Pettable Reviews

At Pettable, we aim for excellence in all aspects of customer service - from the quality of the advice we provide to the care we show for our members. But don't take our word for it. Here are some reviews from Pettable customers.

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Trusted by 500,000+ customers

What they say about us

At Pettable, we understand at a personal level the positive impact an animal can have on your life
Alexis
Pet name: Hazel
Reviewed in Missouri
Megan
Pet name: Jolene
Reviewed in Washington
Christy
Pet name: Oliver
Reviewed in Michigan
Roberto
Pet name: Sunny
Reviewed in Colorado
Dom
Pet name: Chopper
Reviewed in Wisconsin

Meet Just a Few of Our Happy Clients and Their Beloved Pets

Check out photos from our clients and their pets! These wonderful images feature people who have received ESA letters, dog training, or Psychiatric Service Dog training.

Thanks for sharing your special moments with us!

Bri
Ryker
Amber
Echo
Mary
Tybee
Steph
Hercules
Mariah
Melvin
Carla
Daniel
Tara
Samantha
Bri
Ryker
Amber
Echo
Mary
Tybee
Steph
Hercules
Mariah
Melvin
Carla
Daniel
Tara
Samantha

Our Highlights

Jose
5.05.05.0
Reviewed in
Texas
,
August 8, 2025
"

I needed to register my pet for my mental health and housing requirements. My pet, Ash, is a very small and cozy Chihuahua, who is very good for keeping me company and making sure my health needs are met and satisfied.

"
Diane
5.05.05.0
Reviewed in
New Jersey
,
August 7, 2025
"

Pettable made the process of having my cat certified as an ESA easy. The website instructions are clear and thorough; everything is explained step by step. I quickly got an appointment to meet (virtually) with a licensed social worker who was sympathetic and very knowledgeable. The entire process from application to receipt of the certificate took around a week. I highly recommend them.

"
Lisa
5.05.05.0
Reviewed in
California
,
August 7, 2025
"

I really like working with them. They have made it really easy for me to have my emotional support animal and I so appreciate the help. I wouldn’t be able to survive without my animals. I find Pettable to be accommodating and compassionate. Really glad I found them

"
Kristopher
5.05.05.0
Reviewed in
New York
,
August 5, 2025
"

Jennifer is always professional and patient to hear the feedback on how the ESA is beneficial to your well being. She is also thorough as to remind you to take the letter to your primary care physician as to close the loop on communication. Thank you

"
Clayton
5.05.05.0
Reviewed in
Georgia
,
August 4, 2025
"

I found this to be Very professional and helpful. However I was sent some more forms and was requested to upload a short video of my dog. I received an email for those forms at 1230 am the morning of my appointment. I felt as if those forms could have been sent to me before then so I could have had more efficient answers and an acceptable video of my dog. I had to scramble to complete those tasks while I was at work. With that being said, I would definitely recommend to others in need of this service, due to the professionalism and affordability.

"
Valerie
5.05.05.0
Reviewed in
California
,
August 2, 2025
"

I appreciate the help, the understanding and the therapy session. I felt awkward starting this and now know I needed to. Too many animals are more important than anything else- and I know I have a necessity for them in my life, because I do not cope without them.

"
Sydney
5.05.05.0
Reviewed in
Texas
,
July 31, 2025
"

The process was very simple and easy! Once I made my appointment and paid my fees, the phone call with the therapist was only about 3 minutes long. My apartment complex accepted everything for both my dog and cat. I would definitely use this service again!

"
Xander
5.05.05.0
Reviewed in
California
,
July 31, 2025
"

I love my therapist, she so kind and quick. She asks all the right questions and follow-ups. She remembers me from previous meetings and recalls those conversations really well. Pettable is amazing, quick, and easy to understand. I like that I can get my ESA letter quick and it lasts a whole year. I've gotten discounts for being a previous customer.

"
Kathleen
5.05.05.0
Reviewed in
Florida
,
July 30, 2025
"

My counselor was knowledgeable, focused, and truly attentive. HE reviewed my questionnaire, asked specific, meaningful questions, and got to the heart of things efficiently. The session was brief yet thorough, making me feel understood and respected. I’d definitely recommend his services to a friend seeking guidance.

"

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