The whole process of obtaining my ESA letter was easy and straightforward. I needed to get my letter quickly because of new requirements by my HOA. I was able to set an appointment within a few days and the therapist I spoke to was incredibly friendly. I would definitely recommend Pettable for all of your pet needs.

I needed an ESA letter and this was way easier and quicker than I expected it to be! The therapist that called me was extremely friendly and quick about our phone call, but not rushed. I am very happy with the service I received from Pettable! I would recommend this company to anyone looking for an ESA letter!

Numerous studies demonstrate that the companionship between humans and dogs provides significant benefits for both species. Research indicates that dogs offer emotional support, reduce stress and anxiety, and even improve cardiovascular health in humans. Dogs can act as a source of social support, particularly during times of stress or loneliness, mirroring some aspects of human relationships according to a study published on Nature. With this information it's no wonder why dogs play such a vital role in some individuals lives! I have suffered from extreme bouts of anxiety and depression. Having my dogs around has done wonders for my mental health. This service is amazing, my esa letter came very quickly and my assigned therapist was extremely nice and helpful throughout. 10/10 would recommend!!!

My experience with Pettable was awful. I asked the therapist if she would like my diagnosis information for a disability and she told me no. I misunderstood a question on the survey and when she called me for my consultation she spoke to me like I was wasting her time. She was rude and dismissive. She did not consult with me, everything was based on the survey. Even after I explained how I qualified she stated that since that information was not available before the appointment (which I offered to provide) she could not write the letter. Pettable submitted my refund and their customer service was almost as bad as the provider I spoke with. They refused to address my concern about the provider's behavior and firmly stood behind her. Absolutely awful service all around.

My mother informed me about Pettable's services. I have a bit of social anxiety and I needed a companion I could take wherever with me. My companion helps calms me down and that helps a lot.

The interview set up and interview itself was easy and went of without a hitch. However I am still waiting for letter itself. Which is why I only gave it four stars. Hopefully it arrives so I don't have to go through customer service.

From inquiry to finish, the process was swift and thorough. I highly recommend Pettable to anyone seeking documentation when confirmation is needed for your Emotional Support Animal. If I could give the Pettable platform 10 stars, I would give them 11. That's how thankful I am for the service they provided me.

It was my first time ever trying to do this. I was worried about the property management, accepting the letter or not. The letter was accepted. The process was quick and efficient. I set an appointment with the therapist within 48 hours. I had the letter within minutes after the appointment. It was sent to via email. It was easy to forward the PDF to the property management company. All in all completely blown away by how professional and easy the entire process was with Pettable. I strongly recommend if you’re looking for a way to do this, and your therapist may not be in your state as was my situation, that you reach out to Pettable. They made the process quick and painless.

Using Pettable was a waste of my time and money. I was referred to them by my step-sister. Initially, things seemed promising because the therapist, Jessica, genuinely tried to help and was diligent in her efforts. Unfortunately, things didn't work out as planned. My apartment complex rejected the letter, suspecting it wasn't legitimate and labeling it as something I simply paid for. Despite Jessica's registered status in states such as Maryland, Virginia, and Texas, and her considerable efforts to advocate on my behalf, my complex remained unyielding. They wouldn't accept any evidence provided, so I had to resume therapy sessions, costing me an additional $50 each time just to keep my dogs with me. It wasn't Pettable's fault. It was a lot and nerve-wracking and confusing. And when your anxiety is triggered and you're up, there's no way to easily deal with it.