Pettable Reviews
At Pettable, we aim for excellence in all aspects of customer service - from the quality of the advice we provide to the care we show for our members. But don't take our word for it. Here are some reviews from Pettable customers.
What they say about us
Meet Just a Few of Our Happy Clients and Their Beloved Pets
Check out photos from our clients and their pets! These wonderful images feature people who have received ESA letters, dog training, or Psychiatric Service Dog training.
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Our Highlights



I was searching for an ESA company to help combat my issues with moving into my apartment because I rely on my dog a lot. I did a little research and Pettable came up as a recommended source. I did the ESA consultation with the registered therapist and then the ESA letter. The service was good and efficient. The consultation paperwork was thorough enough to give me ballpark of what I was expecting and what their purpose was. The customer service was very responsive as well. However, it's 150 bucks for this letter and it's a little steep especially as far as the renew. More components could be included into that package (for example, a discount at local pet stores, on teeth cleanings or baths) as opposed to just the letter. Besides that, this is my second year using Pettable, and so far, so good. I've already referred them.



Pettable is good. I did all of the process online, and it was easy. Everything went smooth, and it was quick. There are some places that don't accept the ESA, but for the most part, it seemed to be helpful. I renewed it the next year.



The process was very easy and simple. When Holly reached out via phone she was really nice. She read my responses to questions I had to have prefilled out before the call so it was quick for her to determine my need for an ESA. I got the letter in a timely manner, same day, right after our phone conversation. Great experience!



Pettable was in my price range. I answered some questions, put my information online, and Pettable processed it. A doctor contacted me in a day or two, we sat and talked for 20 minutes, and boom, it was done. It was easy and quick. I'm a college student so doing the fee to reregister my pet for her to get the ESA was a little tricky. Money is tight. But that's the only thing I complain about.



Pettable made it easy to receive my letter making my Be Be an emotional support animal. The people I interact with are very processional and easy to speak with. I can now comfortable take Be Be with me pretty much every place I go. Thank you Pettable for all your assistance.



Wendy was great to work with, very charismatic and personable and accommodating. I was able to schedule a consultation and have my ESA status approved and ready to go for a landlord to see within 48 hours. Would definitely recommend to anyone looking to get an ESA letter. It does cost extra to have the approval letter right after your first meeting, but that was okay with me.



I have had a very positive experience with Pettable after the nightmare I endured with another ESA company. Communication was top notch and I was able to schedule my ESA consult immediately. I needed extra documents filled out for work and that was done in a timely manner as well. The therapist I was connected with lives in Florida and is licensed in my state and she did everything I needed done even with the hurricanes in that region. When I need to renew I will be coming back to Pettable.



Cami has been my counselor for 3 years, and is always professional and easy to talk to. She makes me feel heard and really strives to hear and understand my depression and anxiety. I never feel like just another client or that my issues are any less important than anyone elseās. I appreciate how much time she takes to really understand what I am dealing with and how my pet helps.



The process of getting the ESA services was really simple. The interview took 20 minutes and the questionnaire was 30 minutes. Their service was great. I had a couple of questions the first time I did it and they were all answered quickly and everyone was nice. I was very happy with it.
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