The procedure to request an Emotional Support Animal letter was very easy, namely an online questionnaire and a telephone consultation with a person qualified to assess the need for the ESA letter. The letter arrived within 48 hours. It has been submitted to the management here and I have not been notified of any problems. I hope this means it has been accepted.

I appreciate how smooth and efficient the process is when not only getting Apollo certified, but in the process of recertifying. The instructions are always clear and easy to navigate and the interviewer is kind and caring. Thank you. Brian always feels less anxious and calmer when Apollo is with him and this assists in helping him understand different situations because he is more focused when calm.

Responsive, timely and patient- They understood what I needed, and asked simple questions. I plan to renew with them yearly when the time comes, fast and easy..When it came time to call, they actually left me a voicemail earlier, so I called the number direct, and was welcomed with a very enthused individual, who walked me thru the law, the what ifs, and what to do, and how this supports everything that I am trying to do. I would recommend that if you are looking for an ESA, and are afraid of getting a mental evaluation, please, don't be, it wasn't intrusive as one would expect, and was less than 15 mins tops to get thru it all. Very pleasant, and very educational.

Easy, streamlined and reasonably priced program. Website was easy to navigate and therapist was knowledgeable and skilled. The whole process was great. I did both the Emotional Support Animal and Psychiatric Service Dog programs. The self guided PSD was very effective. I would recommend this to anyone who is seeking these services.

I was anxious about the process and I was made very comfortable. Everything was explained and It took only a day after approval until I received my letter as promised. The letter contained only the information needed without any personal details. I would recommend this service to friends and family. Thank you.

I am so happy with the service. I got a notice from my HOA that I had 10 days to get paperwork sorted with my dog (this was totally on me procrastinating) and Pettable made it happen. I didn't even have to pay for a rush on anything, they just were that good! I will say, the only hiccup (which was probably on me and not on Pettable) was that my letter came from a LISCW while my forms said I needed a doctor, and I probably missed where Pettable listed credentials. With that being said, I wish the differentiation was maybe bolder, but it could just be that in my haste I missed it. Pettable was easy to use, they were pretty quick and I will definitely be recommending them to anyone who needs it!

It was a very pleasant, no stress process. After researching several organizations that offer this service, Pettable was absolutely the maestro service available for what we needed. From filling out the initial information needed, to the phone call with the licensed mental health professional, it was an awesome experience! When the phone call was over, we had our letter within an hour. Now, Gizmo can travel with us and we don’t have to stress out about keeping him a secret. Thank you so much for what you do!

I had a doctor gave me an ESA quickly and she was very kind and congratulated me on my dog. I paid for the fast lane to come in a day. They are very legit and won't scam you. I was iffy but now my dog gets to live with me. :)

I am always anxious about talking to anyone for the 1st time, or going anywhere Jordan made me feel very comfortable. The questions were very to the point and understandable, he was helpful and understanding. I did not feel judged or anything like that. This was very important to me.