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ESA Letters in North Carolina

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How to Get an ESA Letter in North Carolina Online

To receive an emotional support animal (ESA) letter, you must have a live consultation with a licensed mental health professional (LMHP) in your state. Only they can determine whether or not you qualify for an emotional support animal and write you an ESA letter to make it official. 


Fortunately, telehealth services, such as Pettable, have made this process simpler than ever, by allowing you to meet with a clinician licensed in your state without ever having to step foot outside your home. 

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Our fast and simple process:

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3-minute assessment

Answer a few questions about your ESA needs

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Consult with a therapist

We'll match you to a professional in your state

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Receive it within 24 hours of getting approved

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We'll help with any extra forms you need signed and our therapists are available to talk to your landlord anytime.

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If your ESA Letter is not approved, we will refund 100% of your payment.

Emotional Support Animals in North Carolina

Recognizing the important role an emotional support animal can play in a person's mental health treatment plan, North Carolina has laws and policies in force to protect your rights and privileges as an ESA owner. These include the assurance that you can live anywhere with your emotional support animal, provided you have an official ESA letter for housing.

ESA Laws in North Carolina

North Carolina law, like many other states, requires accommodation for service animals in most places. Emotional support animals, however, are not always afforded this same protection. 


For example, with recent changes to the Air Carrier Access Act (ACAA), emotional support animals are no longer required to be admitted in the cabin for a flight. Sevice animals are still accommodated, but for ESAs, the decision is at the discretion of each airline. Call ahead of time and ask if they might be willing to admit you and your support animal. If not, your ESA can fly with you as a pet, or you may consider having them trained to be a psychiatric service animal. 


When it comes to places of employment, the policies are largely the same. Employers are under no obligation to allow you to bring your emotional support animal to work. However, some workplaces may be understanding of your situation and, provided you present your ESA letter, may be willing to compromise. 


In other public places, it's always a good idea to show your ESA letter and ask the establishment if they'll allow your animal to enter. If not, you might want to stick to places that already have pet-friendly environments. 


Luckily, the federal Fair Housing Act (FHA) and the Americans with Disabilities Act (ADA) prohibit housing providers from turning down a potential tenant for owning either a service animal or an emotional support animal. In North Carolina, you must present your ESA letter, along with a written request for reasonable accommodation. As long you provide both of those things, the landlord must make reasonable accommodation for you to live with your assistance animal. This is the case regardless of their usual pet policy, breed or weight restrictions, or pet fees. 

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How Do You Qualify for an ESA in North Carolina? 

To be eligible for an emotional support animal in North Carolina, a mental health professional licensed in your state must assess your symptoms and determine whether you have a qualifying mental health condition. They also must conclude that you have a disability-related need for an ESA, meaning it alleviates a symptom of your condition simply by providing a comforting presence. 

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Why Pettable?

1. We Guarantee Our Letters Will Work For You
We believe you should not have to worry about your letter working or not. That's why at Pettable we offer a satisfaction guarantee - meaning your letter works or you get your money back.

2. World Class Mental Health Professionals
We have built a team of world class mental health professionals who can write you a PSD Letter prescription guaranteed to work anywhere you go.

3. Unparalleled Customer Support
We know getting your animal approved to travel or live with you can be stressful, which is why we invest so much in our team of dedicated support specialists to make sure you are always taken care of and have the support you need!

4. Licensed in all 50 states
Our network of mental health professionals is deep and spans across the entire country. Additionally, we have a deep team of mental health professionals to make sure we can meet any timeline.

5. Best In Class Legal Support
We are here to make sure your housing and travel needs are taken care of so you don't worry. Our legal team is dedicated to having your back should you need it!

6. Human Connection & Legitimate Evaluations
In order for your letter to work you need to have a live consultation with a mental health professional. At Pettable we make sure our clinicians adhered to HUD standards and conduct consultations over the phone to get to know you and your mental health situation well.

Why Pettable is the Best Online ESA Provider in North Carolina

We compared our services and real customer reviews to those of other major ESA providers online, and you can see our results in the chart below. 


What sets us apart? A transparent process, superior legal support and customer service, live consultations, and our satisfaction guarantee.

Satisfaction Guarantee

Live Consultations

Transparent Team

Legal Support

Reviews

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Verified Reviews: 4.8/5
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Google: 4.4/5
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Trust Pilot: 4.7/5
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Facebook: 4.6/5
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*review chart on how Pettable stacks up vs. the rest

What our pet parents are saying

Verified customers. Real reviews.
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I had an incredible experience with Pettable. I had just moved and was looking for a new therapist, but knew an ESA would really help me with the transition, so I came to Pettable to get documentation so I didn’t have to wait months to get approval from my landlord to bring a pet home. The process was straightforward, timely, and made me feel so valid in my journey. Now I am raising a puppy and never been happier and healthier! I can’t recommend Pettable enough! 
“The process was straightforward, timely, and made me feel so valid in my journey.
Maddee W. Dog parent
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5.0
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My pup provides relief in stressful situations, particularly when I'm away on necessary travel. Pettable was an amazing resource, connecting me with a therapist who listened to my situation and provided advice above and beyond. I could hear Rhiana's compassion over our call and appreciated her patience. Grateful for this service!"
“I could hear Rhiana's compassion over our call and appreciated her patience.
Austin K. Dog parent
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5.0
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You were very attentive and I’m very satisfied with the provider I was assigned with, thank you again for helping relieve the stress of not being able to take my furry baby to our new home."
“Thank you again for helping relieve the stress.
Lauren M. Cat parent
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5.0
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Meet our Selected Therapists

Headshot of therapist: Bolutife
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19 Reviews

Bolutife "Bolu", LCSW-S, MPA

Licensed Therapist
Equipped with over 13 years, Bolu has worked with various populations (adolescents, couples, families, and adults), but finds passion in working with the BIPOC community suffering from trauma.

Headshot of therapist: Shaunae
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19 Reviews

Shaunae, M.S., LPC

Licensed Therapist
I have worked in the mental health field for 10 years with experience across diverse populations and communities. I’m dedicated to ensuring the best care possible.

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32 Reviews

Michael, LPC, LCDC

Licensed Therapist
I graduated from UT Dallas with my BA in Psychology, University of the Southwest with my MS in counseling, and California Southern University with my PsyD in Psychology, but have been an LPC and LCDC since 2011.

Headshot of therapist: Jasmine
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32 Reviews

Jasmine, LCMHC

Licensed Therapist
I graduated with a BA in Political Science and a minor in Psychology. I completed my Masters in Clinical Mental Health Counseling. Since graduating, I have been working in private practice.

Headshot of therapist: Rhiana
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29 Reviews

Rhiana, MA, LPC, LAC

Licensed Professional Counselor
I primarily work with people experiencing homelessness. I began doing emotional support evaluations to increase housing access to all.

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23 Reviews

Melissa, LCSW

Licensed Clinical Social Worker
I'm a Licensed Clinical Social Worker and Certified Substance Abuse Counselor. I graduated from the Catholic University's National Catholic School of Social Service with a Master of Social Work.

Frequently Asked Questions

Emotional Support Animal Overview
What is an emotional support animal?
What's the difference between an ESA and a service animal?
How can I get an ESA letter for housing in North Carolina?

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