I was very happy with the conversation I had with the recommended therapist on the phone. It was brief and simple and straight to the point. I wouldn’t hesitate to pay for it. Pet rent is no joke. It definitely will help in the long run. Don’t sleep on it.

Very fast and effective. Extremely kind, helpful, encouraging, and efficient. Really listened to me and gave me the best advice for my situation. I would use this service time and time again. Over and over. Will definitely come back here for my renewal. Thank you for your kindness and patience. I really appreciated it. It’s good feeling heard and seen. I’m going to be very happy with my choice. My mental health has already improved.

I found Pettable last year when I realized how much having my two kitties benefitted me. As an individual with Audhd, having little dependents forces me out of executive disorder slumps and gets me moving. Pet deposits and pet rent really builds up, and I wanted to have them properly certified. Pettable was professional, transparent and friendly. I got my property manager the letter within two days. They also equip you with your legal rights and your local/state laws in case you have a combative landlord. I left my email registered for the year and only heard from them when it was time to renew! Really convenient and when I reached out they were friendly and quick. I’ve recommended them to many friends who have also benefitted from the service. This company really does believe in protecting quality of life.

We have enjoyed the services that our Pettable certificate offers. We are both very attached to our dog and enjoy the freedom of being able to take her with us. We took her with us on vacation last summer and there was no opposition involved. Your staff is extremely informative, friendly, and easy to work with.

While I was trying to get this ESA letter the woman Karen was very rude and it felt more like an interrogation more than anything. After everything I said there was rude feedback. I also never got money back. I honestly was too shook up to really answer any of her questions because she made me very nervous. Every other person that has recommended me this website was very surprised by my experience. I’m sure you all are very helpful but that was one of the worst customer services I experienced in my whole life. I’m also sure not all of the workers are like this. Since I was not approved I would like to receive my refund back like you all said I would.

This is my 3rd year with Pettable. I absolutely love them. I am allowed to keep my 2 cats without any issues with help from them. I will continue to use them in the future. I encourage anyone in need of an esa letter to use them.

My landlord didn’t accept the letter I received and said the therapist wasn’t licensed for my city. I’m very disappointed with the outcome and feel the website is misleading when it clearly states licensed in DC. I hope this can be resolved quickly as possible as I have to now pay a pet fee and additional fees on top of that.

Jimy & Ensō

The process was simple and easy. I do wish there had been more communication. There was an option to message the therapist but I never heard anything back. I texted someone on the site for help and they had no idea what they were talking about. I was impressed with the process though and satisfied with the efficiency of the therapist. I’m happy the letter came quickly as well.