Pettable Reviews
At Pettable, we aim for excellence in all aspects of customer service - from the quality of the advice we provide to the care we show for our members. But don't take our word for it. Here are some reviews from Pettable customers.
What they say about us
Meet Just a Few of Our Happy Clients and Their Beloved Pets
Check out photos from our clients and their pets! These wonderful images feature people who have received ESA letters, dog training, or Psychiatric Service Dog training.
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Our Highlights



It was very straightforward question and answer since this is my second renewal. She knows what I submitted before and everything very smoothly. I like to have this certificate for my precious companion. If you are living in the apartment building, I am highly recommend this. Have a certificate from this company.



I needed to bring my cat into an apartment and since he's my emotional support animal, I needed to renew the letter for the landlord. Pettable had a lot of good reviews and the pricing was reasonable so, I did the licensed therapist consulting to get the ESA letter. It was very quick, smooth and easy.



It was easy with Pettable. They did emotional support letters for my dogs. Everything was online and it was cost-effective. Everything overall was good.



I am hoping to making my pet puppy that is growing fast an emotional support animal. I received the nicest letter from the doctor that I spoke with. Thank you and so far it’s been a great experience working with you. I hope she becomes a real emotional support animal.



California has specific requirements and when I found Pettable online, I looked at reviews and decided to go with them. The process was really simple and clear. There was some initial intake stuff, then I scheduled a time to speak with a doctor. Pettable walked me through each step and made it super easy. It was also very reasonable in terms of cost compared to other services. I would tell people to do it.



I was in need of an ESA and went through Pettable since it was recommended by a friend. I had an amazing experience, not having any issues along the way with the process and my therapist was very helpful with any questions I did have. I have already recommended to a friend!



Jo was personable, right on time with her phone call and very quick to send over the letter that we needed to recertify our dog. All of our belongings were lost in the flooding after Hurricane Helene and we did not have any documentation at all that was saved. Pettable gave us the "renewal" price, even though it seems we did not use them initially. Highly recommend this company.



Having an emotional support animal allows me to stay calm, relaxed, and think about my decisions and actions before I do so. Pettable caught my eye and I felt it was the way to go. Their process wasn't difficult at all, just plugging in information here and there. They want you to be on board and help you out. They're enthusiastic and excited for you to be a part of their team.



I'm a cancer patient and I suffer from depression and anxiety. I have two cats that are very important for my emotional health. They've been with me through my cancer journey. I live alone and they're my emotional support system. I was moving into an apartment and Pettable enabled me to bring my pets with me and not have to worry about the added burden of a monthly pet rental and of a high deposit fee. They took the stress of trying to find an apartment where I could have my fur kids with me. They worked with my apartment manager and he accepted it without question. He said everything was in order and very professionally done so I've had no problems. Pettable also follows up with me. Every time you have your lease renewed, sometimes the manager requires a new letter. They're very good about reminding me about it.
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