Pettable Reviews

At Pettable, we aim for excellence in all aspects of customer service - from the quality of the advice we provide to the care we show for our members. But don't take our word for it. Here are some reviews from Pettable customers.

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Trusted by 500,000+ customers

What they say about us

At Pettable, we understand at a personal level the positive impact an animal can have on your life
Alexis
Pet name: Hazel
Reviewed in Missouri
Megan
Pet name: Jolene
Reviewed in Washington
Christy
Pet name: Oliver
Reviewed in Michigan
Roberto
Pet name: Sunny
Reviewed in Colorado
Dom
Pet name: Chopper
Reviewed in Wisconsin

Meet Just a Few of Our Happy Clients and Their Beloved Pets

Check out photos from our clients and their pets! These wonderful images feature people who have received ESA letters, dog training, or Psychiatric Service Dog training.

Thanks for sharing your special moments with us!

Bri
Ryker
Amber
Echo
Mary
Tybee
Steph
Hercules
Mariah
Melvin
Carla
Daniel
Tara
Samantha
Bri
Ryker
Amber
Echo
Mary
Tybee
Steph
Hercules
Mariah
Melvin
Carla
Daniel
Tara
Samantha

Our Highlights

Simon
5.05.05.0
Reviewed in
North Carolina
,
May 9, 2025
"

Pettable was great. Initially, I looked up how to get an ESA letter and asked ChatGPT. It gave me three options and Pettable seemed like the most reliable one. I had a good interaction with their therapist. We talked for a bit and I'm definitely happy with everything. I got to keep my pet, Bella, with me, which is even better. We already scheduled our appointment for a year from now even though I don't know if I'll need it yet. Hopefully, I'm not still renting in a year, but I probably will be.

"
Meeks
5.05.05.0
Reviewed in
Georgia
,
May 8, 2025
"

When moving, the seamless process of obtaining my ESA documentation from Pettable was crucial. I found downloading the necessary files straightforward, and submitting them to my landlord was hassle-free. The ease of expediting services was another highlight.

"
Heather
5.05.05.0
Reviewed in
Texas
,
May 8, 2025
"

I recently used Pettable to obtain an Emotional Support Animal (ESA) letter, and overall, my experience was positive. The process was straightforward and relatively fast, which I appreciated. After filling out a brief questionnaire, I was quickly matched with a licensed mental health professional in my state. The consultation felt legitimate and professional. I was able to discuss my needs comfortably, and the therapist clearly explained how an ESA could help in my situation. Within a day or two, I received my ESA letter, which included all the legally required information for housing purposes.

"
Michelle
5.05.05.0
Reviewed in
Kentucky
,
May 8, 2025
"

I went with Pettable for my ESA documentation primarily because I needed assurance while traveling with my dog. I travel often and wanted to make sure I wouldn't face any issues bringing my pet to hotels. Although I rarely need to show the documents, it's comforting to have them as proof when checking in.

"
Daniel
5.05.05.0
Reviewed in
Texas
,
May 7, 2025
"

Pettable's process appeared straightforward, allowing me to easily schedule an appointment and quickly receive my ESA letter. The initial cost was reasonable, but I was surprised to find that an additional payment was required for having a doctor or professional call to verify the letter. This step wasn’t initially clear to me, and it felt unusual that it wasn’t included in the original price. Other than that, the customer service was satisfactory.

"
Norm
5.05.05.0
Reviewed in
Florida
,
May 7, 2025
"

Dr. ** was very professional and helpful too. The experience was a very positive one. He was very knowledgeable and supportive in my request for a renewal of my emotional support animal status and approvals. It was very easy to talk with the doctor and his assistance was very appreciated.

"
Judy
5.05.05.0
Reviewed in
Oregon
,
May 7, 2025
"

Always wonderful talking to Wendy my counselor. Easy to talk to about all the areas that my dog Ellie helps me with. I do part time caregiving and at the end of my shifts I know I will be welcomed home with love. She greets me at the door ready for hugs and kisses. And I can talk to her and no talking back.

"
Deja
5.05.05.0
Reviewed in
Massachusetts
,
May 7, 2025
"

I was trying to get emotional support for my Labrador, Astro, as I've been navigating significant changes in my life, which impacted my mental well-being. Named by my son, Astro, short for astronaut, has truly been a supportive companion.

"
Charlene
5.05.05.0
Reviewed in
Florida
,
May 6, 2025
"

The process was easy, affordable, and quick. I have been putting off doing this but am so glad I finally did and Pettable made it so painless. I was in a desperate situation requiring moving and having this process completed helped me have one less worry as I was going to have to give up my two cats. Highly recommended!

"

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