Lauren ** was kind and considerate during our consultation. She let me know my privacy was protected, gave me an ETA for my letter, and made sure I didn't have any unanswered questions before we ended our call. This is my 1st renewal and each time has been quick and painless so far.

Rep was extremely nice. She listened to every word I said and never interrupted. She was kind, understanding and very knowledgeable. She was also accommodating as well as punctual. I would recommend the company to anyone. I think the fee is a bit high and could be lowered a bit or at least have an expiration of more than just a year for the price paid. Other than that no complaints.

I was very anxious when I learned I would have to schedule an appointment with a mental health professional. However, the therapist put me at ease immediately and the visit was quite nice. In my state, I have a 30-day waiting period so I have not received my certificate yet but I am confident it will be satisfactory.

My therapist was so kind and made this a really positive experience. I was very nervous, having never done this before, but she was very sweet and gave me a great letter that I will use with my upcoming move. Thank you so much for providing this amazing service and therapist!

I take my cat everywhere I go with me, she and I have become very attached towards each other, I have had her for 3-4years, we know each other's routine, so if one of us is stressed, we like to comfort one another by quietly sitting next to each just calmly comforting one another, Pettable was very patient and a wonderful way to help get my cat certified as a ESA! It was worth the wait, time and money! <3

After my apartment manager told told me what I needed to have to an emotional support pet. I called several places trying to get information. I talked with the caseworker at the V A. They went online and gave me information about Pettable. The people I talked to were very helpful and I completed all the necessary paperwork. I had a meeting with my apartment manager and gave them my letter.

From the very beginning with the ease of Pettable website to the completion and verification for ESA, the experience exceeded expectations. The confidence in Pettable can not be measured. It’s such a relief knowing I have placed my confidence in Pettable. Anyone needing this kind of service should consider using Pettable. You will not be disappointed.

I did my research before I decided to use Pettable, and was not disappointed. They guarantee their success, and that was an important factor in choosing them. So far, everything has been great. The process was easy enough, serious and no scam. I received my ESA letter within just a few days; it was accepted wherever I submitted it. I need some follow-up documentation; that also just took 24 hours. Highly recommended.

I really like Pettable, because it is a user-friendly website and business. The therapists and counselors are quite nice and helpful, and I don't have to wait for documentation once approved. I will continue to use Pettable as long as there is a need. I most definitely will refer anyone needing such services to Pettable as well.