Pettable Reviews

At Pettable, we aim for excellence in all aspects of customer service - from the quality of the advice we provide to the care we show for our members. But don't take our word for it. Here are some reviews from Pettable customers.

An image of 4.5 stars
Trusted by 200,000+ customers

What they say about us

At Pettable, we understand at a personal level the positive impact an animal can have on your life
Alexis
Pet name: Hazel
Reviewed in Missouri
Megan
Pet name: Jolene
Reviewed in Washington
Christy
Pet name: Oliver
Reviewed in Michigan
Roberto
Pet name: Sunny
Reviewed in Colorado
Dom
Pet name: Chopper
Reviewed in Wisconsin

Meet Just a Few of Our Happy Clients and Their Beloved Pets

Check out photos from our clients and their pets! These wonderful images feature people who have received ESA letters, dog training, or Psychiatric Service Dog training.

Thanks for sharing your special moments with us!

Bri
Ryker
Amber
Echo
Mary
Tybee
Steph
Hercules
Mariah
Melvin
Carla
Daniel
Tara
Samantha
Bri
Ryker
Amber
Echo
Mary
Tybee
Steph
Hercules
Mariah
Melvin
Carla
Daniel
Tara
Samantha

Our Highlights

Kathleen
5.05.05.0
Reviewed in
Washington
,
September 28, 2024
"

I was nervous going through an unfamiliar online site, but chose Pettable based on other reviewers. I’m glad I did! I was given time to speak with a legitimate mental health professional in my state and received my documents the next day. The process was easy and straight forward. Much appreciated!

"
Anna
5.05.05.0
Reviewed in
Alabama
,
September 25, 2024
"

The whole process was so easy and painless! I was matched with a professional that could help me at my convenience. Paperwork was simple and thorough. I was called promptly at the scheduled time, discussed my situation and needs with the professional and was provided with my documentation promptly. The professional I spoke with (Alicia) was so kind, caring, understanding, and professional. It was truly a great experience!

"
Edwin
5.05.05.0
Reviewed in
Florida
,
September 24, 2024
"

Pettable has been an absolute lifesaver for both me and my emotional support animal (ESA). The process of obtaining an ESA letter was seamless, and the team was incredibly supportive throughout. Not only did they make sure all my paperwork was handled correctly, but they also helped me keep my sanity during a very stressful time. Their service was quick and reliable, and I felt reassured knowing that I had the proper documentation to keep my dog by my side. My ESA provides me with much-needed emotional support, and thanks to Pettable, I don’t have to worry about any hassles when it comes to housing or travel. I’m so grateful to Pettable for making the process easy and ensuring that my dog and I can continue to be together. Highly recommend their service to anyone in need of ESA documentation!

"
Brianna
5.05.05.0
Reviewed in
Virginia
,
September 23, 2024
"

A little out of my price range honestly but the process was quick and easy and didn’t leave me too anxious. I did not pay for faster service and still received a call and paperwork with 72 hours. Overall I am satisfied. Kinda upset I have to pay for it every year though.

"
Melissa
5.05.05.0
Reviewed in
California
,
September 22, 2024
"

I was looking up places to get a reputable document for an ESA animal. I tried some other ones, and they came off scammy. Pettable seemed the most reputable. It felt a little more professional. My rep was very informative, very calm, and very patient. She helped make the process very easy. She even helped me figure out where everything was out online. She was very prompt. I had a great experience with her.

"
Sarah
5.05.05.0
Reviewed in
Oklahoma
,
September 22, 2024
"

Pettable looked like the most legit among the companies that provide the ESA and the first time I used them, the rep who assisted me was really good. The second time I used them, the rep I got was very short and to the point. I was a little taken aback with the second call but when I thought about it, it made sense because I've already talked to the person about why I needed the ESA. Other than that, the letters were phenomenal and this week, I recommended Pettable to a co-worker.

"
Allison
5.05.05.0
Reviewed in
Florida
,
September 22, 2024
"

Pettable makes everything simple. You can talk to someone and they actually understand what you're going through. The best part is they don't pass judgment. They ask you about your mental health and you can tell them everything that you've gone through, and they're just understanding of it. They would let you know, ā€œHey, due to the law is kind of changing, some places are trying not to allow ESAs. Just be careful.ā€ They're also very informative of everything as well. It's been amazing. Their process was very easy.

"
Kimberly
5.05.05.0
Reviewed in
Florida
,
September 22, 2024
"

I needed to have an ESA put in place for my dog, so that we could bring him to a condominium. Pettable hooked me up with a provider that would issue the ESA letter. But the process was a little wonky. You sign up and pay, and then you have to do something else and then schedule with a provider. But overall, the service was good.

"
L
5.05.05.0
Reviewed in
California
,
September 22, 2024
"

I've tried other companies before and Pettable was the one that I decided to stick with due to their customer service and the overall user-friendly experience. I was already diagnosed with a disability so I was ahead of the game, but once you get your appointment scheduled, it's very quick. It usually takes only an hour or two to schedule the appointment. So far, everybody's been great. My ESA provides comfort when I'm down. They help me get motivated to get out of bed and also go outside of my home. They make me feel more comfortable being around strangers.

"

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