Pettable Reviews
At Pettable, we aim for excellence in all aspects of customer service - from the quality of the advice we provide to the care we show for our members. But don't take our word for it. Here are some reviews from Pettable customers.
What they say about us
Meet Just a Few of Our Happy Clients and Their Beloved Pets
Check out photos from our clients and their pets! These wonderful images feature people who have received ESA letters, dog training, or Psychiatric Service Dog training.
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Our Highlights



The application process was simple and efficient, and the forms straight forward and easy to complete. Upon submission of the forms, you are assigned a therapist and given several dates and times at your convenience to receive a phone call. The call with the therapist was straightforward and lasted about 10 minutes. They just asked a couple of clarifying questions about the answers given on the application. Very simple and easy process.



Pettable was the company our apartment complex partnered with and I saw that the ESA was a service provided by them, so we went with it. We were paying a monthly through the apartment, but we won't be needing the services anymore since we've moved out.



I moved into an apartment and needed a letter for my agency, which led me to seek Pettable's ESA service. We chose Pettable over other companies because we appreciated being able to speak with a person and talk through the process. The experience with the customer service was excellent. I actually got to speak with a doctor, which was convenient to schedule, and she was very personable. She asked all the right questions and provided helpful advice. I received my certificate in a timely manner, which was great. I definitely recommend Petable as it was a very easy process.



I chose Pettable for their ESA services initially to improve things at home, and because of my leasing agreement. The process was very smooth and only required a 15-minute phone call. The representative had a few questions, and I answered honestly. Within two business days, I had the certificate in hand. The cost was minimal compared to other options I had considered, and given how smoothly everything went, I would choose Pettable again if needed. I'm 100% satisfied.



Got my ESA letter very quick and efficiently! First I filled out a questionnaire and sent over some requested documents. Then I talked to a very nice legal psychiatrist about how my animals help me emotionally daily, she then sent me my letter the following day. I submitted it to my new apartment management and they approved the letter! Thank you Pettable!



Pettable is great if you are looking to get your pet ESA certified. Great prices, great communication, and overall a great experience. Although I wasn’t expecting to spend another $50 for forms for Pet Screening, it was a smooth process as long as you read everything and took the time to fill out everything correctly.



This was such a fast process and it was such a comfort to know that Pettable would take care of all the legal hoops I might need to jump through. I have yet to find a new therapist in my area who I like and is covered by my insurance, so having Pettable was a huge help to get me through the initial ESA process. Can recommend!



I had an excellent experience with Pettable! The team was incredibly helpful and responsive, making the entire process smooth and straightforward. Their instructions were clear, which made everything easy to follow. I’ve recommended Pettable to friends who needed similar services, and they all reported having positive experiences as well. I would definitely use them again in the future. Overall, I have no complaints at all—they are truly trustworthy!



It was wonderful. I'm able to have my dog with me at all times. I had no issues with my landlord at all with it. I have peace of mind knowing I have it, and I can have my support dog with me when I need it the most, especially during my anxiety attacks and stress when I'm overwhelmed.
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