Pettable Reviews

At Pettable, we aim for excellence in all aspects of customer service - from the quality of the advice we provide to the care we show for our members. But don't take our word for it. Here are some reviews from Pettable customers.

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Trusted by 200,000+ customers

What they say about us

At Pettable, we understand at a personal level the positive impact an animal can have on your life
Alexis
Pet name: Hazel
Reviewed in Missouri
Megan
Pet name: Jolene
Reviewed in Washington
Christy
Pet name: Oliver
Reviewed in Michigan
Roberto
Pet name: Sunny
Reviewed in Colorado
Dom
Pet name: Chopper
Reviewed in Wisconsin

Meet Just a Few of Our Happy Clients and Their Beloved Pets

Check out photos from our clients and their pets! These wonderful images feature people who have received ESA letters, dog training, or Psychiatric Service Dog training.

Thanks for sharing your special moments with us!

Bri
Ryker
Amber
Echo
Mary
Tybee
Steph
Hercules
Mariah
Melvin
Carla
Daniel
Tara
Samantha
Bri
Ryker
Amber
Echo
Mary
Tybee
Steph
Hercules
Mariah
Melvin
Carla
Daniel
Tara
Samantha

Our Highlights

Natalie
5.05.05.0
Reviewed in
Arizona
,
March 30, 2025
"

I take my cat everywhere I go with me, she and I have become very attached towards each other, I have had her for 3-4years, we know each other's routine, so if one of us is stressed, we like to comfort one another by quietly sitting next to each just calmly comforting one another, Pettable was very patient and a wonderful way to help get my cat certified as a ESA! It was worth the wait, time and money! <3

"
Jacqueline
5.05.05.0
Reviewed in
Indiana
,
March 30, 2025
"

After my apartment manager told told me what I needed to have to an emotional support pet. I called several places trying to get information. I talked with the caseworker at the V A. They went online and gave me information about Pettable. The people I talked to were very helpful and I completed all the necessary paperwork. I had a meeting with my apartment manager and gave them my letter.

"
Valerie
5.05.05.0
Reviewed in
Texas
,
March 29, 2025
"

From the very beginning with the ease of Pettable website to the completion and verification for ESA, the experience exceeded expectations. The confidence in Pettable can not be measured. It’s such a relief knowing I have placed my confidence in Pettable. Anyone needing this kind of service should consider using Pettable. You will not be disappointed.

"
Karina
5.05.05.0
Reviewed in
Illinois
,
March 29, 2025
"

I did my research before I decided to use Pettable, and was not disappointed. They guarantee their success, and that was an important factor in choosing them. So far, everything has been great. The process was easy enough, serious and no scam. I received my ESA letter within just a few days; it was accepted wherever I submitted it. I need some follow-up documentation; that also just took 24 hours. Highly recommended.

"
D.
5.05.05.0
Reviewed in
California
,
March 27, 2025
"

I really like Pettable, because it is a user-friendly website and business. The therapists and counselors are quite nice and helpful, and I don't have to wait for documentation once approved. I will continue to use Pettable as long as there is a need. I most definitely will refer anyone needing such services to Pettable as well.

"
Russell
5.05.05.0
Reviewed in
Oklahoma
,
March 27, 2025
"

Top of the line service from the Nurse helping me with my ESA. Had some hiccups with the landlord wanting additional stuff, Tina was able to resolve those, and make sure me and my dogs were protected. Bravo to Tina! Would recommend. My dogs are now official ESAS and I can’t be extorted by the landlord.

"
Kendra
5.05.05.0
Reviewed in
California
,
March 26, 2025
"

I chose Pettable for my Emotional Support Animal (ESA) needs because it seemed like the easiest option to navigate. The process was very straightforward, although I found it a bit more expensive than some other providers. Most of the interactions were online, but there was a brief 15-minute phone call with a representative, which was really good.

"
Horacio
5.05.05.0
Reviewed in
Illinois
,
March 26, 2025
"

My customer service experience was positive; they handled my inquiries well, and I felt supported throughout. The online application process was straightforward and easy to follow, which made the process hassle-free. Overall, I didn't find anything that needed improvement with their service, and my experience was smooth.

"
Johanna
5.05.05.0
Reviewed in
Texas
,
March 26, 2025
"

I needed an ESA letter for my apartment because I got a dog, and I came across Pettable online. The process of obtaining the ESA was incredibly easy. It started with a few questions, then I set up an appointment, and I received the letter in less than 24 hours.

"

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