Orlando, Florida is a dynamic city known for its theme parks, vibrant culture, and growing population of students, families, and retirees. While the city offers endless entertainment and sunny skies, residents also face stress from fast-paced lifestyles, seasonal work patterns, and housing limitations. An emotional support animal (ESA) can provide essential emotional relief while offering legal protections for pet owners navigating housing restrictions.
Pettable is a trusted provider of ESA letters that meet Florida's legal standards. Our fully online ESA letter process connects you with licensed Florida therapists, ensuring your ESA letter is legitimate and compliant—valid for landlords and property managers across Orlando.
Pettable’s 100% online process is fast, secure, and legally compliant:

All letters are issued by Florida-licensed professionals with knowledge of your mental health history, meeting all HUD Fair Housing Act requirements.


In a busy metropolitan area like Orlando, ESAs can support emotional wellness and protect your housing rights. Whether you’re a local professional navigating a high-pressure work environment, a student adjusting to college life, or a family dealing with the emotional toll of big-city living, an ESA can make a meaningful difference.
ESAs are especially valuable for:
- College students and young professionals managing stress and anxiety
- Families supporting children with emotional or learning challenges
- Renters facing high pet fees or no-pet housing policies
- Adults with PTSD, depression, or chronic loneliness
Thanks to Orlando’s year-round sunshine, abundant outdoor spaces, and a growing number of pet-friendly businesses, it’s easier than ever to enjoy the companionship and emotional support of your ESA in everyday life.
ESA Laws in Florida That Affect Orlando Residents
Florida law, supported by the Fair Housing Act and Statute 760.27, provides housing protections for ESA owners:
- Landlords and HOAs must make reasonable accommodations for valid ESA letters.
- Pet rent, deposits, and breed/size restrictions cannot be applied.
- ESA letters must come from a licensed Florida therapist or mental health provider.
- ESAs do not have public access rights like service animals—housing accommodations only.
Additional local ordinances include:
- Licensing and vaccinations required for all dogs and cats in Orange County.
- Leash laws mandate leashed pets in public.
- Noise ordinances limit nuisance barking.
- Can I use my ESA letter in student housing near UCF or Full Sail? Yes. Student apartments and dormitories must comply with Fair Housing Act regulations.
- How quickly can I get an ESA letter through Pettable? Most clients receive theirs within 24–48 hours after consultation.
- Is a special vest required for my ESA? No. ESAs aren’t required to wear ID, though some owners opt for one to reduce confusion.
- Can I bring my ESA to Universal Studios or Disney World? No. Only trained service animals are permitted inside theme parks.
- Can landlords ask for details about my condition? They may verify the legitimacy of your letter, but cannot ask for specific health information.
- Do ESAs have to be dogs or cats? No. While most are dogs or cats, other animals may qualify depending on your needs and housing.
- Will my ESA letter need renewal? Yes. Annual renewal is recommended, especially when submitting documentation to new landlords.

While ESAs don’t have ADA public access rights, Orlando features a growing list of pet-welcoming destinations where ESA owners can enjoy quality time with their animals.
- Lake Eola Park – Iconic lakeside paths with swan boats and skyline views
- Dr. P. Phillips Community Park – Dog park and family-friendly amenities
- Barnett Park – Expansive green space and multi-use trails
- Maxine's On Shine – Award-winning local bistro with patio seating and water bowls for dogs
- Reyes Mezcaleria – Stylish Mexican eatery with a shaded outdoor area for pets
- Se7en Bites – Retro brunch café in the Milk District with a pet-welcoming patio
- Hawkers Asian Street Food – Downtown Asian fusion with an open-air dining area
- The Stubborn Mule – Inventive fare and dog-friendly covered seating in Thornton Park
- Woof Gang Bakery & Grooming – Grooming, treats, and boutique items for your furry companion
- Orlando International Premium Outlets – Pet-friendly shopping in open-air spaces
- Waterford Lakes Town Center – Walkable shopping plaza that welcomes leashed pets
- Pet Supermarket – Supplies and self-serve grooming stations with pet-friendly policies
Understanding the distinction matters:
- Emotional Support Animals (ESAs): Offer mental health support and companionship. No specific training required. Protected only under the Fair Housing Act.
- Service Animals: Specially trained to assist with disabilities and have full public access rights under the ADA.
Intentionally misrepresenting a pet as a service animal in Florida is a punishable offense.
Frequently Asked Questions
An emotional support animal helps individuals who are suffering from mental and/or emotional disabilities by providing support.
Once previously overlooked mental health conditions are more easily diagnosed as medical professional learn more about mental health and in many cases, an ESA is a critical part of the coping process. While ESAs are not the same as service animals because they are not trained to perform a specific task, an ESA can be just as important to a person as a service animal. ESAs are responsible providing their owners with a comforting presence which can facilitate the performing of daily life's tasks. Just like service animals, ESAs have right under state and federal laws.
A Licensed Professional In Your State - All of our Licensed Mental Health Professionals are fully qualified and have passed board exams. The LMHP we select if you reside in Florida will be one that is legally qualified to approve ESA Letters for the state of Florida.
Most of the time, no. It used to be that ESAs were required to be allowed on any flight with any airline. Recently, however, this has changed. Airlines are no longer required to accommodate support animals – only service animals.
Some companies have still kept their ESA programs in place. But many domestic airlines have chosen not to. Be sure to check with airlines before choosing your flight to find out if they will accommodate your furry companion.
If your ESA will not be accommodated by the airline, they will need to fly with you as any other pet would – including any fees or regulations applicable for flying with a pet.
Yes, absolutely. In 2020, a new law was enacted in Florida to prevent this misuse of ESAs. However, since that the Fair Housing Act (FHA) is a federal law, it is still applicable and enforceable in Florida. This law allows owners of ESAs to live with their assistance animals in any housing – including places with a “no-pet” policy.
No. Since federal law protects individuals with ESAs and service animals, a condominium landlord cannot discriminate against those individuals nor deny their reasonable requests for accommodation.
This means, though, that the accommodation request must be reasonable, and that the animal poses no threat to others or the property.
The process to get an ESA in Florida is rather straightforward – you must have a live consultation with a mental health professional licensed in the state of Florida. If the clinician determines you are eligible for an ESA, they will write you an ESA letter certifying your animal as a legitimate support animal and an important part of your treatment for a mental or emotional health condition.
For more information on how to get an ESA letter, check out this post.
Nearly any mental or emotional disability can qualify for an ESA. Ultimately, it is up to a licensed mental health professional to decide if an individual’s condition may be benefited from animal companionship.
Some common disabilities that may be improved by having an ESA include:
* Anxiety
* Depression
* Post-traumatic stress disorder
* Stress
* Personality disorders
* Schizophrenia
* Phobias
In 2020, a new Florida bill was passed in an attempt to clarify laws surrounding the use of ESAs. It also aimed to prevent the misuse of such assistance animals.
The law requires that landlords accept individuals with disabilities and their ESAs. They cannot ask you what your diagnosis is. They also cannot require that your ESA have special training. They cannot charge you any extra for having an ESA.
The new law also clarifies that an ID card, patch, certificate, or other registration isn’t enough to prove your companion is, in fact, an ESA. The only way to legitimize an ESA is through a valid ESA letter written by a mental health professional licensed in the state of Florida who has provided care to you at least once.
The letter must specify that you have a mental or emotional disability for which the animal is necessary to treat your condition or ease your symptoms. The letter also must be on the LMHP’s letterhead and include their license details, the issue date, and state.
While service animals can generally go anywhere in public, support animals don’t have the same access and legal protection. ESAs are required by law to be allowed in any residence, regardless of whether that place typically allows pets or not. But only some airlines allow ESAs.
Other public places, such as hotels, restaurants, and stores, have no obligation to allow your ESA to enter. However, if you ask ahead of time and provide your ESA letter, some places may choose to be accommodating of your ESA.
There is no limit to the amount of emotional support animals you can have in Florida. The longer answer is a bit more nuanced in that each ESA must help you with your disability in some way shape or form. Additionally, your request must be reasonable (i.e. bringing 5 Great Danes into a Florida studio apartment likely won't be reasonable).
An emotional support animal is very similar to a service animal in that they both help relieve symptoms of a mental or emotional disability. However, service animals can be used to help with both physical and mental/emotional disabilities.
Additionally, service animals are held to a different standard of training. At Pettable we can evaluate clients to see if they present with mental or emotional disabilities that would qualify them for a psychiatric service animal (more on this below).
No, a landlord cannot deny an emotional support animal in Florida if you have a valid ESA letter from a licensed mental health professional in your state.
While there is no official “registration” for ESAs, you do need an ESA letter to legitimize your animal as an emotional support companion. Once you obtain a valid ESA letter from a licensed mental health professional, your dog is recognized as an official ESA.
Public places, such as restaurants and stores, have no legal obligation to accommodate your ESA. But, of course, it doesn’t hurt to ask, and some places may allow your furry companion to enter if you simply show them your ESA letter.
Anxiety can qualify for an emotional support animal in Florida if it presents as a disability that impairs your life in one or more ways. To find out if your anxiety qualifies for an ESA get in touch with one of our clinicians for a mental health evaluation risk free (if you don't get approved we'll refund you 100%).
No. The FHA protects individuals with disabilities from being discriminated against by housing providers. Because of this, even a landlord who typically charges for pets to be allowed on the premises cannot charge for your to keep your emotional support pets with you.
An emotional support animal is very similar to a psychiatric service animal in that they both help relieve symptoms of a mental or emotional disability. The process for qualifying for an ESA or PSA is exactly the same.
Where they differ is in the standard of training. A Psychiatric Service Animal has training standards that they are required to meet (no formal evaluation is necessary, but the ADA puts out general guidelines) whereas an emotional support animal does not need to meet any behavioral or training standards. A PSA needs to meet the following criteria:
1. Well Mannered In Public - This means they generally need to not bark, chase other dogs, jump on other people, and basically need to behave well when outside of your home.
2. Trained To Perform A Task That Alleviates A Symptom of Your Mental Health Disability - This can be any task as long as it helps impact your mental or emotional disability in some way.
For more information on Psychiatric Service Animals please read our blog article "What Is A Psychiatric Service Animal".
The easiest and quickest way to find out if you qualify for an emotional support animal letter is to connect with a licensed mental health professional online. Telemedicine eliminates the hassle of long lines or needing to go physically in person for an evaluation. Connected with experienced mental health professionals from the comfort of your own home to find out if you qualify for an emotional support animal in Florida.