Pettable Reviews
At Pettable, we aim for excellence in all aspects of customer service - from the quality of the advice we provide to the care we show for our members. But don't take our word for it. Here are some reviews from Pettable customers.
What they say about us
Meet Just a Few of Our Happy Clients and Their Beloved Pets
Check out photos from our clients and their pets! These wonderful images feature people who have received ESA letters, dog training, or Psychiatric Service Dog training.
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Our Highlights



I needed an ESA letter and Pettable is reputable. They were very easy to work with and got back to me quickly. Their website was also easy to utilize. Dealing with the reps was very good. They made the appointment, made the call on time and were very friendly. I’m gonna continue using Pettable.



I had an excellent experience receiving my ESA letter! It was easier than going through my real therapist. The process was simple, quick, and the customer service was outstanding. They were very responsive, answered all my questions, and ensured I got exactly what I needed. I highly recommend their service to anyone in need of an ESA letter.



I've used Pettable before and they were awesome. I started out doing the process online, but then they had me have a phone call with them. The reps were awesome and super nice. Pettable is super easy to handle and to deal with. If your apartment needs extra stuff, it was super easy to just pay the extra fee and then they took care of everything and got it approved.



I'm glad I chose Pettable and I continued on with it. All I have is my annual renewal. A lot of things were done online ahead of time. The call was a few minutes early as scheduled. Everything was fine. It was brief and efficient. I'm very happy. I'm glad that Pettable is still there to help.



When I got the ESA, I got a letter. Pettable used to have something that I can show whoever. But the online process was easy.



I am not a traveling person but I am moving across country and needed my boys to be with me. Melinda was very professional and understanding when I spoke with her about my needs for my 2 ESA's Sam and Reese. I would highly recommend your services. Thank you, Jeff **.



I had an amazing experience with Heather ** LCSW while getting my dog letter note approved! From the moment I reached out, she was incredibly supportive and attentive. Heather took the time to listen to my mental health. Her insights and suggestions made the process enjoyable and stress-free. I genuinely felt like she cared about my connection with my furry friend. I’m so grateful for Heather’s help and highly recommend her. Thank you, Heather!



There was an additional charge in order for my assessor to speak with the company verifying the information. This is already a very expensive service and this additional charge shows me I will be going with a different option next time as I ended up paying over $200 by the end. They list the price as being between $99-169, however I saw nothing for the $99 option and I only saw the $169 or higher and they don’t tell you upfront that you’ll have to pay additional fees for verification of your letter which should be included already for that price.



Very caring consultation as I was nervous about the process. I now need an address my landlord can use to mail some additional paperwork. What do I do? And will there be a way I can pay through the app? I now have my canine buddy and life is fun. Even walks in the rain!
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