Pettable Reviews
At Pettable, we aim for excellence in all aspects of customer service - from the quality of the advice we provide to the care we show for our members. But don't take our word for it. Here are some reviews from Pettable customers.
What they say about us
Meet Just a Few of Our Happy Clients and Their Beloved Pets
Check out photos from our clients and their pets! These wonderful images feature people who have received ESA letters, dog training, or Psychiatric Service Dog training.
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Our Highlights



I thought it was very helpful. Online appointment was extremely easy. Professional and very friendly service. The Appointment call was right on time. The Doctor I spoke with was very thorough. The Paperwork was delivered immediately to my email once appointment was finished. I was very happy with this experience. I would definitely recommend to anyone needing an ESA letter.



The entire process was so easy. Everything was approved by my apartment complex. Pettable just made life easier! The call was only about 5 minutes and all of my paperwork only took about 30 minutes. The service is discrete, convenient, and affordable. Everything I needed was completely taken care of.



Pettable was great. Initially, I looked up how to get an ESA letter and asked ChatGPT. It gave me three options and Pettable seemed like the most reliable one. I had a good interaction with their therapist. We talked for a bit and I'm definitely happy with everything. I got to keep my pet, Bella, with me, which is even better. We already scheduled our appointment for a year from now even though I don't know if I'll need it yet. Hopefully, I'm not still renting in a year, but I probably will be.



When moving, the seamless process of obtaining my ESA documentation from Pettable was crucial. I found downloading the necessary files straightforward, and submitting them to my landlord was hassle-free. The ease of expediting services was another highlight.



I recently used Pettable to obtain an Emotional Support Animal (ESA) letter, and overall, my experience was positive. The process was straightforward and relatively fast, which I appreciated. After filling out a brief questionnaire, I was quickly matched with a licensed mental health professional in my state. The consultation felt legitimate and professional. I was able to discuss my needs comfortably, and the therapist clearly explained how an ESA could help in my situation. Within a day or two, I received my ESA letter, which included all the legally required information for housing purposes.



I went with Pettable for my ESA documentation primarily because I needed assurance while traveling with my dog. I travel often and wanted to make sure I wouldn't face any issues bringing my pet to hotels. Although I rarely need to show the documents, it's comforting to have them as proof when checking in.



Pettable's process appeared straightforward, allowing me to easily schedule an appointment and quickly receive my ESA letter. The initial cost was reasonable, but I was surprised to find that an additional payment was required for having a doctor or professional call to verify the letter. This step wasn’t initially clear to me, and it felt unusual that it wasn’t included in the original price. Other than that, the customer service was satisfactory.



Dr. ** was very professional and helpful too. The experience was a very positive one. He was very knowledgeable and supportive in my request for a renewal of my emotional support animal status and approvals. It was very easy to talk with the doctor and his assistance was very appreciated.



Always wonderful talking to Wendy my counselor. Easy to talk to about all the areas that my dog Ellie helps me with. I do part time caregiving and at the end of my shifts I know I will be welcomed home with love. She greets me at the door ready for hugs and kisses. And I can talk to her and no talking back.
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