Pettable's process online was super easy. I was really happy how fast everything was, and how easy the steps were.

My psychiatrist said that she couldn't do the ESA paperwork 'cause I just switched psychiatrist. And a) she didn't know my history, b) she doesn't do that period. I was like, "What do I do?" 'Cause I was moving into a new place. I didn't really have the opportunity to be able to go back to my old psychiatrist and ask for that updated ESA paperwork. But the Pettable rep was so sweet. I enjoyed our conversation. Their service was good. I've never used a site like that before. I would definitely recommend it to other people because it was very easy to use and I enjoyed it.

I struggle with some anxiety and my dog and I are two peas in a pod. So not being able to have him with me is not an option. Also, the pet fees and pet rent that places put on their apartments to have animals are ridiculous. So, I sought Pettable's services. I had a couple of people who have used them and have enjoyed their experience. The reps were all great. I only spoke to one over Messenger and the doctor I spoke to was fantastic as well. So, it was a very good experience. Everything went very smoothly and quickly.

When I looked up ESA certifications, Pettable has the best marketing because they came up as one of the first ones. But for a 15-minute phone call, it was a little expensive. But to be able to keep my best friend with me, it was worth it. I had a great experience. The person listened to me clearly. I got my cert. It was a very easygoing process. They wanted to get in touch with the person. But when I sent them the document they provided, it was very easygoing. Everything was stated clearly. It was perfect. I would recommend it to anybody.

I completed the ESA application online. It was easy.

The process was incredibly easy. I set up an appointment. I had to make my little account and add a picture of my cat. But it did give me a grace period. The rep had it done immediately. Then I had a phone call appointment and told the psychiatrist my diagnosis. We talked about my cat for a while. He asked if I had any health problems related to the cat and I said, "No." That was it. But I still haven't gotten my note yet. Since I live in Arkansas, it takes a month to get it because you have to have the month relationship with your therapist. I initially had the appointment November 15th. But I have to wait until the 16th because the 15th is a weekend day.

I had a timely call with my therapist and she was very thorough in asking questions to help determine the possibility of renewal. It was not just a call it in type call, she actually and sincerely probed to be sure this was going to be okay as to whether I continued to qualify for the ESA renewal letter. I appreciate that.

The therapist that wrote my letter did keep in mind the responses I typed in my forms but she didn't list the names of my dogs. I think that she should have done that to make the letter more legit (but that is just my opinion). The therapist did call me a little bit earlier than my scheduled time but she did directly call my phone and did not use the website to do a video call (which I thought was great). The therapist was trusting in my responses to her questions relating to my current and past mental health problems and felt confident recommending my ESA letter from the symptoms that I listed.

I had so much anxiety due to strict weight restrictions. I was going to have to give away one of my beloved dogs that help me through so much. The costs $1,000 plus $760 per year outrageous. You helped! Thank you. Great, licensed professionals, extremely responsive when I needed to reschedule. I have so much gratitude.