the unlikely event that your letter does not work as intended and we've tried to make it work with the landlord we will refund your purchase 100%.
We can turn around an ESA letter in as fast as 24 hours! If you need it this quickly make sure to choose our "Express Service." You can select this option at checkout.
To ensure the fastest turn around possible, it is important that you sign and submit our consent forms.
We have an extensive network of mental health professionals, licensed across states, with wide range of availability and can route you to someone that is able to meet your timeline needs.
Once a consultation is concluded, letters are turned around within 24 hours and most of the time much more quickly than that.
After speaking with a licensed mental health professional and receiving your own ESA Letter, all you need to do is designate which animal will be your specific emotional support animal. It can be any breed or species, whether an existing pet or a new pet you adopt or rescue. You do not need to go to any specific breeder or place to acquire one.
Absolutely! There is research and data that support the theory that animals provide substantial and measurable emotional support. If you're thinking about the benefits of an emotional support animal, you can learn more by researching online or talking to qualified mental health professionals in our network.
Our ESAĀ letters contain the following:
- The official letterhead of the mental health professional.
- Their business, contact information, and signature.
- Their license information which allows anyone to check the status of their license.
- Their confirmation that you meet the definition of a disability and recommendation for an emotional support animal.
The Fair Housing Act requires housing providers such as landlords or management companies to allow the possession of animals that work, provide assistance for, or perform tasks that benefit individuals with qualified medical disabilities āĀ or that provide emotional support to individuals to reduce a symptom or effect of a disability.
The Fair Housing Act also requires individuals, who wish to possess a service or support animal, to follow specific criteria relevant to the type of support needed.
For an emotional support animal, the individual has to speak with a licensed mental health professional in the state they reside and receive a prescription of an ESAĀ Letter in order to qualify.
Although the Fair Housing Act and U.S. Department of Housing and Urban Development does not specify guidance around the issue of ESA letter expiration, we recommend that you renew your ESA letter annually for a few reasons:
- Landlords or property managers may refuse to accept an ESA letter that is expired. Renewing your letter enables you to provide current documentation that verifies your need for an emotional support animal as still relevant.
- Clinicians may not validate an ESA letter that is expired in the event a landlord or property manager reaches out to verify. An annual consultation with a clinician to discuss your needs for an ESA letter is advised in order to keep licensed professional recommendations current.
Renewing your letter is easy through our seamless consultation process.
Federal and state laws require a live consultation over the phone, video, or in person to properly vet and qualify an individual to warrant an ESAĀ Letter.
To ensure our ESA letter are compliant, all of our consultations are conducted live over the phone in order to meet the legal standards set forth and assure the validity of your letter.
Yes. Federal and state laws require a live consultation over the phone, video, or in person to properly vet and qualify an individual to warrant an ESAĀ Letter. Since the letter grants privileges about keeping a pet in a place that otherwise would not allow it, base guidelines must be met to qualify.
Yes. An emotional support animal can be any breed or species as long as it supports an emotional or psychological condition.
Since emotional support animals do not require any training, your childhood pet or newly adopted animal can qualify.
Yes, you can register multiple pets on the same ESAĀ letter. At Pettable we can accommodate up to two pets per letter for no additional charge.
According to the American Disabilities Act your request for multiple animals must be "reasonable".
An example of an unreasonable request is if you want four great danes registered as ESAs and you live in a tiny apartment.
In order to make sure we're meeting the standard of "reasonable" Pettable is able to accommodate up to two pets per letter as long as you meet the criteria to warrant an ESA letter.
At the end of the day it is a judgement call but we want to make sure that you are covered in any situation you're in, which is why we've set this policy.
Once you have a proper ESA Letter, your landlord is required by the Fair Housing Act to allow you to keep your designated emotional support animal with you at your place of residence.
Sometimes landlords create barriers for individuals in attempt to refrain from accommodating legitimate ESA's. If this occurs please reach out to your assigned mental health professional to validate or assist in verifying your legitimate ESA letter.
The most common type of fraud we've seen are in particular sites that claim to certify service animals (different from emotional support animals) without requiring any formal testing or accreditation typical for that process. The US has cracked down on these forms of fraud. Now they will enact hefty fines ā or even jail time ā for caught offenders.
These are the clues you should be on the lookout for to spot a scam: The service does NOT require you to speak with someone live over the phone ā All legitimate ESA Letter providers are required by law to ensure that you speak with a licensed mental health professional over the phone or video. If a service asks you to answer questions using a quiz or "exam" but doesn't ask you to schedule a live consultation afterwards, it is probably a scam. Pettable is not a purchase-diagnosis website, but instead refers you to a licensed professional who conducts a live evaluation and provides a legitimate ESA letter per their professional discretion.