Cat Parent
"I would give my experience 10000/5 stars! I have already recommended your company to another friend. It was a straightforward no gimmicks service, and the doctor was genuinely concerned.
My new rescue cat Marston really appreciates that he is able to live with me now!
Dog Parent
"I would definitely say a 5/5 star rating! It was the best service I have ever received. They were quick, and knew what was needed for the time being!"
Cat Parent
"They are five stars all the way! The site helped set me up with a professional therapist, who is licensed in my state. It was very easy to setup calls or opportunities to communicate with them that worked for both of us.
Most of all they allowed me to keep my cats Mew and Espurr. “
I highly recommend Pettable for anyone needing verification of their need for their pet. The therapists are quick to respond and very understanding. The process is easy and can be done online, which makes it easy to find an appointment. They also provide additional resources to help both with your pet and your mental health.
I used Pettable.com in 2025 hoping their ESA letter would help with my rental application, but it completely backfired. The landlord immediately flagged the letter as fake and said it didn’t meet any of the required housing standards. Because of that, my application was rejected on the spot. Pettable claims their letters are compliant and written by licensed professionals, but what I received looked generic and poorly done. When I contacted support, they kept sending copy-paste messages and refused to offer any real help or a refund. This whole experience felt like a scam, and it left me stressed, embarrassed, and still without housing. If you need a legitimate ESA letter for renting, avoid Pettable.com — it’s not worth the risk.
Very good experience. The licensed therapist was kind, compassionate and understood my past experiences causing my anxiety and the need for me to have my ESA. This was a very easy process. This was my second time using Pettable and I was able to speak to the same therapist, who was already familiar with my situation. I will continue using Pettable for future needs.
Pettable exceeded my expectations with their outstanding service and lightning-fast turnaround! The entire process was smooth, professional, and stress-free. Their team was responsive, knowledgeable, and truly committed to helping me every step of the way. I’m extremely satisfied and will continue to use Pettable for all my future needs. I highly recommend them to anyone looking for reliable and efficient service! Shout out to Kya **!
Process was easy, connected me with a real therapist and they gave me a real verification for a ESA letter for my state. My apartments use petscreening, the Pettable way worked for me. Would highly recommend using this service to anyone and everyone over any other ESA letter sites available.
This service has been great! Easy to use, affordable, and everything has met my expectations. Service from the provider was great as well. I would and will definitely recommend this service to anyone that may need this sort of need in the future! Thank you!
Worth every penny! I’ve paid pet deposit and rent for years not wanting to fight with previous property management over my comfort companions. This time I trusted the process would be efficient and effective with Pettable, and it was! Select and pay for the service online with a schedule appointment to speak with a licensed therapist -easy! Therapist consult by phone was prompt and detailed. My therapist sent my letter in less than 24 hrs., it was reviewed and approved without any issues.
Website was hard to use. I had started out as household pet and changed to assistance pet. I wasn't approved so I tried to switch back to household. After finally getting ahold of my doctor, I tried to switch back to assistance animal and the system was not user friendly when trying to do this. I did reach out for help and received instructions on how to do this.
So happy I found this place! They got me a letter same day and it got accepted! Wow amazing! Definitely recommend to family and friends! I have no worries about my pet living with me and he is safe! Truly happy overall with the customer service provided here!
Have a second consultation after 30 days.
Why Choose Pettable for Your ESA Letter in Texas?
When it comes to protecting your right to live with your emotional support animal, Texans turn to Pettable for support they can trust. We combine legal compliance with compassionate care—so you’re never navigating this process alone.
Texans choose Pettable because we offer a process that’s fast, legitimate, and 100% compliant with state and federal laws:
- Texas-licensed mental health professionals only – Your ESA letter is evaluated and signed by a provider who is licensed specifically in Texas.
- Fast, secure, and easy – Our online process is HIPAA-compliant and designed for your privacy and convenience.
- Guaranteed acceptance or your money back – If your letter isn’t accepted for housing purposes, we’ll refund you completely.
- Backed by real client stories – Verified testimonials from Texans who’ve secured their ESA letters with ease (coming soon).
How Pettable Ensures Your ESA Letter is Fully Compliant in Texas
Navigating ESA laws in Texas can feel overwhelming. That’s why we’ve designed our process to be as transparent, trustworthy, and personalized as possible.
Texas has clear requirements—and we meet them all:
Only Texas-licensed clinicians – We never outsource across state lines.
Thorough evaluations, not rubber stamps – Our assessments are conducted by real, licensed mental health professionals.
HUD/Fair Housing Act compliant – Our letters follow federal housing regulations that protect your rights.
Transparent provider credentials – You'll know exactly who your clinician is, including their license number and qualifications.
Why an ESA Letter Makes Life Easier in Texas
Your emotional support animal is more than a pet—it’s part of your healing, your home, and your everyday peace of mind. A legitimate ESA letter helps you honor that bond and keep your companion by your side, no matter where life in Texas takes you.
Here’s what it gives you:
- Live with your ESA—regardless of breed or building rules
- Skip pet deposits and monthly fees
- Provide proof to landlords or housing authorities with confidence
- Avoid disputes or confusion over your animal's role
- Receive daily emotional and mental health support from your companion animal
Whether you're in Austin, Houston, Dallas, or a small Texas town—your ESA should be part of your home life. Pettable ensures that’s possible.
Emotional Support Animals vs. Psychiatric Service Dogs: What’s the Difference?
Not sure whether you need an ESA or a Psychiatric Service Dog (PSD)? Here's what you should know:
- ESAs provide emotional comfort and are protected under housing laws. They don’t require specialized training.
- PSDs are service animals trained to perform tasks that assist with psychiatric conditions. They are covered under the ADA & Texas law and can accompany you in public spaces like restaurants and airplanes.
- If you think a PSD may be a better fit, Pettable can guide you through the process.
Avoiding Common ESA Myths in Texas
There’s a lot of confusion around ESA letters. Let’s clear a few things up:
ESAs aren’t service animals – ESAs provide comfort but aren’t trained for specific tasks and don’t have public access rights like service dogs.
ESA registration is not legally recognized – Texas (and federal law) doesn’t recognize any ESA "registries" or ID cards. What matters is a valid letter from a licensed provider.
Not all online ESA services are scams – If the service pairs you with a real, state-licensed provider and follows legal steps—like Pettable—it’s legitimate.
How Do You Qualify For An ESA In Texas?
In order to qualify for an emotional support animal in Texas you need to connect with a mental health professional licensed in the state of Texas.
An easy way to find a clinician is to use a telehealth marketplace like Pettable. We focus an enormous amount of effort on interviewing and vetting licensed mental health professionals in Texas that have extensive experience with emotional & mental health evaluations as well as expertise and a passion for emotional support and service animals. What helps us stand out and guarantee the quality of our service is the team of clinicians we work with daily.
Mental Health Benefits of an ESA in Texas
They Provide A Healthy Routine - Pet lovers know how much responsibility a domesticated animal requires, and with all the care your ESA needs, you can establish a healthy routine that improves your emotional well-being. Whether it’s taking your dog for a walk, getting in some playtime with your rodent, or feeding your starving snake, an ESA guarantees that you have something to focus on other than mental health issues.
They Support your Mental Health - An ESA can support your mental health in so many ways, whether it’s through encouraging you to get out of bed, coaxing you to be more active, or promoting a healthier lifestyle. They also can give you the love and companionship that only your beloved assistance animal can provide.
Reduces feelings of anxiety and stress - Simply petting or cuddling with an ESA can lower cortisol levels and promote calmness.
Eases feelings of loneliness - ESAs offer unconditional companionship, which can reduce isolation and boost mood.
Interrupts negative thought patterns - Many people report that their ESA helps ground them during panic attacks or depressive episodes.
Increases opportunities for social interaction - Dog owners, in particular, often connect with others during walks or outings, supporting social health.
How to Get a Psychiatric Service Dog in Texas
If you need more assistance in public spaces, transit, or air travel, maybe a psychiatric service dog (PSD) is what you need. If that’s the case, Pettable can help you through the entire process. If you already have a canine companion, all you need to do is train it to perform specific tasks related to your mental health disability — and you can trust Pettable’s online PSD training program.
In Texas, ESAs and PSDs are very different beasts. A PSD is a dog of any breed that is trained to perform one or more tasks to directly aid your mental health disability. With that distinction, your PSD can accompany you in public accommodations such as grocery stores, shopping malls, medical facilities, and governmental buildings. On the other hand, an ESA is not considered a service animal since they simply provide companionship and emotional support, so they are only given protection in housing.
Why Pettable Is The Best Online ESA Provider?
Pettable is the best provider because we're committed to making sure the process works for you. That means working with the best and most experienced mental health professionals in the ESA letter space, as well as providing a guarantee that your letter will work for you. We back all of this up with outstanding customer support, and a commitment to making sure you have an incredible experience. We broke down the different services offered by every ESA service. And we looked for unbiased reviews from 3rd party sites.
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