Pettable Reviews

At Pettable, we aim for excellence in all aspects of customer service - from the quality of the advice we provide to the care we show for our members. But don't take our word for it. Here are some reviews from Pettable customers.

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Trusted by 500,000+ customers

What they say about us

At Pettable, we understand at a personal level the positive impact an animal can have on your life
Alexis
Pet name: Hazel
Reviewed in Missouri
Megan
Pet name: Jolene
Reviewed in Washington
Christy
Pet name: Oliver
Reviewed in Michigan
Roberto
Pet name: Sunny
Reviewed in Colorado
Dom
Pet name: Chopper
Reviewed in Wisconsin

Meet Just a Few of Our Happy Clients and Their Beloved Pets

Check out photos from our clients and their pets! These wonderful images feature people who have received ESA letters, dog training, or Psychiatric Service Dog training.

Thanks for sharing your special moments with us!

Bri
Ryker
Amber
Echo
Mary
Tybee
Steph
Hercules
Mariah
Melvin
Carla
Daniel
Tara
Samantha
Bri
Ryker
Amber
Echo
Mary
Tybee
Steph
Hercules
Mariah
Melvin
Carla
Daniel
Tara
Samantha

Our Highlights

Angelo
5.05.05.0
Reviewed in
North Carolina
,
August 21, 2025
"

We had a great experience with our updated letter. It was done correctly and quickly. All went well. We will use this service again next year. I would recommend this service at Pettables to anyone seeking an ESA letter. Our person was a delight to speak with.

"
Andrea
5.05.05.0
Reviewed in
California
,
August 20, 2025
"

I had a wonderful experience with Pettable. The counselor explained and discussed the process in a clear manner that made the process easier to follow. I was concerned that my mental health would be brushed aside, but they came from a place of listening and understanding.

"
Ron
5.05.05.0
Reviewed in
Colorado
,
August 19, 2025
"

This is my second year with the program and Gina (therapist) has been so helpful in walking me through the process. I was with another ESA company but it was not valid enough to ensure my two dogs would not be forced out of my house. I now know the Pettable program offers the best protection and gives me the peace of mind I was seeking.

"
Danielle
5.05.05.0
Reviewed in
Colorado
,
August 19, 2025
"

Pettable is legit, it helps you streamline the process of getting an ESA letter. The questions are straightforward and easy to answer. The only part that confused me is I didn't see where it transitioned asking about pet A to asking about pet B, and I thought it was repeating the same question 3 times over. However the licensed counselor my case was assigned to was very kind, she asked the questions she needed, helped clarify my misunderstanding on the questionnaire about multiple pets, and explained what to do to contact her through the pettable chat if I needed more help in my process of getting my new apartment. She made it very clear what was and wasn't legal for them to ask me. The phone call with her was maybe 15-20 minutes long and I had my letter by the end of that night.

"
Claire
5.05.05.0
Reviewed in
Washington
,
August 18, 2025
"

Pettable made it easy and convenient to meet with a licensed provider for my ESA. Being between providers while moving was stressful, but pettable made getting necessary documentation accessible. After scheduling the appointment and filling out the necessary forms, a provider called me and two days later received the letter, which was then approved by my new complex.

"
Katrina
5.05.05.0
Reviewed in
California
,
August 17, 2025
"

It is extremely important to me that I am working with the right company, in order to have my dog recognized as my ESA. Access was easy, clear instructions and appreciate knowing everything necessary is in place for my ESA renewal for Tahnee **.

"
Ira
5.05.05.0
Reviewed in
Florida
,
August 16, 2025
"

Pet fees are a racket. This racket is cheaper. What more can I say? It is what it is: A useful rubber stamp. I still bought it; just acknowledge the silliness of it all. Expect a 5 minute checklist. Ta-da: Now your pet fee is the price of this service. The end.

"
Yeonjeong
5.05.05.0
Reviewed in
Hawaii
,
August 15, 2025
"

I was moved by the professional interview that was really kind and caring for the other person. So I appreciate for your help and permit for my small dog as is a emotional helping animals. And then I will recommend your authority to my friends and neighbors. Thank you.

"
Mary
5.05.05.0
Reviewed in
Louisiana
,
August 15, 2025
"

I enjoyed my appointment with Ms. ** and I look forward to our next call. She was very nice and took the time to listen to my concerns and questions. I live in Louisiana so she has set me up another appointment. I did a lot of research online before I contacted your company as I was concerned of spam companies on the internet. But Ms. ** spoke to me about that and reassured me that this was a reputable company. The fact that she knew the laws in Louisiana as to the process taking at least 30 days and she was able to explain all that entailed made me feel more comfortable with my decision as well. Thank you.

"

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