Pettable Reviews

At Pettable, we aim for excellence in all aspects of customer service - from the quality of the advice we provide to the care we show for our members. But don't take our word for it. Here are some reviews from Pettable customers.

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Trusted by 200,000+ customers

What they say about us

At Pettable, we understand at a personal level the positive impact an animal can have on your life
Alexis
Pet name: Hazel
Reviewed in Missouri
Megan
Pet name: Jolene
Reviewed in Washington
Christy
Pet name: Oliver
Reviewed in Michigan
Roberto
Pet name: Sunny
Reviewed in Colorado
Dom
Pet name: Chopper
Reviewed in Wisconsin

Meet Just a Few of Our Happy Clients and Their Beloved Pets

Check out photos from our clients and their pets! These wonderful images feature people who have received ESA letters, dog training, or Psychiatric Service Dog training.

Thanks for sharing your special moments with us!

Bri
Ryker
Amber
Echo
Mary
Tybee
Steph
Hercules
Mariah
Melvin
Carla
Daniel
Tara
Samantha
Bri
Ryker
Amber
Echo
Mary
Tybee
Steph
Hercules
Mariah
Melvin
Carla
Daniel
Tara
Samantha

Our Highlights

Ramon
5.05.05.0
Reviewed in
Texas
,
January 31, 2025
"

I am getting a puppy that I have wanted for years but learned that it’s on the breed-restricted list. Pettable helped me with providing an ESA letter assist in my mental well-being. In addition, their additional resources will assist my dog to be a service dog. I would recommend Pettable.

"
Kylan
5.05.05.0
Reviewed in
Utah
,
January 31, 2025
"

Took a while to get my letter back even though they said it would take max 48 hours. Turns out the problem was they didn’t have my pronouns but I didn’t receive any notice about that being the hold-up. Then when I did get the letter it said dogs when I have cats so I had to reach out to get that fixed. In the end, everything worked out, but it was just annoying to have to do all the back and forth.

"
Sara
5.05.05.0
Reviewed in
Indiana
,
January 28, 2025
"

I have been using Pettable for years and it is a wonderful service. Clear instructions and friendly staff make it so easy to renew my ESA every year. The screening questions are thorough and I feel like it is a safe space for me to share how my pet helps alleviate any stressors.

"
Karlyn
5.05.05.0
Reviewed in
Nevada
,
January 28, 2025
"

The overall process is incredibly user-friendly. I love how they do annual reminders and discounts offered for reissuing each year. The very large and disappointing issue I have is with the therapist that I speak with. I have now used this service for 3 years and have gotten the same therapist, Karen ** each time. Speaking with her each year fills me with anxiety. Ha which is quite ironic. She is incredibly dismissive and condescending. It is actually quite shocking that she is in the business of helping people. I legitimately feel like I am in trouble and burdening her each year. I tried to assume that maybe she was having a bad day... but the same experience has now happened 3 times.

"
Angela
5.05.05.0
Reviewed in
Washington
,
January 28, 2025
"

I recently needed an ESA letter for my dog to move in to a new apartment, but didn't have a PCP. I was able to get an appointment with a qualified mental health professional through Pettable within a couple of days after I prequalified and filled out some information about why I need an ESA. The appointment was straight forward and my ESA letter was sent within 24hrs. I highly recommend Pettable for this service.

"
Megan
5.05.05.0
Reviewed in
Virginia
,
January 27, 2025
"

The process was easy and simple. The doctor I spoke with was compassionate and kind. So thankful for Pettable. She listened to me and let me talk. Finished the required documents quickly and emailed me back to inform me all was completed. Can’t recommend this company enough. I originally tried another company that charged more and I never heard back. I highly recommend them.

"
Brooke
5.05.05.0
Reviewed in
Indiana
,
January 26, 2025
"

The therapist I was set up with was extremely helpful and very thorough explaining the process to me. It was an easy process. I appreciated her kind words and advice she gave to me. I highly recommend this service. I appreciate how quick the process was and it was not too intimidating either.

"
Lisa
5.05.05.0
Reviewed in
New York
,
January 26, 2025
"

They had a quick response to my initial inquiry. It was quick and easy to set up an appointment self-service online. During the appointment, it was easy to speak with the therapist and easy follow up for a letter. The letter was emailed directly to my email address within 48 hours of the appointment. Was initially skeptical, but pleasantly surprised by the process.

"
Kelley
5.05.05.0
Reviewed in
Kentucky
,
January 25, 2025
"

Wanted to be able to get an ESA without waiting months to get into see a therapist then maybe or maybe not get the ESA. With Pettable it was quick and easy. Signed up, made my appointment with a therapist through pettable and within the same day I had my ESA. Thank you pettable!

"

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