I completed the ESA application online. It was easy.

The process was incredibly easy. I set up an appointment. I had to make my little account and add a picture of my cat. But it did give me a grace period. The rep had it done immediately. Then I had a phone call appointment and told the psychiatrist my diagnosis. We talked about my cat for a while. He asked if I had any health problems related to the cat and I said, "No." That was it. But I still haven't gotten my note yet. Since I live in Arkansas, it takes a month to get it because you have to have the month relationship with your therapist. I initially had the appointment November 15th. But I have to wait until the 16th because the 15th is a weekend day.

I had a timely call with my therapist and she was very thorough in asking questions to help determine the possibility of renewal. It was not just a call it in type call, she actually and sincerely probed to be sure this was going to be okay as to whether I continued to qualify for the ESA renewal letter. I appreciate that.

The therapist that wrote my letter did keep in mind the responses I typed in my forms but she didn't list the names of my dogs. I think that she should have done that to make the letter more legit (but that is just my opinion). The therapist did call me a little bit earlier than my scheduled time but she did directly call my phone and did not use the website to do a video call (which I thought was great). The therapist was trusting in my responses to her questions relating to my current and past mental health problems and felt confident recommending my ESA letter from the symptoms that I listed.

I had so much anxiety due to strict weight restrictions. I was going to have to give away one of my beloved dogs that help me through so much. The costs $1,000 plus $760 per year outrageous. You helped! Thank you. Great, licensed professionals, extremely responsive when I needed to reschedule. I have so much gratitude.

The process was super easy, and Lauren was able to get me a letter right away to use in applying to an apartment. Saved me weeks of back and forth trying to get a new therapist (haven't felt the need for one since I was early in high school, been managing my anxiety ok with the cats) and see them enough for them to justify the need for the cats/letter.

Pettable makes the whole process very easy. The price is very affordable for anyone. I was nervous about the interview. You don't have to be. From customer service to final documentation. Everyone is so friendly and welcoming. My dogs and I protected. I recommend Pettable for everyone. You will love it!

This was a great experience and excellent customer service! I have not used the letter as of yet, since I have not moved. I may be moving out of state to Georgia. If for some reason I have issues with my new landlord accepting the letter I will reach out. Thanks!

Everyone was helpful in many ways. They are all truly professional and worked in a timely fashion to address my needs and concerns. This was for the renewal of my ESA certification. I didn't have the full fee available when my previous letter was about to expire because of a change in my pay schedule, but the representatives were willing to work with me as long as I scheduled my interview by the end of the month. I did so and it was smooth sailing from there. I would recommend Pettable to everyone in need of such services.