Pettable Reviews
At Pettable, we aim for excellence in all aspects of customer service - from the quality of the advice we provide to the care we show for our members. But don't take our word for it. Here are some reviews from Pettable customers.
What they say about us
Meet Just a Few of Our Happy Clients and Their Beloved Pets
Check out photos from our clients and their pets! These wonderful images feature people who have received ESA letters, dog training, or Psychiatric Service Dog training.
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Our Highlights



I heard about Petable from a coworker. I found the application process for the ESA to be very easy. I completed the service online, and then a rep called me. The customer service was great.



I heard about Pettable from a friend, and I was immediately interested because I needed an ESA letter for my German Shepherd so I could secure an apartment. The whole process was remarkably straightforward and stress-free. Pettable made it clear what information they needed, and it was simple to upload documents and arrange appointments online. The process took only a couple of days.



The whole process for receiving a ESA certification in California was explained clearly on the website. I felt comfortable moving forward with the process. The person I spoke with was very easy to talk to, also explained the process very clearly and was helpful with any questions I had. I feel comfortable that this company is doing their due diligence and helping people get their ESA certification. I would absolutely recommend them to my friends and family.



I found the process very easy and the LCSW was very helpful. I felt like I was listened to and found it very helpful. The process seems very simple and quick. I also really enjoyed how flexible the process is and how they are willing to accommodate to my schedule. I was expecting a waiting time period.



If you have a support pet, you need Pettable. I couldn’t be happier with the services I have received. I have been with Pettable for two years now. The process of getting an ESA letter and renew is simple and easy. They are very responsive and know what they are doing.



I recently survived a fire in my home which left me with nothing. Fortunately, I was able to save my cat. She has traveled with me everywhere, on planes, trains, etc. I am a widow and have taken her everywhere with me including work. While she has always been an ESA, I never had her classified just to save money on a flight. At this point, she is every bit the essence of an ESA. I searched out a reputable company that didn't just send a certificate for a fee. I was very impressed by this company which included an interview with a licensed therapist. I highly recommend this company.



I worked with Florence in your customer service department to have my (many) questions answered and an issue resolved. The responses were extremely quick, thorough, easy to understand and conclusive. It is so hard to find customer service at this top level but Pettable went above and beyond and earned my business without question due to their exceptional care. I have been recommending Pettable and will continue to do so as the promises made were kept and I couldn't ask for a better company to work with!



Very straightforward. Friendly and informative. Other places I tried first immediately wanted to know how would pay. I wish I had gotten a card or patch to put on my dog because now we get to walk him around without trying to hide him from the HOA police. Thank you.



My experience was incredibly positive. All of my questions were answered and I felt confident about the process. The turnaround time was also faster than expected. I’m so grateful for organizations like this that help make life normal again. I would recommend Pettable any day of the week!! Thank you.
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