Pettable Reviews
At Pettable, we aim for excellence in all aspects of customer service - from the quality of the advice we provide to the care we show for our members. But don't take our word for it. Here are some reviews from Pettable customers.
What they say about us
Meet Just a Few of Our Happy Clients and Their Beloved Pets
Check out photos from our clients and their pets! These wonderful images feature people who have received ESA letters, dog training, or Psychiatric Service Dog training.
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Our Highlights



I was trying to get emotional support for my Labrador, Astro, as I've been navigating significant changes in my life, which impacted my mental well-being. Named by my son, Astro, short for astronaut, has truly been a supportive companion.



The process was easy, affordable, and quick. I have been putting off doing this but am so glad I finally did and Pettable made it so painless. I was in a desperate situation requiring moving and having this process completed helped me have one less worry as I was going to have to give up my two cats. Highly recommended!



The process to sign up with Pettable was really easy and I appreciate the money back guarantee! That provides a lot of peace of mind during a stressful move. The registered mental health provider I spoke to was AWFUL. I can't explain just how rude, aggressive, condescending and dismissive she was. That 5 minute phone call left me with a very negative impression of the whole process, unfortunately. I don't think that person is a good fit for a company trying to help people through sensitive topics or hard life events.



This service is a wonderful way to get your ESA Letter from an approved Therapist. Dr. ** asked the right questions used to compile a court-approved document that legally allows my cat companion to remain with me in our apartment. Thanks Pettable!



Pettable always send a reminder when your ESA papers are due, if you will read it, you'll probably see a discount in there for paying early which I like. Very fast turnaround and always friendly and courteous, they ask the right questions and know how important the ESA papers are.



Easy and stress free process. Letter sent to email same day as appointment. I even saved $50 because I was a renewal. I have recommended Pettable to numerous neighbors and acquaintances. Great service. Thank you so much for your service. You have a great staff and a fantastic business. I appreciate you!



Nicole was very pleasant to work with. This is my second year renewing my ESA letter and Pettable sent me an email reminding me of my renewal. I got my letter within the day of my mental health consultation. It was quick and easy to fill in the form and schedule and interview. Thanks.



Everything was great and super simple and fast. The people I talked to were very kind and understanding. And when the third party service had to verify everybody moved very efficiently, and I had no problems! This certification is exactly what I needed to help my everyday living experience and ultimately make my life so much easier. I truly appreciate y’all and the helping hands that made this possible.



I felt like my therapist genuinely cared and was respectful and professional as always. Every time I've used Pettable I'm consistently impressed with how they go above and beyond to help people that not just love, but NEED their pets. Pettable, their customer service, and the licensed professionals who work with them are the best of the best on all levels.
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