Pettable Reviews
At Pettable, we aim for excellence in all aspects of customer service - from the quality of the advice we provide to the care we show for our members. But don't take our word for it. Here are some reviews from Pettable customers.
What they say about us
Meet Just a Few of Our Happy Clients and Their Beloved Pets
Check out photos from our clients and their pets! These wonderful images feature people who have received ESA letters, dog training, or Psychiatric Service Dog training.
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Our Highlights



I have used portable twice now. The process is quick and easy, I needed my ESA renewed within 48 hours and they got it done, no problem. Lauren was so nice & helpful and made me feel really comfortable. 10/10 would recommend Pettable's services to anyone. As someone who doesn’t currently have health insurance, this service is a lifesaver.



Navigating through Pettable was effortless and easy to understand. I needed an ESA letter for my dog and because of my work schedule, I couldn’t go in office for it. Pettable made it possible for me and allowed me to schedule when it was convenient for me. Once scheduled, the call was quick and I was told about 24-48 hours I’d have my letter. It was much quicker than that. I had my letter within 1-2 minutes. Thank you!!



My fiancé and I recently used Pettable to get our cats certified as ESAs, and I can’t recommend it highly enough! The process was incredibly smooth and user-friendly, which made the entire experience stress-free. From the moment I signed up, the support team was attentive and knowledgeable. The service provided detailed information about the legal aspects of ESA certification, which was reassuring. The turnaround time for the certification was impressively quick, and I received all the documents in a well-organized format. My apartment complex had no issues accepting the documents and it was a smooth process. Overall, this service exceeded my expectations. If you're looking to have your pet certified as an ESA, this is the way to go!



Support member Jennifer and provider Emily were great during the renewal process for my dog Enzo's ESA letter. I was thoroughly briefed on what was needed for a complete renewal and received a new letter in the timeframe quoted. Thank you to the whole team! I will always recommend Pettable to any friends or family who need their services.



I had a fantastic experience with the therapist and they were very kind and straightforward. I had to speak with the therapist briefly to ensure proper reasoning for the ESA letter to which she was excellent and understanding. Would highly recommend to anyone looking for an ESA letter due to the ease and convenience.



Well I was a little worried about getting the ESA letter online. There's a lot of websites that say they do it, but I don't know how many are actually legit. I did a little research and this was the top recommendation from at least 2 sources. My ESA letter got approved by my apartment.



Everything went fine until therapist sent letter to housing. Their comment was it was not needed for accommodations for housing. So I did this for nothing. They needed it for moving in but don’t need it yearly. The complex never asked me for an update on ESA letter so I wasted $99.00.



This was my first experience with an ESA letter and Tia was so helpful and wonderful to work with. Totally eased my anxiety and also was able to answer questions about my rights and the process of notifying the landlord. Thank you! Highly recommend this service to anyone in the situation of having to choose a home or your pets. Leaving pets behind was a reality I wasn’t willing to do especially with the stress of also a divorce and selling our home



Amazing experience, fantastic therapist who was very quick in writing my ESA letter. I would highly recommend the great service I received. Even rescheduling was easy and allowed me to go through this experience without stress which was very helpful to let me get this situation resolved in a very timely manner.
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