Pettable Reviews
At Pettable, we aim for excellence in all aspects of customer service - from the quality of the advice we provide to the care we show for our members. But don't take our word for it. Here are some reviews from Pettable customers.
What they say about us
Meet Just a Few of Our Happy Clients and Their Beloved Pets
Check out photos from our clients and their pets! These wonderful images feature people who have received ESA letters, dog training, or Psychiatric Service Dog training.
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Our Highlights



It was very easy and helpful. I felt relax talking to the doctor. The call was on time. I thought I would be nervous but was put at ease. I didn't have any questions at the end of our conversation and felt like I knew what to expect next in this process.



Needed an updated ESA letter before moving to my new apartment. Pettable has a super quick and fast process which is great. The price is great too, considering their service, the quality, and compared to other companies’ prices. My counselor was a very good listener and she was very prompt about getting the letter to me. My apartment ended up approving the letter as well, which is great! All around, great experience!



Due to my situation, I was not able to go to a PCP to get this done. I was so glad to find this site! Not only was the entire process quick and easy, but the therapist I worked with was lovely. I am so relieved to have my letter. Thank you!



Good communication, quick, and wonderful customer service. Wonderful therapist. Overall, the whole team are excellent. I would recommend my friend to your company. Thank you so much for helping me and my pet to be able to secure our apartment and help us save our money so I can spend more in my pets.



The online portion was easy to understand and complete. The therapist I was referred to was very knowledgeable. It took a lot of the anxiety out of the process. She discussed the process and answered all questions I had. I would recommend this to family and friends. Thank you for the assistance.



I like that I was notified that the letter would be expiring, and that I received a discount for early renewal. It was convenient to make the appointment online. The therapist called a few minutes early, she was kind and professional. Having the letter gives me peace of mind that my canine companion can accompany me anywhere. The service is affordable and easy to use, therefore I have recommended Pettable to many family members and friends. I appreciate the service provided. Thank you!



Therapist was prompt and did not make me wait long for call. Process was overall very speedy and less anxiety inducing than I originally thought it would be. I don’t really have much else to say about the process as it was very quick. Price was okay; it could be lower/covered by insurance. The price was considerably cheaper than paying pet fees at an apartment though.



I just got my dog in May. I learned about the Emotional Support Program and I wanted to qualify her so that she could travel with me. So, I did research on the web and chose Pettable. I did have questions for Pettable that I was gonna write back to them because the experience was very easy and the therapist was very nice. She gave me a letter of recommendation, but when I talked to other people, they have badges for their dogs. They have all of these things. I don't have any of that. So, I feel like, "Is this even qualify her for emotional support?" What I got was not even an authorization. It's just a letter of recommendation.



Each year, I rely on Pettable to help me register my beloved dog as an Emotional Support Animal (ESA), and I couldn't be happier with the experience. The entire process is efficient and seamless, making it a true pleasure to work with them. They offer a wide variety of appointment times, accommodating even the busiest of schedules. I appreciate their dedication to customer service and will certainly continue to choose Pettable for all my future needs!
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