Pettable Reviews
At Pettable, we aim for excellence in all aspects of customer service - from the quality of the advice we provide to the care we show for our members. But don't take our word for it. Here are some reviews from Pettable customers.
What they say about us
Meet Just a Few of Our Happy Clients and Their Beloved Pets
Check out photos from our clients and their pets! These wonderful images feature people who have received ESA letters, dog training, or Psychiatric Service Dog training.
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Our Highlights



I was looking to bring my dog to an apartment and I have an ongoing problem so I went with Pettable for their ESA services. The process was very easy and my interactions with them were very good. They were very helpful.



We had to renew our ESA documents for our cats and Pettable made the process so seamless and efficient, from setting the appointment to the interview with the mental health professional, and the delivery of the letter. Took us less than a week and that's only because we couldn't do an earlier call appointment. Highly recommended!



Great service! I was in a very big hurry, and I got my letter as soon as possible. Thanks so much! Ro'Candace ** did an excellent job, and I appreciate her promptness. The leasing company accepted the letter with no problem. I would highly recommend Pettable to anyone needing your services.



This process was so simple and exactly what I needed. Great pricing and made my move with my animals so much more seamless. The ESA letter was able to include both of my cats, and the turnaround to receive it was so much quicker than I expected. Definitely recommend!



I found the content and presentation to be well-structured and clear. I appreciated the video presentations for clarity in techniques. The training followed a logical sequence and increased in difficulty. The support materials/links were also helpful. More FAQ's or opportunity to ask training related questions could only enhance the experience.



I had a friend who had some emotional difficulties and she was trying to get into an apartment in Miami and they said they didn't allow cats. It was a big problem because every winter, I visit my mom in Miami as well and they have the same rule. I happen to have an unfortunate genetic condition and I get great comfort from my cat. So, she recommended highly that I reach out to Pettable. Joy, the rep, has been wonderful, compassionate and a real expert.



Love that they give you access to actual therapists to help with accommodations. Dr. Gina **, LPC was wonderful and she gets 5 stars. Only reason my overall is 4 stars is because she wasn't the first one assigned to me. My first one had an emergency shortly before our appointment and all I got was an email saying our appointment was canceled with no explanation. Stressed out and emotional, my husband called for me. Albeit not Pettable's fault for the emergency, but they should be calling us not the other way around. They did manage to get me right in with Dr. **, so that my world didn't unravel. Thank you for that!



We've been with Pettable for three years now. It's easy to schedule an appointment and do everything. They're available and we've had no problems.



The entire experience from start to finish was straightforward. The online application process was easy to manage. My interview was handled by a knowledgeable professional who was courteous and connected. She was a pleasure to speak with and made it easy to communicate my issues. I would highly recommend using Pettable services.
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