Pettable Reviews

At Pettable, we aim for excellence in all aspects of customer service - from the quality of the advice we provide to the care we show for our members. But don't take our word for it. Here are some reviews from Pettable customers.

An image of 4.5 stars
Trusted by 200,000+ customers

What they say about us

At Pettable, we understand at a personal level the positive impact an animal can have on your life
Alexis
Pet name: Hazel
Reviewed in Missouri
Megan
Pet name: Jolene
Reviewed in Washington
Christy
Pet name: Oliver
Reviewed in Michigan
Roberto
Pet name: Sunny
Reviewed in Colorado
Dom
Pet name: Chopper
Reviewed in Wisconsin

Meet Just a Few of Our Happy Clients and Their Beloved Pets

Check out photos from our clients and their pets! These wonderful images feature people who have received ESA letters, dog training, or Psychiatric Service Dog training.

Thanks for sharing your special moments with us!

Bri
Ryker
Amber
Echo
Mary
Tybee
Steph
Hercules
Mariah
Melvin
Carla
Daniel
Tara
Samantha
Bri
Ryker
Amber
Echo
Mary
Tybee
Steph
Hercules
Mariah
Melvin
Carla
Daniel
Tara
Samantha

Our Highlights

Cagla
5.05.05.0
Reviewed in
New Jersey
,
September 13, 2024
"

The process was simple and easy, and the LCSW I was matched with was kind and professional. The price is very reasonable as well. I'd recommend Pettable to anyone facing steep deposits and rent for their animals that they cannot afford, especially when their animals help manage their mental health symptoms.

"
William
5.05.05.0
Reviewed in
North Carolina
,
September 11, 2024
"

Pettable had better reviews than the others. I used it because I was looking for a way to have cats in my apartment. I got the Emotional Support Animal program. The process was straightforward. I talked to a licensed counselor and then explained my situation. It took a few days of processing and maybe only an hour on the phone talking.

"
Kaitlin
5.05.05.0
Reviewed in
California
,
September 11, 2024
"

I had just moved to a new state, so I didn't have anybody and my pets were sort of my only companions. I wanted to go through the ESA process to make sure that I can have them with me and not have to worry about the added cost of having to pay when you're moving into apartments, that pet rent. Pettable really made the process very simple and it was new to me. The therapist that I've been working with on the last few times was responsive. She was very helpful and she did a nice job at laying out in the letters the reasoning for needing my ESA pets. At first, it seemed like it might have been a little intimidating and I felt like it just took all of that away. If you're looking for a way to get an ESA letter, Pettable is reliable and affordable. A lot of times when you are going through these companies, you always wonder if it's legit. And so, having had now almost two years experience with it, I could and would only recommend Pettable to someone.

"
Tammy
5.05.05.0
Reviewed in
Minnesota
,
September 10, 2024
"

I filled up the stuff online and paid for my ESA application with Pettable. Then, I got an email giving me a date and time when I was going to be called. After that, I had the interview and talked to a person. I got the same person two years in a row, so he was aware of my situation. He greeted me and he remembered that I talked to him the year before which made me feel good. He asked all the right questions and was really concerned. It was almost like I went to their office and talked to him there or one of my other doctors. It was simple and quick. I told him that I have a second dog that I wanted to add to my account and he told me how to go in their website and add that. I'd have to pay it, then he would approve it. But I didn't understand how to do that on the website, so I never did it for my other dog. I didn't even follow through with it. I just feel fortunate enough to have one dog as an emotional support animal.

"
Salman
5.05.05.0
Reviewed in
Nebraska
,
September 10, 2024
"

It took a while to get a letter back, but I did the payment and I figured it out. Pettable's customer support was great. They got back to me really quick, then they assigned me a doctor to get some help. But that particular doctor took a while. I had to ping them a few times in order to get the letter, so that wasn't optimal. But the letter was fine and it worked, plus they followed up with the appointment to make sure that I got my letter through. If anybody asks me about Pettable, I'd tell them to follow up with the doctor and the service will work.

"
Cory
5.05.05.0
Reviewed in
Oregon
,
September 8, 2024
"

I unexpectedly had to move and needed an ESA letter for my dog. I submitted my general information, spoke briefly with a therapist and received a quick response explaining the process. Within 24 hours I received my letter, and I was able to move into my apartment complex. Pettable brought some ease to a stressful situation.

"
Grace
5.05.05.0
Reviewed in
Iowa
,
September 7, 2024
"

Pettable seemed to be the most reliable compared to the other companies. The process was easy. I only had to make an appointment and fill out the document online. The process itself was a couple of days long, just with the appointment. But everything else that I did online myself was not long at all. It's a great thing that they got going on. They were also very nice and helpful.

"
Christine
5.05.05.0
Reviewed in
California
,
September 7, 2024
"

I was required to have an ESA letter for living in my community, and my landlord advised me of that. So, I googled ESA certification, and Pettable popped up. I looked at a couple other ones as well, but Pettable seemed to have a better format. It's been good too. There were little frustrations, but it seems that it's that way everywhere in life these days. The ultimate result was to get the letter and be certified. I reinstated it, and my animal is now certified. Receiving my ESA letter, I feel confident going into businesses. I would tell people to use their services and they would be able to obtain the certification that they need.

"
Karim
5.05.05.0
Reviewed in
New Jersey
,
September 7, 2024
"

I recently applied for an emotional support animal online and had a fantastic experience. The process was straightforward and user-friendly. The intake form was comprehensive, covering all the necessary details about my situation and the role my emotional support animal plays in my life. While the questions were insightful, I would suggest adding a warning that some of them might be emotionally triggering. For individuals who have experienced trauma, discussing these topics can be challenging.

"

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