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Cat Parent
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How to Get an ESA Letter in Ohio Online
At Pettable, we make getting an ESA letter online easy for Ohio residents. To get started, take our online ESA assessment so we can determine your eligibility before we connect you with a licensed mental health professional (LMHP) certified in the Buckeye State. Next, your LMHP will evaluate you and officially diagnose your condition before issuing you a legitimate ESA letter recognized by the state of Ohio — which you will receive within 24-48 hours of your approval.
ESA Laws in Ohio
Federal laws with respect to emotional support animals are also in force in Ohio. The state also fines any individual who falsely claims to have an assistance animal.
On the rest of the page, we'll dive deeper into specific Ohio laws regarding housing, travel, employment, and public access for ESAs. Let's explore all of your benefits, protections, and rights as owner of an emotional support animal in Ohio.
Emotional Support Animals in Ohio
Anyone with an emotional or mental disability may be eligible for an emotional support animal in Ohio.
Ohio acknowledges the challenges of mental health struggles and the benefits for many of having an emotional support animal as part of a treatment plan. Because of this, they have approachable laws and policies in place to protect the rights of emotional support animals and their owners.
Ohio Emotional Support Animal Travel Laws
When it comes to taking off from an Ohio airport into the skies, an emotional support animal doesn’t have any special privileges. Due to changes in the Air Carrier Access Act (ACAA), ESAs aren’t considered service animals, making them subject to an airline’s pet policies. However, individual air carriers may make exceptions at their discretion, so it’s always a great idea to contact your airline ahead of time just in case.
Ohio Fair Housing & Employment Act
At this time, there is no law in Ohio requiring employers to accommodate an emotional support animal. However, under the Americans with Disabilities Act, they must not discriminate against an employee for their disability and are required to accept trained service dogs or psychiatric service dogs.
Some employers may be lenient in this regard. If you feel you'd benefit from your ESA accompanying you to work, bring your ESA letter and ask your HR team if you could work something out together.

How Do You Qualify for an Emotional Support Animal in Ohio?
To get an emotional support animal (ESA) in Ohio, you must have a qualifying mental health or emotional disorder that is alleviated by the presence of your pet. Although it doesn’t come with all the perks of a psychiatric service dog (PSD), owning an ESA can make a significant difference in a disabled person’s life. Any mental health condition may qualify, but an example of potential qualifying mental health conditions include:
- Depression
- Anxiety or panic disorder
- Bipolar disorder
- Post-traumatic stress disorder
- Attention-deficit/hyperactivity disorder (ADHD)
- Schizophrenia
However, to get your ESA letter in Ohio, you’ll need to be evaluated by a licensed mental health professional (LMHP) certified specifically in the Buckeye State. That letter must include the provider’s name, license number, official letterhead, diagnosis, and the symptoms your ESA alleviates.

Benefits of an Emotional Support Animal for Ohio Residents
They Provide Support for Your Mental Health
If you’ve been struggling with mental health challenges, an ESA can make a world of difference. Pet lovers know how their animals’ love and affection can positively impact their lives, and that includes helping them through bouts of depression, anxiety, and excessive stress.
They Give You a Healthy Routine
When you have a mental health disorder, motivation can be a major struggle. Taking care of an ESA can give you a routine to follow, with activities such as a daily walk with your dog, cleaning the cage for your hamster, or feeding your slithering snake. Your ESA depends on you — and that can provide you with all the motivation you need.
You Can Live Anywhere With Your ESA
When you have an official ESA letter, your assistance animal can double as your roommate. Not only can an ESA bypass “no pet” policies, but your ESA letter also compels landlords to waive any pet-related fees. As long as you and your animal behave, you’ll be able to enjoy movie nights and morning snuggles with your ESA.
How to Get a Psychiatric Service Dog in Ohio
If you think a psychiatric service dog (PSD) will benefit your life even more than an ESA, Pettable has you covered. First, complete our online PSD assessment and make a telehealth appointment with one of our Ohio-certified LMHPs. Next, your assistance animal needs to learn how to perform tasks specific to your mental health diagnosis, so enroll in Pettable’s convenient and trusted online PSD training program. The flexibility of our training program fits your needs and schedule, so you and your canine companion can start accompanying you wherever you need them. We’ll even issue you a PSD letter after your dog is fully trained, so there’s no doubt your furry friend is a qualified service dog.

Why Pettable is the Best Online ESA Provider in Ohio
Pettable is the best provider because we're committed to making sure the process works for you. That means working with the best and most experienced mental health professionals in the ESA letter space, as well as providing a guarantee that your letter will work for you. We back all of this up with outstanding customer support, and a commitment to making sure you have an incredible experience.
We broke down the different services offered by every ESA service. And we looked for unbiased reviews from 3rd party sites.
Guarantee*
Consultations
Team
Frequently Asked Questions
Emotional Support Animal Overview
An emotional support animal provides comfort to help relieve a symptom or effect related to a person's disability. Also, there is no animal or breed restrictions for ESA's as long as it is reasonable and justified.
Note that being an emotional support animal is not the same as being a service animal (like seeing-eye dogs). These types of animals have stricter criteria that must be met, including different forms of training such as obedience, public access and disability training. These additional trainings are necessary since service dogs have public access and travel rights, unlike emotional support animals who are only protected under housing rights.
ESA's do not have public access or travel rights, so it's best to check with individual business guidelines to see if they allow ESA's. Additionally, you can train your dog to become a PSD (psychiatric service dog) in order to have public access and travel rights.
The general criteria is to have some emotional or psychological condition that is improved by having an animal that provides support. Conditions may include depression, generalized anxiety, paranoia, insomnia, and others. And remember, Emotional Support Animals do not require special training!
Only a licensed mental health professional is qualified to determine if you meet the criteria. Through our service, you can speak directly with a qualified mental health professional in the state where you reside. Pettable connects you with a licensed mental health professional for a consultation to determine if you qualify for an ESA. Unlike, some less legitimate services, we do not provide letters for fee, but instead we connect you to a professional for an honest evaluation.
Step 1: Once payment is submitted and your appointment is scheduled through our website, you will receive an email to activate your account.
Step 2: Once your account is activated, the process will prompt you to fill out the required forms to give more information to your clinician before your scheduled appointment.
Step 3: Your assigned clinician will call you at your scheduled appointment time and will let you know if you have qualified. If you've qualified, your clinician will upload your letter in your portal for you to view and print.
If for any reason you are not approved we will refund your entire purchase.
Get your official ESA Letter
When you take our quiz we collect information to match you with a therapist that has experience with your case and can meet your specific needs.
Additionally, to our knowledge, Pettable is the only provider that offers a full Money Back Guarantee - meaning if you do not qualify for a letter after your consultation or your landlord does not accept it after filing a complaint with the HUD, then we’ll refund 100% of your purchase.
We have experience with every kind of ESA situation - multiple pets, breed restrictions, weight/size restrictions, traveling across state lines, immediate turnaround, etc. We are confident we can help you with your specific ESA needs and if we can't, we will refund your money 100%. See our Money Back Guarantee FAQ for more information.
We employ a vetted network of licensed and qualified mental health professionals who possess the credentials necessary to write a certified ESA Letter.
Our website is also HIPAA Compliant, ensuring that your information is protected according to nationally mandated federal law.
Phone Consultation - Our professionals will reach out to you to setup a phone consultation and establish a relationship.This gives our professionals the authority and basis for prescribing you an ESA letter.
Compliant Letters - The ESA Letter is issued directly from a LMHP with their license number and their contact information included. The letter will come on the professional letterhead of the Licensed Mental Health Professional and contain everything legally required for an ESA prescription within the body of the letter.
No problem, we've got your back!
Our mental health professionals should be able to call your landlord to verify the legitimacy of your letter.
Should your landlord request a validation of your letter, please have them reach out to your therapist using the contact information on your ESA letter.
In the unlikely event that your letter does not work as intended and we've tried to make it work with the landlord we will refund your purchase 100%.
We can turn around an ESA letter in as fast as 24 hours! If you need it this quickly make sure to choose our "Express Service." You can select this option at checkout.
To ensure the fastest turn around possible, it is important that you sign and submit our consent forms.
We have an extensive network of mental health professionals, licensed across states, with wide range of availability and can route you to someone that is able to meet your timeline needs.
Once a consultation is concluded, letters are turned around within 24 hours and most of the time much more quickly than that.
After speaking with a licensed mental health professional and receiving your own ESA Letter, all you need to do is designate which animal will be your specific emotional support animal. It can be any breed or species, whether an existing pet or a new pet you adopt or rescue. You do not need to go to any specific breeder or place to acquire one.
Absolutely! There is research and data that support the theory that animals provide substantial and measurable emotional support. If you're thinking about the benefits of an emotional support animal, you can learn more by researching online or talking to qualified mental health professionals in our network.
Our ESA letters contain the following:
- The official letterhead of the mental health professional.
- Their business, contact information, and signature.
- Their license information which allows anyone to check the status of their license.
- Their confirmation that you meet the definition of a disability and recommendation for an emotional support animal.
The Fair Housing Act requires housing providers such as landlords or management companies to allow the possession of animals that work, provide assistance for, or perform tasks that benefit individuals with qualified medical disabilities – or that provide emotional support to individuals to reduce a symptom or effect of a disability.
The Fair Housing Act also requires individuals, who wish to possess a service or support animal, to follow specific criteria relevant to the type of support needed.
For an emotional support animal, the individual has to speak with a licensed mental health professional in the state they reside and receive a prescription of an ESA Letter in order to qualify.
Although the Fair Housing Act and U.S. Department of Housing and Urban Development does not specify guidance around the issue of ESA letter expiration, we recommend that you renew your ESA letter annually for a few reasons:
- Landlords or property managers may refuse to accept an ESA letter that is expired. Renewing your letter enables you to provide current documentation that verifies your need for an emotional support animal as still relevant.
- Clinicians may not validate an ESA letter that is expired in the event a landlord or property manager reaches out to verify. An annual consultation with a clinician to discuss your needs for an ESA letter is advised in order to keep licensed professional recommendations current.
Renewing your letter is easy through our seamless consultation process.
Federal and state laws require a live consultation over the phone, video, or in person to properly vet and qualify an individual to warrant an ESA Letter.
To ensure our ESA letter are compliant, all of our consultations are conducted live over the phone in order to meet the legal standards set forth and assure the validity of your letter.
Yes. Federal and state laws require a live consultation over the phone, video, or in person to properly vet and qualify an individual to warrant an ESA Letter. Since the letter grants privileges about keeping a pet in a place that otherwise would not allow it, base guidelines must be met to qualify.
Yes. An emotional support animal can be any breed or species as long as it supports an emotional or psychological condition.
Since emotional support animals do not require any training, your childhood pet or newly adopted animal can qualify.
Yes, you can register multiple pets on the same ESA letter. At Pettable we can accommodate up to two pets per letter for no additional charge.
According to the American Disabilities Act your request for multiple animals must be "reasonable".
An example of an unreasonable request is if you want four great danes registered as ESAs and you live in a tiny apartment.
In order to make sure we're meeting the standard of "reasonable" Pettable is able to accommodate up to two pets per letter as long as you meet the criteria to warrant an ESA letter.
At the end of the day it is a judgement call but we want to make sure that you are covered in any situation you're in, which is why we've set this policy.
Once you have a proper ESA Letter, your landlord is required by the Fair Housing Act to allow you to keep your designated emotional support animal with you at your place of residence.
Sometimes landlords create barriers for individuals in attempt to refrain from accommodating legitimate ESA's. If this occurs please reach out to your assigned mental health professional to validate or assist in verifying your legitimate ESA letter.
The most common type of fraud we've seen are in particular sites that claim to certify service animals (different from emotional support animals) without requiring any formal testing or accreditation typical for that process. The US has cracked down on these forms of fraud. Now they will enact hefty fines – or even jail time – for caught offenders.
These are the clues you should be on the lookout for to spot a scam: The service does NOT require you to speak with someone live over the phone – All legitimate ESA Letter providers are required by law to ensure that you speak with a licensed mental health professional over the phone or video. If a service asks you to answer questions using a quiz or "exam" but doesn't ask you to schedule a live consultation afterwards, it is probably a scam. Pettable is not a purchase-diagnosis website, but instead refers you to a licensed professional who conducts a live evaluation and provides a legitimate ESA letter per their professional discretion.