Getting an ESA letter while in Puerto Rico is simple when you work with Pettable. Simply answer a few short questions so that we can determine your needs and we will connect you with a licensed mental health practitioner on the Island.
ESA letters legitimize claims for ESAs and can support access to fair housing rights. They’re also useful if you want to advocate bringing your ESA to your place of work or study. While this will be at the discretion of the establishment, a legitimate letter can certainly help to advocate for your cause.
Answer a few questions about your ESA needs
We'll match you to a professional in your state
Receive it within 24 hours of getting approved *
We'll help with any extra forms you need signed and our therapists are available to talk to your landlord anytime, for an additional fee.
* For Arkansas, California, Iowa, Louisiana and Montana residents, new laws requires those seeking an ESA letter to establish a client-provider relationship with the individual for at least 30 days prior to providing documentation, which will result in having two consultations before qualifying.
Emotional support animals are fully recognized in Puerto Rico and are offered legal protections for housing under the federal Fair Housing Act. If you benefit mentally or emotionally from the presence of a pet or animal in your life, you may qualify for an ESA letter. The only way to get one in Puerto Rico is to have a consultation with a licensed mental health professional in PR and explain your situation.
While no specific ESA laws exist, ESAs are protected in terms of housing in Puerto Rico. Until 2021, ESAs were also protected under the Department of Transportation’s Air Carrier Access Act (ACAA). However, these rights have since been removed as of 2021 and ESA travel on airlines is at the discretion of the airline. Oftentimes those traveling with ESAs will have to pay special pet travel fees.
The Federal Fair Housing Act (FHA) safeguards the rights of those with ESAs by protecting the right to fair housing access. Under this law, housing providers cannot discriminate against tenants with ESAs, even if the housing complex or apartment does not allow pet animals. While there are certain instances where housing providers can deny ESAs - for example if the animal is aggressive or too big for the establishment - they must make reasonable accommodations for them.
To qualify for an ESA, you must have a qualifying emotional or mental health disability. For example, depression, social anxiety, chronic stress, panic disorder, OCD, bipolar, or PTSD. You must then meet with a licensed mental health practitioner who is licensed in Puerto Rico. They will assess your ESA needs and once confirmed, write a letter in support of your ESA.
ESAs have so many therapeutic benefits and that’s why they’ve grown in popularity over the years. More and more people are recognizing how they can meaningfully assist those living with mental and emotional health disabilities. Let’s explore some of how they add value and benefit to people’s lives.
Animals provide stability and massive comfort to their humans. Many studies highlight how animals can significantly reduce stress hormones and boost happy ones. ESAs provide companionship and physical comfort and in doing so reduce the symptoms of many mental health disabilities.
Emotional support animals (ESAs) are recognized for their benefit to individuals with mental or emotional disabilities, allowing their owners to qualify for exemptions from pet housing fees under laws that protect individuals with disabilities. By having an ESA, individuals can save money on pet deposits and monthly pet rent that landlords or housing complexes typically charge.
ESAs provide incredible social support and companionship. This can ward off feelings of loneliness and isolation and make people feel connected.
To get a psychiatric service dog in Puerto Rico you need to cover two main requirements:
If you are looking to make your dog a psychiatric service dog (PSD) consider Pettable's online psychiatric service dog training program.
Pettable has a network of experienced licensed mental health professionals (LMHPs) who can aid you in every state, including Puerto Rico. They can provide an ESA letter that is recognized throughout the United States under federal law. Whether it be by answering questions from a landlord that may require additional documentation, your Pettable mental health specialist will be on your side. Pettable’s legal team can also provide support no matter the state you are in.
1. We Guarantee Our Letters Will Work For You
We believe you should not have to worry about whether your ESA letter will work for you. That's why at Pettable we offer a satisfaction guarantee - meaning your letter works or you get 100% of your money back.
2. World-Class Mental Health Professionals
We have built a team of world-class mental health professionals who can write you an ESA Letter prescription guaranteed to work in any state.
3. Unparalleled Customer Support
We know getting your animal approved to live with you can be stressful, which is why we invest so much in our team of dedicated support specialists to make sure you are always taken care of and have the support you need!
4. Licensed in all 50 states
Our network of mental health professionals is deep and spans the entire country. Additionally, we have a deep team of mental health professionals to make sure we have availability to help you on any timeline.
5. Human Connection & Legitimate Evaluations
For your letter to work, you need to have a live consultation with a mental health professional. At Pettable we make sure our clinicians adhere to Department of Housing and Urban Development (HUD) standards and conduct consultations over the phone to get to know you and your mental health situation.
1. We Guarantee Our Letters Will Work For You
We believe you should not have to worry about your letter working or not. That's why at Pettable we offer a satisfaction guarantee - meaning your letter works or you get your money back.
2. World Class Mental Health Professionals
We have built a team of world class mental health professionals who can write you a PSD Letter prescription guaranteed to work anywhere you go.
3. Unparalleled Customer Support
We know getting your animal approved to travel or live with you can be stressful, which is why we invest so much in our team of dedicated support specialists to make sure you are always taken care of and have the support you need!
4. Licensed in all 50 states
Our network of mental health professionals is deep and spans across the entire country. Additionally, we have a deep team of mental health professionals to make sure we can meet any timeline.
5. Best In Class Legal Support
We are here to make sure your housing and travel needs are taken care of so you don't worry. Our legal team is dedicated to having your back should you need it!
6. Human Connection & Legitimate Evaluations
In order for your letter to work you need to have a live consultation with a mental health professional. At Pettable we make sure our clinicians adhered to HUD standards and conduct consultations over the phone to get to know you and your mental health situation well.
We’re top in the ESA letter sector thanks to our incredible network of LMHPs who believe in the power of ESAs.
Our service is kind, reliable, compassionate, and speedy. We understand how much your ESA means to you and that’s why we’re committed to 5-star service when it comes to ESA letters.
MSW, LCSW
Jennifer Bronsnick is a Licensed Clinical Social Worker, Anxiety Treatment Specialist, & Heartmath Certified Trainer. She provides customized workshops and trainings to working professionals and teams to help build resilience and reduce stress with practical strategies.
MSW, LCSW
I graduated with a Master of Social Work (MSW) from the University of Wisconsin-Milwaukee before obtaining my Licensed Clinical Social Worker (LCSW) in 2021. I have eight years of experience in the mental health field working in and with various populations, including case management, intake coordination, and residential, inpatient, and outpatient programs. I am certified in Brainspotting to help individuals deeply process negative emotions and trauma/significant life events. Additionally, I utilize Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT), Motivational Interviewing (MI), and safety planning in sessions/groups.
LCSW
As a clinical social worker, I have been able to work within multiple types of settings, such as hospitals, community centers, and family welfare. I enjoy having the clinical and administrative experience to holistically serve those I work with.
An emotional support animal provides comfort to help relieve a symptom or effect related to a person's disability. Also, there is no animal or breed restrictions for ESA's as long as it is reasonable and justified.
Note that being an emotional support animal is not the same as being a service animal (like seeing-eye dogs). These types of animals have stricter criteria that must be met, including different forms of training such as obedience, public access and disability training. These additional trainings are necessary since service dogs have public access and travel rights, unlike emotional support animals who are only protected under housing rights.
ESA's do not have public access or travel rights, so it's best to check with individual business guidelines to see if they allow ESA's. Additionally, you can train your dog to become a PSD (psychiatric service dog) in order to have public access and travel rights.
The general criteria is to have some emotional or psychological condition that is improved by having an animal that provides support. Conditions may include depression, generalized anxiety, paranoia, insomnia, and others. And remember, Emotional Support Animals do not require special training!
Only a licensed mental health professional is qualified to determine if you meet the criteria. Through our service, you can speak directly with a qualified mental health professional in the state where you reside. Pettable connects you with a licensed mental health professional for a consultation to determine if you qualify for an ESA. Unlike, some less legitimate services, we do not provide letters for fee, but instead we connect you to a professional for an honest evaluation.
Step 1: Once payment is submitted and your appointment is scheduled through our website, you will receive an email to activate your account.
Step 2: Once your account is activated, the process will prompt you to fill out the required forms to give more information to your clinician before your scheduled appointment.
Step 3: Your assigned clinician will call you at your scheduled appointment time and will let you know if you have qualified. If you've qualified, your clinician will upload your letter in your portal for you to view and print.
If for any reason you are not approved we will refund your entire purchase.
Get your official ESA Letter
When you take our quiz we collect information to match you with a therapist that has experience with your case and can meet your specific needs.
Additionally, to our knowledge, Pettable is the only provider that offers a full Money Back Guarantee - meaning if you do not qualify for a letter after your consultation or your landlord does not accept it after filing a complaint with the HUD, then we’ll refund 100% of your purchase.
We have experience with every kind of ESA situation - multiple pets, breed restrictions, weight/size restrictions, traveling across state lines, immediate turnaround, etc. We are confident we can help you with your specific ESA needs and if we can't, we will refund your money 100%. See our Money Back Guarantee FAQ for more information.
No problem, we've got your back!
Our mental health professionals should be able to call your landlord to verify the legitimacy of your letter.
Should your landlord request a validation of your letter, please have them reach out to your therapist using the contact information on your ESA letter.
In the unlikely event that your letter does not work as intended and we've tried to make it work with the landlord we will refund your purchase 100%.
We can turn around an ESA letter in as fast as 24 hours! If you need it this quickly make sure to choose our "Express Service." You can select this option at checkout.
To ensure the fastest turn around possible, it is important that you sign and submit our consent forms.
We have an extensive network of mental health professionals, licensed across states, with wide range of availability and can route you to someone that is able to meet your timeline needs.
Once a consultation is concluded, letters are turned around within 24 hours and most of the time much more quickly than that.
After speaking with a licensed mental health professional and receiving your own ESA Letter, all you need to do is designate which animal will be your specific emotional support animal. It can be any breed or species, whether an existing pet or a new pet you adopt or rescue. You do not need to go to any specific breeder or place to acquire one.
Absolutely! There is research and data that support the theory that animals provide substantial and measurable emotional support. If you're thinking about the benefits of an emotional support animal, you can learn more by researching online or talking to qualified mental health professionals in our network.
Our ESA letters contain the following:
The Fair Housing Act requires housing providers such as landlords or management companies to allow the possession of animals that work, provide assistance for, or perform tasks that benefit individuals with qualified medical disabilities – or that provide emotional support to individuals to reduce a symptom or effect of a disability.
The Fair Housing Act also requires individuals, who wish to possess a service or support animal, to follow specific criteria relevant to the type of support needed.
For an emotional support animal, the individual has to speak with a licensed mental health professional in the state they reside and receive a prescription of an ESA Letter in order to qualify.
Although the Fair Housing Act and U.S. Department of Housing and Urban Development does not specify guidance around the issue of ESA letter expiration, we recommend that you renew your ESA letter annually for a few reasons:
Renewing your letter is easy through our seamless consultation process.
Federal and state laws require a live consultation over the phone, video, or in person to properly vet and qualify an individual to warrant an ESA Letter.
To ensure our ESA letter are compliant, all of our consultations are conducted live over the phone in order to meet the legal standards set forth and assure the validity of your letter.
Yes. Federal and state laws require a live consultation over the phone, video, or in person to properly vet and qualify an individual to warrant an ESA Letter. Since the letter grants privileges about keeping a pet in a place that otherwise would not allow it, base guidelines must be met to qualify.
Yes. An emotional support animal can be any breed or species as long as it supports an emotional or psychological condition.
Since emotional support animals do not require any training, your childhood pet or newly adopted animal can qualify.
Yes, you can register multiple pets on the same ESA letter. At Pettable we can accommodate up to two pets per letter for no additional charge.
According to the American Disabilities Act your request for multiple animals must be "reasonable".
An example of an unreasonable request is if you want four great danes registered as ESAs and you live in a tiny apartment.
In order to make sure we're meeting the standard of "reasonable" Pettable is able to accommodate up to two pets per letter as long as you meet the criteria to warrant an ESA letter.
At the end of the day it is a judgement call but we want to make sure that you are covered in any situation you're in, which is why we've set this policy.
Once you have a proper ESA Letter, your landlord is required by the Fair Housing Act to allow you to keep your designated emotional support animal with you at your place of residence.
Sometimes landlords create barriers for individuals in attempt to refrain from accommodating legitimate ESA's. If this occurs please reach out to your assigned mental health professional to validate or assist in verifying your legitimate ESA letter.
At Pettable, we understand at a personal level the positive impact an animal can have on your life.
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