Pettable Reviews
At Pettable, we aim for excellence in all aspects of customer service - from the quality of the advice we provide to the care we show for our members. But don't take our word for it. Here are some reviews from Pettable customers.
What they say about us
Meet Just a Few of Our Happy Clients and Their Beloved Pets
Check out photos from our clients and their pets! These wonderful images feature people who have received ESA letters, dog training, or Psychiatric Service Dog training.
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Our Highlights



Pettable is a great company, the staff I dealt with were amazing and the therapist was very kind and understanding. My dog is now my certified ESA and it was super easy to do. I highly recommend Pettable to anyone who has a need for an ESA! The whole process could not have been any easier.



My therapist was very helpful and nice when helping me understand everything about getting an esa. She was very fast in setting up an appointment and getting me my certification. Even with two pets I got both done at the same time. I would highly recommend getting your animals certified with Pettable they are the best website you’ll find.



It all started when I moved from Miami to New York, where the pet policies are more stringent. In Miami, having my own home meant I faced no issues living with my dog. However, in New York, I needed certification to ensure my dog could stay with me without problems. The entire process with Pettable was easy and well-managed. They took care of everything following my appointments, making the overall experience quite straightforward. The process took about an hour and a half to complete, which I find reasonable. The positive impact on my life has been significant, as I'm able to be with my dog comfortably. I'd definitely recommend Pettable to friends and family. Everyone involved was helpful, and the ease of the process stands out the most.



My entire experience with Pettable, especially the application process, was straightforward. I had an appointment with a therapist who conducted an interview and asked me some pertinent questions.



I suffer from CPTSD and need ESA to manage my symptoms which can be overwhelming at times. I used Pettable for my ESA documentation. The process was smooth, efficient, and handled with care. From the initial intake to receiving my letter, everything was clearly explained, and I felt supported throughout. The licensed professional I spoke with was understanding and empathetic, I highly recommend.



I was very pleased with the lady that I spoke with. She was very kind and helpful. She covered everything in a professional manner in a respectful amount of time. She asked repeatedly if I had any questions that she could help me with. I have suggested Pettable to a couple of friends due to the help I received.



My evaluator was extremely caring and helpful when asking me questions. There was zero malice behind the questions asked, and they were very helpful with questions or concerns I had. It was obvious that there was truly someone who cared on the other side of the phone call. I absolutely would recommend this to my friends and family!



The process at Pettable was quite straightforward and everything was self-explanatory. It didn't take long at all, probably not more than 15 minutes to fill everything out. In terms of the quality of service, it was good. I found it convenient, especially with the quick feedback from the therapist. Overall, the contact process and service were satisfactory.



I sought out Pettable's ESA services when I got a cat, primarily because my doctor didn't have a valid license to provide the necessary certification. The process of getting my pet registered was more expensive than anticipated, though it was undeniably convenient and quick.
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