The process of obtaining an emotional support animal (ESA) letter always begins with a consultation with a licensed mental health professional (LMHP) who is authorized to practice in your state. Thanks to the growth of online health platforms such as Pettable, the ESA approval process has become significantly easier and more convenient. You can meet with an LMHP from the comfort of your own home, and then obtain an ESA letter once they verify your eligibility.
Answer a few questions about your ESA needs
We'll match you to a professional in your state
Receive it within 24 hours of getting approved *
We'll help with any extra forms you need signed and our therapists are available to talk to your landlord anytime, for an additional fee.
* For California residents, effective January 1, 2022, new law AB 468 requires those seeking an ESA letter for dogs to establish a client-provider relationship with the individual for at least 30 days prior to providing documentation, which will result in having two consultations before qualifying.
Anyone in Tennessee struggling with their mental health has the potential to qualify for an emotional support animal. Tennessee state law and federal law recognize the therapeutic value of assistance animals, and protect the rights of ESA owners to equal access to housing.
Public places such as shops, restaurants, and hotels are legally required to admit service animals alongside their owners. However, there is no obligation for them to accept emotional support animals – even those with valid ESA letters. This includes workplaces, as well as commercial airline flights (under the terms of the Air Carrier Access Act). If you would like to visit an establishment that is not overtly pet-friendly, your best option is to ask in advance whether they would be willing to admit your emotional support animal. If you can present a legitimate ESA letter to the person in charge, they may be more likely to accommodate you, although there is no guarantee of this. For air travel, be prepared for the airline to insist on treating your emotional support animal as a regular pet, subject to their usual fees and policies.
Thankfully, when it comes to housing, the federal Fair Housing Act (FHA) and the Americans with Disabilities Act (ADA) have ESA owners covered. As long as you have an official ESA letter, your housing provider must make reasonable accommodations for your emotional support animal to live with you. They are also prohibited from charging pet fees and imposing weight or breed restrictions on emotional support animals.
If a licensed mental health professional determines that you have an emotional disability or mental health condition, they can confirm your eligibility for an emotional support animal. Your LMHP can make an emotional support animal a component of your mental health treatment plan and issue you an ESA letter to make it official.
When you receive a psychiatric service dog (PSD) or ESA letter from one of our world-class therapists, you can trust that it will work for you. If you encounter a problem, our legal team and customer service representatives are ready to help resolve any issues with your ESA housing request. And in the unlikely event that your letter still doesn’t meet your needs, you’ll get a full refund for our services.
1. We Guarantee Our Letters Will Work For You
We believe you should not have to worry about your letter working or not. That's why at Pettable we offer a satisfaction guarantee - meaning your letter works or you get your money back.
2. World Class Mental Health Professionals
We have built a team of world class mental health professionals who can write you a PSD Letter prescription guaranteed to work anywhere you go.
3. Unparalleled Customer Support
We know getting your animal approved to travel or live with you can be stressful, which is why we invest so much in our team of dedicated support specialists to make sure you are always taken care of and have the support you need!
4. Licensed in all 50 states
Our network of mental health professionals is deep and spans across the entire country. Additionally, we have a deep team of mental health professionals to make sure we can meet any timeline.
5. Best In Class Legal Support
We are here to make sure your housing and travel needs are taken care of so you don't worry. Our legal team is dedicated to having your back should you need it!
6. Human Connection & Legitimate Evaluations
In order for your letter to work you need to have a live consultation with a mental health professional. At Pettable we make sure our clinicians adhered to HUD standards and conduct consultations over the phone to get to know you and your mental health situation well.
We’re confident that Pettable is the best online ESA letter provider in your state. Have a look at our services – live video consultations with LMHPs, a straightforward ESA approval process that complies with all Tennessee and federal laws, and a 100% customer satisfaction guarantee – and see how they compare with what our competitors have to offer.
Money Back Guarantee*
Bolutife "Bolu", LCSW-S, MPA
Equipped with over 13 years, Bolu has worked with various populations (adolescents, couples, families, and adults), but finds passion in working with the BIPOC community suffering from trauma.
Shaunae, M.S., LPC
I have worked in the mental health field for 10 years with experience across diverse populations and communities. I’m dedicated to ensuring the best care possible.
Michael, LPC, LCDC
I graduated from UT Dallas with my BA in Psychology, University of the Southwest with my MS in counseling, and California Southern University with my PsyD in Psychology, but have been an LPC and LCDC since 2011.
I graduated with a BA in Political Science and a minor in Psychology. I completed my Masters in Clinical Mental Health Counseling. Since graduating, I have been working in private practice.
Rhiana, MA, LPC, LAC
Licensed Professional Counselor
I primarily work with people experiencing homelessness. I began doing emotional support evaluations to increase housing access to all.
Licensed Clinical Social Worker
I'm a Licensed Clinical Social Worker and Certified Substance Abuse Counselor. I graduated from the Catholic University's National Catholic School of Social Service with a Master of Social Work.