Pettable Reviews

At Pettable, we aim for excellence in all aspects of customer service - from the quality of the advice we provide to the care we show for our members. But don't take our word for it. Here are some reviews from Pettable customers.

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Trusted by 200,000+ customers

What they say about us

At Pettable, we understand at a personal level the positive impact an animal can have on your life
Alexis
Pet name: Hazel
Reviewed in Missouri
Megan
Pet name: Jolene
Reviewed in Washington
Christy
Pet name: Oliver
Reviewed in Michigan
Roberto
Pet name: Sunny
Reviewed in Colorado
Dom
Pet name: Chopper
Reviewed in Wisconsin

Meet Just a Few of Our Happy Clients and Their Beloved Pets

Check out photos from our clients and their pets! These wonderful images feature people who have received ESA letters, dog training, or Psychiatric Service Dog training.

Thanks for sharing your special moments with us!

Bri
Ryker
Amber
Echo
Mary
Tybee
Steph
Hercules
Mariah
Melvin
Carla
Daniel
Tara
Samantha
Bri
Ryker
Amber
Echo
Mary
Tybee
Steph
Hercules
Mariah
Melvin
Carla
Daniel
Tara
Samantha

Our Highlights

Khariah
5.05.05.0
Reviewed in
Tennessee
,
January 7, 2025
"

I was needing an ESA letter for my pup for my apartment complex and learned about Pettable from a friend. The process of getting the ESA license was very simple. A representative called me and asked a few questions. The entire process took about a day or two. I found the customer support to be efficient and quick, which made the experience smooth. Overall, everything was straightforward, and I would definitely recommend Pettable to others for its simplicity and ease of use.

"
Logan
5.05.05.0
Reviewed in
California
,
January 7, 2025
"

I recently used Pettable for ESA services after hearing positive feedback online. The process was straightforward; I just filled out some basic information and soon got in touch with a counselor. The overall interactions were good, although there was a bit of a delay of 24 to 48 hours when I had questions. Initially, this felt like a stretch, but in hindsight, it wasn't too long. Overall, I found the service satisfactory and would rate it a 5. I'm happy to recommend Pettable to others seeking reliable ESA services.

"
Madison
5.05.05.0
Reviewed in
North Carolina
,
January 7, 2025
"

I heard about Pettable from a colleague at work and sought their ESA services on my psychologist's recommendation. The process was straightforward and quick. The communication and customer service were generally good. However, I encountered a couple of issues with my provider, such as misspelling my name on the letter. Other than that, everything was fine. Overall, I'd rate my experience a 4 out of 5.

"
Juliana
5.05.05.0
Reviewed in
Nevada
,
January 7, 2025
"

I recently came across Pettable while searching online to register my dogs as Emotional Support Animals (ESAs). I was dealing with mental health challenges, and my pets greatly support me. Initially, my landlord allowed pets but later changed his policy, which made finding new accommodations difficult. I didn't want to part with my pets because they play such a crucial role in my well-being, helping me get out of bed in the mornings.

"
Tamila
5.05.05.0
Reviewed in
Tennessee
,
January 7, 2025
"

Super easy, the licensed mental health provider was super nice and compassionate. I have already recommended Pettable to my friends and family. My ESAs are what get me through each day and I am thankful to Pettable to help me keep them with me no matter where I live. While I had already paid the pet deposit on my current rental. When I move this will be very handy.

"
Yingchao
5.05.05.0
Reviewed in
Washington
,
January 7, 2025
"

I first learned about Pettable through a friend who recommended it as a way to get support and understand how my pet can aid my emotional well-being. The process of obtaining my ESA (Emotional Support Animal) license was incredibly fast, taking just one or two days. I felt the entire experience was excellent and there was nothing I saw that needed improvement. Having my ESA license has been truly impactful. It allowed me to provide the necessary documentation to my apartment, which granted me permission to keep my pet with me.

"
Clarke
5.05.05.0
Reviewed in
Utah
,
January 6, 2025
"

The therapist demonstrated great compassion and diligence. Also, when I didn't answer the phone and accidentally sent her to voice mail, she left a voice message, texted me, and called me right back. It was a very pleasant experience.

"
Corban
5.05.05.0
Reviewed in
Texas
,
January 5, 2025
"

The overall experience when using portable to get my ESA letter was fantastic! I was able to do some research and found Pettable to be the most reliable and cost effective option, and signing up for the appointment was a breeze. The appointment with my certified therapist was great and she helped me know what to do with the letter once I got it! Would recommend.

"
Tori
5.05.05.0
Reviewed in
California
,
December 29, 2024
"

Marie is always so kind and patient when she does my renewal. She’s remembered me just from where I’m located and only speaking to me once a year and I am always left feeling important, even if it’s just to her. This is why I continue with Pettable. I feel valued and cared for.

"

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