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ESA Letters in North Carolina

An ESA letter guarantees your pet will always be welcome in your home
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How to Get an ESA Letter in North Carolina Online

To receive an emotional support animal (ESA) letter, you must have a live consultation with a licensed mental health professional (LMHP) in your state. Only they can determine whether or not you qualify for an emotional support animal and write you an ESA letter to make it official. 


Fortunately, telehealth services, such as Pettable, have made this process simpler than ever, by allowing you to meet with a clinician licensed in your state without ever having to step foot outside your home. 

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Our fast and simple process:

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3-minute assessment

Answer a few questions about your ESA needs

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Consult with a therapist

We'll match you to a professional in your state

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Receive it within 24 hours of getting approved *

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We'll help with any extra forms you need signed and our therapists are available to talk to your landlord anytime, for an additional fee.

* For California residents, effective January 1, 2022, new law AB 468 requires those seeking an ESA letter for dogs to establish a client-provider relationship with the individual for at least 30 days prior to providing documentation, which will result in having two consultations before qualifying.

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If your ESA Letter is not approved, we will refund 100% of your payment.

Emotional Support Animals in North Carolina

Recognizing the important role an emotional support animal can play in a person's mental health treatment plan, North Carolina has laws and policies in force to protect your rights and privileges as an ESA owner. These include the assurance that you can live anywhere with your emotional support animal, provided you have an official ESA letter for housing.

ESA Laws in North Carolina

North Carolina law, like many other states, requires accommodation for service animals in most places. Emotional support animals, however, are not always afforded this same protection. 


For example, with recent changes to the Air Carrier Access Act (ACAA), emotional support animals are no longer required to be admitted in the cabin for a flight. Sevice animals are still accommodated, but for ESAs, the decision is at the discretion of each airline. Call ahead of time and ask if they might be willing to admit you and your support animal. If not, your ESA can fly with you as a pet, or you may consider having them trained to be a psychiatric service animal. 


When it comes to places of employment, the policies are largely the same. Employers are under no obligation to allow you to bring your emotional support animal to work. However, some workplaces may be understanding of your situation and, provided you present your ESA letter, may be willing to compromise. 


In other public places, it's always a good idea to show your ESA letter and ask the establishment if they'll allow your animal to enter. If not, you might want to stick to places that already have pet-friendly environments. 


Luckily, the federal Fair Housing Act (FHA) and the Americans with Disabilities Act (ADA) prohibit housing providers from turning down a potential tenant for owning either a service animal or an emotional support animal. In North Carolina, you must present your ESA letter, along with a written request for reasonable accommodation. As long you provide both of those things, the landlord must make reasonable accommodation for you to live with your assistance animal. This is the case regardless of their usual pet policy, breed or weight restrictions, or pet fees. 

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How Do You Qualify for an ESA in North Carolina? 

To be eligible for an emotional support animal in North Carolina, a mental health professional licensed in your state must assess your symptoms and determine whether you have a qualifying mental health condition. They also must conclude that you have a disability-related need for an ESA, meaning it alleviates a symptom of your condition simply by providing a comforting presence. 

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Why Pettable? 

Because Pettable provides a thorough, legitimate, customer-focused process. With a top-notch legal team, you can rest assured that Pettable's transparent ESA and PSD letter-writing service is in alignment with both federal and state laws every step of the way. And we're so confident in our team of world-class mental health professionals (licensed in every state throughout the country), that we offer a satisfaction guarantee: the ESA or PSD letter your LMHP writes will work for you, or your money back.

Why Pettable?


1. We Guarantee Our Letters Will Work For You
We believe you should not have to worry about your letter working or not. That's why at Pettable we offer a satisfaction guarantee - meaning your letter works or you get your money back.

2. World Class Mental Health Professionals
We have built a team of world class mental health professionals who can write you a PSD Letter prescription guaranteed to work anywhere you go.

3. Unparalleled Customer Support
We know getting your animal approved to travel or live with you can be stressful, which is why we invest so much in our team of dedicated support specialists to make sure you are always taken care of and have the support you need!

4. Licensed in all 50 states
Our network of mental health professionals is deep and spans across the entire country. Additionally, we have a deep team of mental health professionals to make sure we can meet any timeline.

5. Best In Class Legal Support
We are here to make sure your housing and travel needs are taken care of so you don't worry. Our legal team is dedicated to having your back should you need it!

6. Human Connection & Legitimate Evaluations
In order for your letter to work you need to have a live consultation with a mental health professional. At Pettable we make sure our clinicians adhered to HUD standards and conduct consultations over the phone to get to know you and your mental health situation well.

Why Pettable is the Best Online ESA Provider in North Carolina

We compared our services and real customer reviews to those of other major ESA providers online, and you can see our results in the chart below. 


What sets us apart? A transparent process, superior legal support and customer service, live consultations, and our satisfaction guarantee.

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Reviews

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Verified Reviews: 4.8/5
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Trust Pilot: 4.7/5
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Facebook: 4.6/5
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What our pet parents are saying

Verified customers. Real reviews.
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I had an incredible experience with Pettable. I had just moved and was looking for a new therapist, but knew an ESA would really help me with the transition, so I came to Pettable to get documentation so I didn’t have to wait months to get approval from my landlord to bring a pet home. The process was straightforward, timely, and made me feel so valid in my journey. Now I am raising a puppy and never been happier and healthier! I can’t recommend Pettable enough! 
“The process was straightforward, timely, and made me feel so valid in my journey.
Maddee W. Dog parent
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5.0
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My pup provides relief in stressful situations, particularly when I'm away on necessary travel. Pettable was an amazing resource, connecting me with a therapist who listened to my situation and provided advice above and beyond. I could hear Rhiana's compassion over our call and appreciated her patience. Grateful for this service!"
“I could hear Rhiana's compassion over our call and appreciated her patience.
Austin K. Dog parent
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5.0
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You were very attentive and I’m very satisfied with the provider I was assigned with, thank you again for helping relieve the stress of not being able to take my furry baby to our new home."
“Thank you again for helping relieve the stress.
Lauren M. Cat parent
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5.0
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Meet Our Top Licensed Clinicians

Jennifer Bronsnick

MSW, LCSW

Jennifer Bronsnick is a Licensed Clinical Social Worker, Anxiety Treatment Specialist, & Heartmath Certified Trainer. She provides customized workshops and trainings to working professionals and teams to help build resilience and reduce stress with practical strategies.

Emilie Kay

MSW, LCSW

I graduated with a Master of Social Work (MSW) from the University of Wisconsin-Milwaukee before obtaining my Licensed Clinical Social Worker (LCSW) in 2021. I have eight years of experience in the mental health field working in and with various populations, including case management, intake coordination, and residential, inpatient, and outpatient programs. I am certified in Brainspotting to help individuals deeply process negative emotions and trauma/significant life events. Additionally, I utilize Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT), Motivational Interviewing (MI), and safety planning in sessions/groups.

Kassie Claughton

LCSW, Clinical Social Work/Therapist

I offer extensive experience supporting individuals in both outpatient and residential settings in the fields of social work and mental health. I am also a Certified Clinical Trauma Professional, Certified Alcohol & Drug Counselor-II, Substance Abuse Professional, Certified First Responder Counselor, and Board-Certified Telemental Health Provider.

Marvy Beckman

LCSW

As a clinical social worker, I have been able to work within multiple types of settings, such as hospitals, community centers, and family welfare. I enjoy having the clinical and administrative experience to holistically serve those I work with.

Frequently Asked Questions

Emotional Support Animal Overview
What would count as an emotional support animal?
How do I know if I qualify for an Emotional Support Animal?
What does the ESA process look like at Pettable?
How do I know my letter will work?
Can you confirm that this is legal?
What makes your ESA Letters legitimate?
What happens if my landlord wants to validate that my letter is legitimate?
How long does the process take from start to finish and how quickly will I get my ESA letter?
If I qualify, how would I go about getting an emotional support animal?
Are there benefits to having an Emotional Support Animal?
What is on your ESA letter?
I'm not familiar with the Fair Housing Act – what is it?
Do I need to renew my ESA letter?
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To get an ESA Letter, do I have to talk with a mental health professional?
Would an existing pet qualify as an Emotional Support Animal?
Can I qualify multiple pets with the same ESA letter?
My landlord says I can't keep my pet despite having a legitimate ESA letter. What do I do?
What does an ESA Letter let me do?
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Are there scams out there I need to be aware of?

Life feels so much better with an emotional support animal.

At Pettable, we understand at a personal level the positive impact an animal can have on your life.

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