Thanks to the growing availability of telehealth services such as Pettable, getting an emotional support animal (ESA) letter online has never been easier. From the comfort of your own home, you can connect with a licensed mental health professional (LMHP) authorized to practice in Rhode Island. If your therapist determines that you qualify for an emotional support animal, they'll write you an ESA prescription (also known as an ESA letter) that you can use for housing and other purposes.
Answer a few questions about your ESA needs
We'll match you to a professional in your state
Receive it within 24 hours of getting approved *
We'll help with any extra forms you need signed and our therapists are available to talk to your landlord anytime.
* For California residents, effective January 1, 2022, new law AB 468 requires those seeking an ESA letter for dogs to establish a client-provider relationship with the individual for at least 30 days prior to providing documentation, which will result in having two consultations before qualifying.
If you are one of the millions of Americans dealing with mental health challenges, you may stand to benefit from the presence of an emotional support animal in your life. Thankfully, both Rhode Island law and federal law recognize that an ESA can be an invaluable asset to one’s emotional well-being and overall quality of life, and protect your right to full and equal access to housing with your emotional support animal – even in “no pets” properties.
As in all U.S. states, housing regulations in Rhode Island must be in line with the federal Fair Housing Act (FHA) and the Americans with Disabilities Act (ADA). These laws offer certain protections to owners of personal assistance animals (i.e., service animals or emotional support animals). Specifically, housing providers must make reasonable accommodations not only for service animals, but also for emotional support animals, as long as the tenant can present a valid ESA letter. Furthermore, the property owner cannot impose any additional fees or weight or breed restrictions on ESA owners, regardless of their usual pet policies.
Beyond housing regulations, however, there are very different rules for emotional support animals than for service animals. Unlike service animals, emotional support animals are not guaranteed access to most public places (e.g., shops, restaurants, theaters, hotels, and workplaces). Instead, if you want your ESA to accompany you to a certain establishment, you must ask the owner or manager (or your boss) for permission. It is entirely at their discretion to decide whether they will admit your companion animal. Bringing your ESA letter can help strengthen your case, although it is by no means a guarantee.
Under the terms of the Air Carrier Access Act, similar rules apply to commercial aircraft. If you would like your ESA to fly with you, you should contact the airline in plenty of time before your scheduled travel date. If you explain your situation and offer to show your ESA letter, they may make a special allowance for you. If not, your emotional support animal may still be able to fly with you as a regular pet, subject to the airline’s usual policies and fees.
Only a licensed mental health professional can determine whether you meet the eligibility criteria for an emotional support animal in Rhode Island. For your ESA to be granted official status, your therapist must conclude that you have an emotional or mental disability that significantly affects your daily life and inhibits major life activities. If this is the case, your LMHP can make an emotional support animal an official part of your treatment plan.
At Pettable, we have absolute confidence in our unparalleled staff of mental health professionals, our incredible customer support team, and our straightforward ESA approval process that is fully compliant with all state and federal laws. In fact, we're so confident in our services that we offer a 100% customer satisfaction guarantee. If your ESA or psychiatric service dog (PSD) letter doesn’t work for your housing needs, we'll provide you with a full refund.
1. We Guarantee Our Letters Will Work For You
We believe you should not have to worry about your letter working or not. That's why at Pettable we offer a satisfaction guarantee - meaning your letter works or you get your money back.
2. World Class Mental Health Professionals
We have built a team of world class mental health professionals who can write you a PSD Letter prescription guaranteed to work anywhere you go.
3. Unparalleled Customer Support
We know getting your animal approved to travel or live with you can be stressful, which is why we invest so much in our team of dedicated support specialists to make sure you are always taken care of and have the support you need!
4. Licensed in all 50 states
Our network of mental health professionals is deep and spans across the entire country. Additionally, we have a deep team of mental health professionals to make sure we can meet any timeline.
5. Best In Class Legal Support
We are here to make sure your housing and travel needs are taken care of so you don't worry. Our legal team is dedicated to having your back should you need it!
6. Human Connection & Legitimate Evaluations
In order for your letter to work you need to have a live consultation with a mental health professional. At Pettable we make sure our clinicians adhered to HUD standards and conduct consultations over the phone to get to know you and your mental health situation well.
It's easy to see that Pettable is a cut above the rest – especially when you look at our services and customer ratings side by side with those of our competitors. See for yourself how we compare to other major online ESA letter providers.
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Bolutife "Bolu", LCSW-S, MPA
Equipped with over 13 years, Bolu has worked with various populations (adolescents, couples, families, and adults), but finds passion in working with the BIPOC community suffering from trauma.
Shaunae, M.S., LPC
I have worked in the mental health field for 10 years with experience across diverse populations and communities. I’m dedicated to ensuring the best care possible.
Michael, LPC, LCDC
I graduated from UT Dallas with my BA in Psychology, University of the Southwest with my MS in counseling, and California Southern University with my PsyD in Psychology, but have been an LPC and LCDC since 2011.
I graduated with a BA in Political Science and a minor in Psychology. I completed my Masters in Clinical Mental Health Counseling. Since graduating, I have been working in private practice.
Rhiana, MA, LPC, LAC
Licensed Professional Counselor
I primarily work with people experiencing homelessness. I began doing emotional support evaluations to increase housing access to all.
Licensed Clinical Social Worker
I'm a Licensed Clinical Social Worker and Certified Substance Abuse Counselor. I graduated from the Catholic University's National Catholic School of Social Service with a Master of Social Work.