Pettable Reviews
At Pettable, we aim for excellence in all aspects of customer service - from the quality of the advice we provide to the care we show for our members. But don't take our word for it. Here are some reviews from Pettable customers.
What they say about us
Meet Just a Few of Our Happy Clients and Their Beloved Pets
Check out photos from our clients and their pets! These wonderful images feature people who have received ESA letters, dog training, or Psychiatric Service Dog training.
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Our Highlights



Top of the line service from the Nurse helping me with my ESA. Had some hiccups with the landlord wanting additional stuff, Tina was able to resolve those, and make sure me and my dogs were protected. Bravo to Tina! Would recommend. My dogs are now official ESAS and I can’t be extorted by the landlord.



I chose Pettable for my Emotional Support Animal (ESA) needs because it seemed like the easiest option to navigate. The process was very straightforward, although I found it a bit more expensive than some other providers. Most of the interactions were online, but there was a brief 15-minute phone call with a representative, which was really good.



My customer service experience was positive; they handled my inquiries well, and I felt supported throughout. The online application process was straightforward and easy to follow, which made the process hassle-free. Overall, I didn't find anything that needed improvement with their service, and my experience was smooth.



I needed an ESA letter for my apartment because I got a dog, and I came across Pettable online. The process of obtaining the ESA was incredibly easy. It started with a few questions, then I set up an appointment, and I received the letter in less than 24 hours.



My primary goal was to certify my dog as an ESA dog and the entire process with Pettable was straightforward and easy, as everything was done online.



I needed to obtain an ESA letter to rent an apartment in New York with my two small dogs. A friend referred me to Pettable, and I found the process quite efficient. The entire process took about 1.5 days, which was faster than I expected. Initially, I completed an online questionnaire and then had an interview with a specialist.



I would definitely recommend to others. It's nice to have the capability of calling a vet in case of emergency. Getting my dogs certified helped ease the pressure. Now I know my dogs can be there for me, and I will be there for them. Thank You for having the package deal I appreciate all of the staff. You all have treated me very nice. The Therapist was easy to talk to. I would recommend to everyone.



The process of getting a letter scheduled was very simple and easy! I met with Tina **, RN for my appointment and she was incredibly friendly and thorough. She asked me about how my dog, Louie, helps me with my mental health and it was a really validating experience to have and it confirmed how valuable my dog is for my mental and physical wellbeing.



I had a therapy animal before and the business that I went through for them shut down. So I went through Pettable this time. My main issue with Pettable has been that some motels refuse to accept my paperwork, which I'm currently trying to resolve with local authorities in Missouri. Despite this problem, I have been very pleased with my interactions with Pettable's representatives; they have been excellent. I feel that the quality of service I’ve received is worth the money I spent. I purchased some modules, and they have met my expectations fully.
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